We recently worked with ShaTanya Gay to sell our home, and we couldn't be more pleased with the…read moreexperience. From the very beginning, ShaTanya was positive, attentive, and genuinely listened to our needs. One thing that really stood out was how accommodating she was with our busy schedule. With family life and working from home, coordinating showings could have been stressful -- but ShaTanya worked around us every step of the way, making the entire process convenient and low-pressure. She guided us all the way through to closing, and was always just a text away whenever we had questions. Her responsiveness gave us real peace of mind during what can be a stressful process. Most importantly, ShaTanya helped us sell our home for a profit that made it possible for us to purchase our new home. We are so grateful for her dedication and expertise. If you're looking for a realtor who truly has your best interests at heart, we highly recommend ShaTanya Gay!

Working with Shatanya to sell my grandmother's home was a wonderful experience. She handled the…read moreentire process with professionalism, care and attention to detail, making what could have been a difficult process, much easier for our family. Her communication, and dedication truly stood out. She is knowledgeable about the market and great with explaining how the process will go and always available to answer questions. We always felt supported and confident that everything was being handled the right way. We are incredibly grateful for her hard work and would highly recommend her to anyone looking for a trustworthy and dedicated realtor.

We have worked with Mike Roberts several times in the last 10 years. We've sold two homes with Mike…read morerepresenting us, one in Shaker Heights and one in Lorain. Mike also represented us when we purchased our home on Solon. Mike has a great personality and is truly great to work with. The process of buying a home can be stressful and Mike made it fun for us. Mike was always available for us when we needed him and could answer or tackle any challenge that came up through the whole home buying or selling process. We are so happy to have found Mike, we won't use anyone else in the future.

Mike Roberts helped me buy my primary home 8+ years ago in Broadview Hts when my wife and I were a…read morefirst time home buyers and since then he's been the only agent that I've ever worked with transacting (buying and selling) on 35+ properties over the years in Cleveland Hts, Shaker Hts, and all over Northeast Ohio. Mike's professionalism, market knowledge, communication, transparency, and customer centric approach is second to none. He continues to go above and beyond for me on every single transaction ensuring that I'm always in the most optimal position whether I'm buying/selling the property which includes communicating with lenders, agents, buyers, sellers, GC's and Title. I highly recommend Mike and his team to anyone who's looking for their primary home, rental, and/or fix-n-flip as he's extremely well-versed across all.

Mike Ferrante and his staff are incredible to work with. The guidance and information received…read morealong the way made the process much easier and smoother than expected. I appreciated how easy it was to reach him and his staff. If you need help with the home selling process, or want someone with mad negotiation skills, I would look him up. He has a relaxing and professional demeanor and works hard to help you through a stressful process.

When I started the process of selling my Shaker Heights home I was stressed out. Between the…read morelandscaping and the general mess of my home, I knew I needed help. I called The 21 Mike Team not really knowing what to expect. I was blown away by their professionalism and thoroughness. The team brought in a feng shui designer, a professional landscaper, and staged, cleaned, and organized my home for showing. I owe the successful sale of my home to The 21 Mike Team, they exceeded my expectations ten fold and helped me to sell my home.

I had a wonderful experience with Reliance First Capital. They did for me what my own bank of over…read more10 yrs could not. They deserve their flowers. Thank you RFC and to my handler: Joel Hyun Horswell Direct : 216-503-5209 Email: jhorswell@reliancefirstcapital.com Thanks for the help.

Reliance First Capital are great to work with. Our mortgage analyst, Patrick Germovsek, was…read morefantastic. I truly appreciated his blend of professionalism and empathy. He was an amazing listener who made sure that our loan options were what would benefit our family the most. He went above and beyond every single step of the process. Patrick's communication skills are top notch. He was very easy to get in contact with, and if he happened to miss a call, would call back very quickly. Plus, he explained everything extremely throughly. I'm a very anxious person and Patrick took that into consideration by assuaging my fears and always keeping me in the loop. Patrick understood our family's unique situation and worked extra hard to get us out from a mountain of situational debt. Our family felt truly cared for and it felt like talking to a friend when we spoke. This refinance has truly changed our lives and Patrick was the only person who was willing to work with us. I can't even describe how much this refinance means to our family and our lives moving forward. We will be forever grateful to Patrick. He and Reliance First Capital gave us the first break we've had in years, and as a family who have been through the ringer, that means the world. I would recommend Patrick to anyone, and will for any friends and family looking into refinancing or anything of the like in the future.

