this is absolutely the worst service the most irreparable businessman I've ever met in my life. They never did one thing they said they were gonna do. I spent over 10,000 on my yard and I still have dead grass absolutely useless company do not use! read more

So much to say, so little time. I first used this company to locate and repair an irrigation leak. The young man did a great job. The second time was for more expansive work which included sod removal and replacement for about 1/2 of my front yard. I had some specific but reasonable requests. The owner James/Jim agreed to them upfront. Jim said they'd have the job completed in 3 days. They came out on Thursday, June 19th and removed the sod. But not as instructed. Spoke to Jim said they'd be out the next day but it never happened. They returned again on July 2nd with the sod. Jim's "henchman," literally threw the sod down making no attempt to align with the previous piece. Many pieces of the sod were terrible. Dead and rotting. (I've personally resodded my yards on 3 occasions so know how to lay sod and to be able to discern good sod from bad.) of course the bad sod was not his fault but he initially wanted me to deal with the sod company. I told him no, that he chose the vendors and that it was his responsibility. They were to also reduce the size of landscape island which was in the shape of an hour glass to about 1/3 of its size. I told him I wanted the old pine bark raked out so the new sod would take. Again, "no problem, according to Jim. Take a guess who ended up taking it out right! After weeks of excuse after excuse on why they couldn't return with the replacement sod (he had a doctors appt and then a dentist appt and then had to travel to see his mother, the sod company was out of sod-I called to confirm and of course that was not the case) they retuned but only after threatening to take him to court. In summary a job that was suppose to take 3-4 days ended up taking 33 business days to "partially" complete as I finally gave up. Jim comes across as an amiable guy but is just a blowhard. Do not use this outfit for anything but simple irrigation work. If you do, you'll regret it. read more

Fair price, professional job, fixed my entire system and cleaned up after themselves. I highly recommend.

Unreliable...failed to make any effort to keep me updated on his date or time to come to my house. I sat around waiting all morning on the morning he said he would be here and he made zero effort to let me know he was tied up on another job. he was a nice g when I first spoke to him but he has no apprecfor other people's time. read more

Valves on my sprinkler system leaking and pipes broken. Called during the Holliday week and they responded immediately . As the system was very old it needed replacement valves, which was done that very day. Checking it out it was found there were a few damaged sprinkler heads, these were also replaced. Everyone involved was pleasant and helpful and even helped me get all the work done within my budget. I would gladly use them again and recommend them for this type of work. read more

I'm not sure where all these 5 stars are coming from. This guy lied to me, took three weeks to come out. The work was messy and left my yard a mess. Do not use this fraud!!!! read more

I hired American Outdoors after I had a patio installed in my back yard. They reworked the sprinklers to go around the patio and in the new flower beds. They were quick and very professional. Would definitely recommend them. read more

Asked for a quote for sod, they came out right away, very professional on the phone. However they low bid the offer told me I only needed half of the pallets that everyone else quoted me for. Didn't like that I asked for a written quote, and on the quote he did not even provide a total price. Definitely do not feel comfortable with hiring someone like this. read more

Thank you Jim for helping so quickly with my SIL's sprinkler when the dog got to it so we didn't have a flooded yard for our weekend party! Highly reccommend. read more

American Outdoors installed our sprinkler system last year. On Monday September 9th we noticed there was a loud humming coming from the sprinkler pump starter relay so we called Jim. Jim stated he would come the next day to repair or replace the pump starter relay. Jim came Tuesday morning and replaced the pump starter relay free of charge. We highly recommend American Outdoors, thanks Jim! read more

I have been waiting over 6 weeks for a irrigation repairman to show up. Every time I called there was an excuse. I finally got tired of waiting and called American Outdoors. Jim answered his phone right away, told me he would be there Tuesday afternoon and he showed up exactly as promised. He called me with an estimate before doing any work. Price was great, he told me he would be back at 7:30 am the next day to do the job. He showed up right on time and was finished by 8:40am. I would highly recommend this company to anyone needing irrigation work done. read more

We hired American Outdoor Irrigation for three different commercial projects. At the very beginning I had asked for double coverage which is very standard, because I did not want to have any dry spots or lapse in coverage. I was assured that would never happen. We had numerous problems and and after agreeing to come back and add some heads and fix everything, they never showed up. We were left with dead grass and dry areas in numerous places. In one very large area along the street front everything died due to a disconnected wire in a valve box, and in another area a wire was barely covered with dirt and got sliced up with weed eaters. It was improperly buried. I do not believe the owner came back to check his crew's work after he got paid. When I called to explain what all the different problems were I found the owner to be argumentative, and even though he insisted that they "stand behind their work", they abandoned us and did not come back to add the extra heads to cover the dry areas. Our uncovered grass has been burning up in the heat, and we are now watering these dry areas with hoses and sprinklers until a new company can come over and correct their work so that we can save the sod. We will have to pay extra to get everything fixed on top of what we already paid American Outdoor Irrigation for, in excess of $6,000.00 for all three projects. Why pay for something once if you can pay for it two or three times? read more