Excellent shop, repairs are precise and handcrafted, welds are clean and proper, quality work at…read morefair prices, told him what I needed, repairs were performed as requested. very happy with all work completed. family owned, quality work. best prices in Wichita. Thankyou Jamie. 2008 SS Impala LS4.

Took care of my exhaust leak in less than 30 minutes and was incredibly easy to work with. Great…read moreshop and owner.

If I could give this shop zero Stars I would. Of course did a head gasket repair on my car months…read morelater it started leaking took it back into him they said it was the radiator cap and it wasn't leaking anymore two weeks later it was leaking even worse took it back in again a third time they tried to tell me it was the water pump so I took my car to another shop to get a second opinion. That shop said it was not the water pump it failed a compression test it was a head gasket. Workhorse has a 12 months 12,000 mile warranty on all parts and labor which they did not honor.

I was passing through Wichita and needed an oil change and new brake pads. I didn't want to get…read moreswindled or taken advantage of so I called a local Autozone to ask for recommendations and they told me to try Workhorse. I'm very pleased to say Don the owner treated me spectacularly! He was pleasant and honest. He even told me I didn't actually need my brake pads done yet which I highly respected him for. So many other repair shops would've jumped at the chance to make a quick buck with no regard for their customers who might not know better. Support this local business!

I recently brought my car in for a major scheduled service, which included replacing the spark…read moreplugs. While performing the work, the mechanic discovered an unexpected issue that required ordering extra parts. Because they had to wait for the parts to arrive, the repair took all day rather than the estimated four hours, which was a bit frustrating. However, the shop went above and beyond to make things right: they stayed open past their closing time to finish the job so I wouldn't be without my car overnight, and they kindly provided rides to and from the shop. Once finished, the service was thoroughly documented, and the final price was very reasonable. Despite the delay, I am very happy with the quality of care and dedication from this team. Highly recommended!

I've lived here for 3 years now and it's so hard to find an honest repair shop.. but I hit the…read morelottery with Woody's! They have always delivered exactly what they promised at a fair price and they have taken the time to point out things to watch for with my new truck. They even have helped me out on some DIY projects. They have never tried to sell me something I didn't need.. I wholeheartedly recommend them to anyone who needs work done on their car or truck!

DO NOT TRUST. DO NOT TRUST. DO NOT TRUST…read more We had a huge incident with this mechanic. I think it's important to detail exactly what occured and the kind of person that owner Rodney Chaffin is. We had some work done on our brakes earlier in July by a new mechanic, as the issue was pressing. That mechanic informed us the brake pads were worn and would need to be replaced soon, but not immediately. About ten miles after getting it out of that shop, it stopped moving. It ABS was locked up, and I believed the mechanic may have accidentally caused the problem. Accidents happen, and not wanting to tell them they'd made a mistake without being sure, I took it into this shop for a second opinion. We wanted a diagnosis and a diagnosis alone. We would have paid for this, it was agreed upon. However, after a week, he informed my wife he'd changed the brake pads "because it needed to be done." Of course, we knew the brake pads would need work. Our usual mechanic was unavailable for weeks. It was not pressing enough to need immediate repair, so we decided we would wait until he was open. I needed the diagnosis ASAP though, as I needed to know if the issue had been caused by the previous work. We did not want him to, as he later claimed, "bad mouth" another mechanic, just the truth. My wife pushed back and asked him how much the repair would cost. He said he didn't know and would call her back "in a couple of minutes". He did not. At this point, I had not yet interacted with Rodney. He did not know I existed. He had dealt only with my wife. So the next day, after waiting until after their lunch period with no call, I reached out to him. The intention was to have a calm but firm conversation about my rights as a consumer and the illegal action he had taken. I was not going to pay for unauthorized work. Rodney, if you read this, all you had to do was call. Tell us about the brakes, we would've told you we knew and were getting it taken care of. You took it upon yourself to make the decision that should have been mine. You acted as though you did it from the goodness of your heart, but good acts don't have price tags. You thought my wife would be too intimated or dumb to question it. She's not. If he had let me finish, my intention was to pay for the diagnosis and a second repair to the ABS he believed would fix the problem. Unfortunately, Rodney's personality flipped on a dime. He interrupted me and demanded I come take my vehicle. I asked if he was willing to let me drive it off the lot. He said no, not until he removed the ABS fix. That was fine, I just wanted my van back at this point. I got a ride over and entered the store. I patiently waited while he spoke on the phone. When he was done, I demanded my keys, and asked if he thought we wouldn't catch on. He told me my keys were in the van and that he was in the process of putting the old brakes on. Now, this is a salvage yard, and Rodney had already proven himself to be untrustworthy and willing to do shady things. I have no way of knowing if they're the same brake pads. Things quickly escalated from there. Rodney came around the desk and, in an attempt to intimidate me, got as close as possible and stared down at me. He's a big guy, and I'm short, so he's got a good foot on me. He called me a loser and a mooch, I called him a crook. At this point the two women in the office had started demanding I leave, and though we argued a bit more, I did. Not trusting him with my vehicle, I stood outside the garage door and quietly observed. I thought it might be worthwhile to take a photo of it being worked on again, but this upset Rodney. He came out of the garage, demanding I wait in the truck that had brought me. I refused. We argued some more, and he told his mechanic to stop work and finally released the vehicle, though the brake lines had not yet been bled. Rodney, I will apologize to you and the women in the office for my temper. I should not have let my disrespect for you as a mechanic become disrespect for you as a person. But you are a bad mechanic. People need to know before you pull this on them too.