To describe Jen as professional, knowledgeable, and highly responsive is an understatement. She…read moregoes above and beyond, every step of the way. We trusted her instincts regarding pricing, and the home sold in less than 2 days. Since we live out of state and were helping my mom sell her home after she was no longer able to live on her own, Jen not only guided us and kept us informed throughout the process, but made herself available to let in repairmen and check on the house. We often got updates before 7am and she responded to our questions even late at night. I am so very grateful we chose Jen as our agent and am confident that this is her normal work ethic for all her clients. We highly recommend Jen Kostos.

I am the type of person that will only leave a review if the service provided was exceptional, and…read morein this case it was. We worked with Shannon to sell and buy a new home and the entire process was amazing. I have never worked with someone that responds so quickly to questions, keeps you up-to-date with everything that is happening with the buying and selling process, and does so with a smile. Shannon is an amazing realtor and I feel she went above and beyond with everything involved with the process. I cannot recommend her enough and I will certainly be recommending her to any of my friends that are looking to buy and/or sell. Thank you Shannon!

Definitely cannot recommend this real estate agent. All her communications were brief emails even…read moreafter we asked her to call. The property was empty and the agent provided very slip shod supervision of how agents were showing the house. The ADT security system was not used as agreed, the house was left UNLOCKED and we only found this out by chance. The FURNACE was turned off during the coldest winter leading to $3000 in burst pipes with no responsibility taken by the agent -- "you can file a police report and I can give you a list of the agents who showed the house but none of THEM turned off the furnace" -- like if they didn't, I'm sure by mistake, who did!!??? Sharon was just unhelpful, uncommunicative and not very respectful in general. I am very disappointed with our experience.

Sharon was a phenomenal agent. From when we first met here she seemed to have the best…read moreunderstanding of the housing market in the area compared to other realtors we interviewed. The covid crisis really started right before listing so we were a little nervous about selling, however Sharon's expertise was invaluable. She marketed the house well and drummed up interest before it listed. Our house got several offers within 1-2 days of being listed and many of those offers were well negotiated from the start based on our wants and needs. We sold within about 48 hours. After we went under contract Sharon was very helpful throughout the closing process. Even though the stay-at-home order was in effect, limiting our ability to meet in person, she was always readily accessible and available to talk. In addition to her experience and knowledge she was very honest and genuine. I've referred her to close friends who've also listed with her and I'd recommend her to anyone.

I was lucky enough to be referred to Krissi from an out-of-state family member (who is also a…read moresuccessful agent). I needed someone credible, trustworthy and highly competent. Krissi is all that and more!! The thought of selling our first home seemed daunting and quite a convoluted process. I'll admit I was nervous our house wouldn't be "good enough" - although meeting with Krissi and being introduced to her team really did alleviate all of my concerns. From our first sit-down, it was clear that Krissi is prepared, put-together, and has a fantastic company behind her. When it came time for listing photos, we followed her thoughtful recommendations and I was truly blown away at how sparkling and sharp our home looked. We showed our house through their easy to use app and got an offer quickly (during the slow season for home selling!). Once under contract, Krissi and the EV team kept the ball rolling and we were able to close with no stress whatsoever. If you're someone who desires an agent with a high attention to detail, a caring and kind attitude, as well as a knack for getting things done no matter what happens, Krissi should be your realtor too. We are beyond grateful and wish everything in the home selling/buying process could be this easy!

So, so, so thankful I found Krissi…read more I had been contemplating buying a house for a few months, but I wasn't totally committed to it yet. And I didn't want to work with a realtor because I didn't want to feel pressured to buy anything before I was ready. However, I saw a house on the market and knew I needed to see it, so I started searching for a realtor. And that's how I found Krissi, on Instagram. I knew that finding the right realtor for me was going to be key for me during the home buying process. I started looking at houses this past winter, but I didn't have high expectations that I would find anything for at least 10+ months. Because I expected an extended timeframe, ensuring my realtor was someone I would enjoy being around was critical. Luckily, Krissi showed up as her authentic (and fun) self. It didn't take me long at all to realize I made the right choice to have her as my realtor. Plus, when I informed her that I wasn't looking to buy immediately but just wanted someone to be available if I needed them, she was patient and understanding. There was never any pressure -- just occasional check ins if she hadn't heard from me in awhile. Going through the home buying process with her felt rather comfortable and stress-free (crazy, especially in this market) -- the communication was always open and honest. In the end, we ended up buying a house sooner than we expected (YAY!) and only submitted one offer during the whole process -- the house I now call my home. And, the icing on the cake... we secured it for under asking price. But that's not even the best of it, Krissi had recommendations (and an entire team supporting her) throughout the entire process that made the process a breeze for a first-time home buyer. You truly couldn't ask for more from a realtor. The entire process was seamless, and Krissi is such an authentic, fun woman to be around. Thank you for everything, Krissi! I really appreciate you helping me buy my first home.