I want to express my appreciation for the integrity that Westlink Auto provides in their service. I brought my vehicle for diagnostic and cost quotes and unfortunately ran into some miscommunications regarding the anticipated work with the service manager. In turn this left me feeling misled. As a female customer, it can be daunting to approach major automotive undertakings and when I expressed my concern about the experience, Mike demonstrated the highest level of integrity and expressed his regret for the miscommunication. In many other service experiences, I've come across businesses and employees that will deny and gaslight customers to defend their errors. I am incredibly grateful for the honesty and decency that Westlink Auto Service provides and despite the mishap, I will be returning to this shop for all my future service needs. read more

Great guys! Honest Call ahead Very reliable and dependable They will not take your money if there is nothing wrong. Looked at my car twice, charged me nothing. Very helpful read more

I have taken both of my vehicles here since moving to the west side a couple of years ago. They are honest and reasonably priced. Highly recommend!!! Crishel Granados read more

I had a lot of work done here recently. They were very busy so it took a couple weeks to get an appointment but once it was in, they cleaned up all the errors lights my ex-wife had created and the dealership said they had fixed but wasn't really fixed since they kept coming back. After Westlink Auto Service fixed it they stayed fixed. The only exception was a tire gage light that I called them about and brought it back and they said the sensors were spotty and asked if I wanted to just replace them. I did and that error cleared up as well. I'm very satisfied with the price, service and the outcome. After fighting the dealer for years on some of the errors I had it was refreshing to have things fixed. read more

Highly recommended location for honest auto repairs and tire sales. I have been doing business with Doug at Westlink for years, and have never been disappointed, nor felt like they overcharged for the work performed. I have taken several vehicles there for a range of services including routine OLF. A nice inviting lobby, and easy to schedule work with them. They also occasionally will do restoration work on older vehicles, such as a Dodge Ramcharger that I own and took there. Very much recommend this business. read more

Hands down the best auto repair shop I have experienced. Honest and friendly. I had work done here for $360 that was estimated at over $3,000 at All-American Automotive. read more

I brought my Jeep in for service. The staff was friendly and accommodating to my work schedule. They explained the problem fully so I could really understand what the issue was. Their rates are fair. Very easy to do business with. read more

Dealt with these people about a year ago. Brought in my vehicle to get a quote on work I was considering contracting out. Given, it was a big job, and would have come out to FAR more than the value of the vehicle. So I did the one item I didn't feel like doing myself. I had them do the pinion seal of our truck. The rest I took care of. While their shop-rate is about par for the local area, be wary of them screwing you on parts. They quoted me $30 for a seal. I picked up a Timken seal for $8. They quoted me 3 bottles of synthetic gear oil for $21 EACH. This was an old 4-cylinder truck with an open-diff. It doesn't need almost $70 of gear oil when $20 for 80-90W conventional is fine. I paid them to do the job, and brought my own parts and fluid. "We can't warranty our work." Fine, because I was leaving town anyway. And the damn thing is, after a month, the seal began leaking again. Long and short, they're going to try and rip you off on parts. And be skeptical about them doing pretty easy jobs. Best advice, find another shop. read more

Traveling during the holidays and our transmission was giving us fits. We found Westlink as one of the few places open on a Saturday. Doug and the guys quickly diagnose our issue, which allowed us to make some big decisions about fixing or trading our van. Never fun dealing with this type of thing while away from home and during a holiday. Westlink made the entire episode that much easier. Excellent service, courteous service and reasonable costs. read more

My family has been going to Westlink Auto Service for years. Mike has consistently done a great job for a fair price. Your car will be ready when promised and Mike always has a kind word as well. You can trust Mike and Doug. What could be better? read more

I'm always able to bring my car in and either get a ride home or wait for service to be completed. The staff is always courteous and friendly. I highly recommend this shop to anyone who needs work! We've had oil changes, tire replacements/repairs, and engine work done at Westlink, and have been satisfied with the work done, the value, and the convenience of a neighborhood shop! read more

My experiences with Westlink Auto have always been great! I will continue to take my vehicles there.

Westlink Auto was recommended by a local who uses them all the time. I had some troubles with my truck while I was in Wichita on business. They were very courteous and helpful. They were even able to get the work done sooner than expected so I could get back on the road. An unexpected plus was finding that they had vacuumed out the truck and I had a coupon for a free car wash. read more

Recently had my 1991 Ford f150 towed to Westlink Auto Repair, drove it one day, the next day it wouldn't start, no noise nothing. the truck has been well maintained and only has 80 thousands miles. I have had this truck for twenty plus years and in that time I've had to replace the starter twice so I told them to start there! They took a look and their diagnosis was catastrophic engine failure, nothing could be done short of a new engine. Vehicles don't suddenly stop for no reason, they had tried to hand crank the motor and it wouldn't budge. This is how they came to the conclusion," catastrophic engine failure. I had my truck towed home while I decided what to do with it, new engine, wrecker what? A family friend in Hutchinson, 70 year old retired mechanic, offered to take a look at it so I had it towed to him. In less than two hours he had the correct diagnosis and had it repaired. It was the starter, the fly wheel teeth had been sheared off and were jammed in the starter. If I had listened to the management it Westlink Auto Repair my truck could now be in the junk yard! This truck doesn't have a computer to tell the technician how and what to repair so a mechanic actually has to know how engines work and where to look when they don't A very disappointing experience, which I did relay to the general managers after driving up in my repaired and working truck. read more

Horrible customer service. Didn't listen to instructions on keeping parts, until the insurance company was finished. They threw them out, then when they "found out" we were filing a claim with insurance, said "if we'd known you were filing a claim we wouldn't have touched the car." We had stated when we took the car in that we were going to call the insurance company. read more