Had a car emergency this month where I needed a engine. They found an engine for me at a good price…read moreand quoted a reasonable price to put it in. Finished the job in a reasonable time and it runs great. Couldn't have asked for better service and would recommend them to anyone needing services.

I've been there a couple of times and each time I receive superb service. This time I just needed…read morea tire that was leaking fixed. Took care of it and within 30 minutes I was out of there. One of the things that I do like is that they have a waiting area that is so comfortable with a TV. I will be going back.

This service replaced my fuel pump and tank, charging me $1400…read more I told them while the vehicle was in their shop that it was shifting weirdly and had a chirping noise when I accelerated. They said once the fuel system was fixed they would check it. They did not. Two weeks after picking up the truck, the chirping and shifting got so bad I returned. After a day, AM then told me the engine was shot. They also claimed I never told them about the problem. I didn't appreciate being charged $1400 an a vehicle that was nearly dead anyway, but this may have been a simple oversight. Still, the service was friendly and the prices are good. I feel the shop should have been more careful.

Friendly, knowledgeable, quick. Need I say more?…read moreMy Tacoma has never been more than tip top.

There was not one thing that was quick about this oil change. I got there early in the morning…read more There was my vehicle and one other vehicle and it took over two hours. Pretty sure I won't go back.

I want to express my appreciation for the integrity that Westlink Auto provides in their service. I…read morebrought my vehicle for diagnostic and cost quotes and unfortunately ran into some miscommunications regarding the anticipated work with the service manager. In turn this left me feeling misled. As a female customer, it can be daunting to approach major automotive undertakings and when I expressed my concern about the experience, Mike demonstrated the highest level of integrity and expressed his regret for the miscommunication. In many other service experiences, I've come across businesses and employees that will deny and gaslight customers to defend their errors. I am incredibly grateful for the honesty and decency that Westlink Auto Service provides and despite the mishap, I will be returning to this shop for all my future service needs.

Great guys! Honest…read moreCall ahead Very reliable and dependable They will not take your money if there is nothing wrong. Looked at my car twice, charged me nothing. Very helpful

Great service Came…read moreto them with a flat. The got to it immediately. Fixed the flat and I was on my way.

The honesty and integrity of this business was amazing. Not only did they fix my vehicle in a very…read morefair amount of time, but had originally quoted me for a higher price but while working n the vehicle they found there was an additional issue... that didn't keep them from focusing on the issues now at hand. Chris was able to find the part for a cheaper price by doing a little research, which is always very much so appreciated! I'm actually really glad that I found these guys and would recommend them with 10 stars not just five!! ~ Miss V