Patrick Lee Germovsek was amazing. Let me start by saying this was my 5th attempt to refinance my house. I recently went through a divorce and so this loan was essential and extremely difficult. When I first talked to Patrick, he said "I can get it done." I remember laughing at him and saying... That's what the others said too. Determination, positivity, knowledge and communication are just a few skills Patrick brought to the table. I always knew where things stood during the loan process. Even after hours a few times, he was spot on. Patrick is the most knowledgeable, thorough, detailed and honest loan guy you will ever meet. I will not hesitate to recommend Patrick. Patrick... thank you for all of your hard work, your personality is gold, intentions are true. You are a very dedicated individual. I really cannot thank you enough. You definitely worked your ass off for this one. read more

Just remortgaged with Reliance. We were lucky to have Rachel Andrew as our analyst. She was extremely competent, courteous , immediately answered calls or emails and found quick solutions to potential problems with me providing necessary documentations. Our rate was low and met our desire to decrease the term of our loan without greatly increasing our payment. Rachel stated it was possible to close within a month and we actually did! Understanding that hers is basically a sales job, Rachel presented opportunities for us to increase the loan amount but never pressured us - listened to and responded to our wishes. She was professional and knowledgeable but also personable, which was a big plus. We had never heard of Reliance but were extremely pleased with the company and the customer service we received. We highly recommend both. read more

My wife and I started a home based business in 1992 and we have done pretty well. We have paid our bills on time for decades but we need a little cash to go to the next level of success. Do we borrow or do we use the cash that we have built into the house? We decided to trust ourselves and use our own money. We are within 7 years of paying off the mortgage but we have 3 HELOC's that are draining us dry. Rachel Andrew called me on October 11, 2021 offering us the solution to our problem. Her proposal is simple; a 10-year loan at 2.99%, pay everything off, save $2300/month, and have cash remaining to apply to the business. Everything we need wrapped up in nice little package. Thank you, Rachel for all of your hard work. Lula and I really appreciate everything you did for us. -Robert and Lula Lofton read more

We refinanced our home with Reliance and our analyst was the amazing Rachel Andrew. Her communication from the get go was superb - timely, respectful, full of detailed information, and friendly. I felt like I was talking to a friend who truly wanted the best for my family in this decision. Rachel provided us with all the available options, with detailed explanations of how each one would benefit us the most, in specific detail to our short and long term goals. The entire process was simple and easy; they even had a notary bring the closing documents to our home so we didn't have to go somewhere else. I highly recommend Reliance AND Rachel Andrew! We will be using them for our next home purchase for sure. read more

Really loved working with Nathan Wilkie at Reliance First Capital, he made the whole loan refinance so easy he was always there ready to answer any questions that we had and if he was busy he always called us back as soon as he could and always made you feel comfortable about the whole process and was never pushy, laid out the options we had and answered any questions we had about the options. He never said you need to do this option just let us know when we asked which option he thought was best and I really appreciated that. Very kind even when I was joking and giving him a hard time. Definitely recommend him if you need a loan. Thank you again Nathan Wilkie. Dean and Debbie Oakley read more

Reliance First Capital is an AWESOME mortgage company and in particular William Elgert Collins II is an amazing mortgage specialist. He's way overqualified for what he does...taking any complex financial situation and making it easy! Mr. Collins is a GREAT listener and he'll work with you through every step of your borrowing process by providing great attention to detail! I was very BLESSED just to talk with him and work with him on the refinancing of my house! I felt as though he looked out for my best interest every step of the way! I highly recommend Reliance First Capital and especially William Elgert Collins II as your loan officer!! Bonnie O. Dyer, Indiana read more

After trying to get refinanced through another mortgage company for over seven months we found Maryjane Wheatley and Reliance First Capital. Working with Maryjane and Reliance was a breath of fresh air. She provided us with several options for refinancing and worked with us and our crazy schedules to get the job done. Reliance First Capital and Maryjane had our re-fi done in under 30 days. I can't say enough about their professionalism, attention to detail, and willingness to go above and beyond to make the re-fi process as painless as possible. I would highly recommend them to anyone looking to purchase or re-fi.. read more

We had a very complicated mortgage and RF handled it with professional agents who are highly experienced to understand the complexity of our situation. In our case, 3 people were on the mortgage which also included a corporate situation. In particular, Yana Solomonik was able to sort through the haystack and secure loose ends which no other company could do since they could not understand the corporate situation. So, we closed within 10 business days because of the holidays and we are very appreciatIve that these agents are highly intelligent and stay on the job to completion! Thank you! You've got our future business! read more

We discovered our Loan Officer Rachel Andrew at Reliance First Capital through LendingTree.com and am so thrilled we did. Rachel has made our refinance experience stress free and extremely smooth. She was very thorough and prompt with any questions or concerns we had and even took time to explain how to do things on the website and reviewing documents. Rachel is very courteous, empathetic, personable and patient. We look forward to her being our loan officer for years to come. After dealing with some shady lending officers with other companies, it was a breath of fresh air having Rachel Andrew in our corner. read more

Francis Allen Pesci was my morgage specialist. while i never meet him in person , he was great to work with. He was always available with answers and holding my hand when I was confused and anxious. We worked together for over a year and he stuck by me. Allen helped me understand the process and made great suggestions. He walked me thru the paper work. Both in the beginning right thru the closing.My husband was in the hospital several times during this process. I was leary about doing it on the phone and on the computer, but Allen made me feel comfortable. thanks again. Hope to meet him in person some day read more

It was a very good experience working with Chris . I began working with him in April and mentioned to him I wasn't ready to proceed but when I get ready to proceed I would reach out to him because he made me feel like he cared more about my situation more than actually getting a sell and for that reason I stuck with him. He capitalized on everything he said he would do. Quick turn around when I decided to move forward. Would definitely recommend him to work with for others and would definitely do another loan with him . read more

Thanks to Janna Nersesov, we were able to purchase our dream home! She worked quickly and efficiently, guiding us through every step of the process with clear and detailed explanations. She was always available to answer our questions, making everything easy to understand and stress-free. Her professionalism, responsiveness, and dedication truly made a difference. If you're looking for a knowledgeable and reliable mortgage broker who will go the extra mile for you, we highly recommend Janna Nersesov! read more

Brian Bushi makes things happen, even if you think it's impossible! He changed our lives! Call him now! You can live in any state! We are in NC and Brian is in OH! It was the greatest, smoothest transaction I've ever done! Brian made it easy and was always there for any questions! We didn't think it was possible but he made it happen! Mortgage Analyst Reliance First Capital, LLC NMLS #: 1043020 bbushi@reliancefirstcapital.com Toll Free: 877-281-9779 Ext. 5206 Direct: 216-503-5206 Efax: 866-454-9665 read more

What can I say. Ryan Sason was phenomena. Professional, knowledgeabl, polite and was always there to answer any and all questions that the wife and I had. I either was on the phone with Ryan everyday or I was emailing him and he always responded in a timely manner. Honestly it was like to talking to a friend. I plan on doing business with him in the future. I would recommend him to all my family and friends. my only issue is that I could not give him a higher rating than five stars. read more

I am very pleased to have completed my closing and refinancing procedures with Reliance First Capital. Thank you all for your excellent service--especially Ana Zhabjaku, an analyst and bilingual specialist who was a tremendous help to me. She always treated me like family--consistently professional and attentive. From the very beginning, she strove to address my requests and ensure my complete satisfaction. To everyone on that team: thank you very much. read more

Chris made my refinance experience incredibly smooth from start to finish. He was consistently attentive, easy to reach, and genuinely patient with every question I had. The entire process was quick, clear, and far less stressful than I expected. It's refreshing to work with someone who truly cares about their clients and takes the time to explain everything along the way. I highly recommend Chris to anyone looking to refinance or purchase a home. read more

My entire process with Reliance First Capital was awesome. Preston was extremely informative and never made me feel like I was out of the loop. He not only provided frequent updates regarding my Refinance, but he was very accessible. Completing a process like this from another state and in the middle of a pandemic, one would almost expect for the communication to be spotty, but that wasn't the case. Thank you, Preston & Reliance First Capital! read more

Just completed a Refinance process that took just 2 months. Other lenders told me it would take about 6 months, but Ging-Han Bien at Reliance First Capital tailored and managed our loan in record time. We received a very low interest rate and cash out for home improvements. There were no major issue or problem that Han did not handled promptly. If you thinking about a home loan or Refi, call Han at Reliance. (216-503-5205) Derf R alias Fred R read more

I cannot rate this company or the exceptional service and attention to detail high enough. They were outstanding and executed well beyond my expectations in an expeditious manner during all phases of our transaction. My representative, Daniel Johnson was THE most professional individual that I have ever had the pleasure of doing business with. I HIGHLY recommend this firm for your mortgage and/or refinancing needs. A+++++ John Thompson read more