Being a homeowner means you have a list of things that never ends: upgrades, repairs, and routine…read moremaintenance always keeps us on our toes. This week's task was handling a potential infestation of rodents. Oh joy! Nothing like having your home be a home for unwanted critters, and, well, eww. Roberto showed up on time, even messaging when he was on his way, listened to my concerns, and took a look around our basement. I was relieved to find out that it did not appear as if we had a big problem, or at least as big of a problem like I had feared, and that he would look outside as well. Once outside, Roberto inspected the house and found the likely point of ingress for mice. It made total sense because the gap in the siding coincided with where the soffit for the ductwork is in the basement. He gave me quotes on the services that were available, ranging from quarterly visits to a one-time sealing of the house, and then gave me some ideas on what I could do to handle some things myself. The service charge was $99, and if you sign up for one of their quarterly services or another one of their offerings, then that service charge is rolled into part of the overall fee. I was super-pleased with that part of the arrangement and I look forward to utilizing their services. Very responsive, easy to set an appointment, and a relatively thorough inspection, all in the span of less than an hour. Great experience!

We requested a quarterly pest control treatment plan with Midway and they were able to get us on…read morethe schedule pretty quickly. Technician, Alan, arrived on time and he was very thorough and explained the treatment. He fully treated both inside and outside the house for pests, and was very pleasant to interact with. Alan also explained the kid and pet friendly chemical being used, and proper post treatment requirements. We hope to see a reduction in pests in the coming weeks, and will update the review with its value if anything changes.

Orkin has been great!! Our tech Harry Bazarian does a great…read moretime every time!! He is always so knowledgeable and friendly and helpful!! We are thankful for him

Update I have changed my satisfaction record with this company. I had bedbugs. They came out with a…read morecontractor company to do a heat treatment. The person that came out was not even at my house for seven hours. So the treatment was not effective. I still have bedbugs. I paid $4000 for a service that was not done correctly. Their inspector was supposed to come back out in a two hour window Never showed up. They want to send another company out to do it again. I have no extra storage in my modular home so I had to rent a storage unit. They want me to do it again and won't cover the charges this time. Not going to happen and saying that me moving stuff out of the house like I was instructed to is what is causing the bedbugs because those items weren't treated. But I was instructed to move those items out of the house so they are not damaged. Very unhappy with this company now $4000 down the drain. Do not use Orkin. They will not stand by their work. All over the website it says that there will be a follow up inspections for bedbugs never once was contacted. They only want to blame me for doing the prep work that they told me to do.

Can't come out when they say they will. Won't schedule for the correct time. I've called multiple…read moretimes and they still can't get things right.

avoid this company! I have called them so many times and was told different things. Their plan and…read morebilling is so confusing. They couldn't even explain it to me. their explanation kept changing. I would not recommend or ever use again!

Brian was the technician that toom care of my property. He was professional as well as congenial. I…read morehave had no pest issues since hiring the service. It is money well spent. Brian even took a moment to interact with my dog, which by the way doesn't have fleas or ticks thanks to Evo!

No Respect for boundaries This company is relentless…read morealright - they have been at my door too many times this summer - when i point out the "No Solicitation" sign they just say but we are diffrent and keep going. When you ask them to leave they ask what other companies have been out, who are you using, how much do you pay. I asked a person to leave 4 times yesterday and it was still a struggle. They see someone pull in the drive and they are sprinting to yap at them. They are disrespectful and I would NEVER do business with them.

Braden was sent out right away to resolve the scattering noises we heard in the attic. The entrance…read moreto my attic is strange but he figured it out without a problem. He was very efficient and polite the entire time.

Have not had any issues with pest since we started using them. Always responsive and will come out…read moreas often as we need.

Customer for 6 months. Was lied to by the sales rep that i could cancel anytime. Consistently see…read morenew bugs that i didn't before. Waited to talk to a customer service rep for over 30 minutes and gave up. The call numbers all go to the same place and they have said for the past week they are having high call volumes and to leave a message and it will be returned in 24 hours. Have left 3 un returned messages so far in a week's time. Was flat out lied to by the service tech when he said he knocked down wasp nests- had another company come out and they found 13 and showed them to me. I need to cancel this contract beyond disappointed with this company! Do not sign up for their service. Can't even get ahold of someone at the call number to cancel let alone talk to. This post was brought to the attention of the local Terminix. They called me to discuss the situation. Will see how the rest of the contract period goes.

I called Terminix over a month ago to cancel their service and lo and behold they still come today…read moreand bill us for today's services that we had cancelled. I contact the company as soon as I got the text they had come and they did find a note in their records that I had requested to cancel...but they said I hung up while being transferred to another person to actually cancel service. (How many people do you have to tell?) AND I did not hang up...if anything, the transferred call was disconnected. Their services are over-priced to begin with. Be ware of using them!

After 40 years of doing business with this service company, they fired my 2 accounts because I had…read morethe gall to let the technician that I was seeing ants in the house (my quarterly appointment only called for outside spraying but I had always been able to let him know if I spotted anything inside). This same technician (Lee) had complained about the fact that we feed the birds and even though we had reported very large mice or rats getting into the house, did not place large enough bait stations (a local exterminator recommended much larger stations and correctly identified the critters as Pack Rats). Also the Manager couldn't care less that he was losing my business and a big shoutout to the women who work in the office. They have always been nice and supportive and I will miss talking to them. I would give a minus 1 or 2 rating if I could

Sam was very professional and genuinely concerned with our needs. Informative and well educated…read more His warm demeanor made the experience feel like a family friendly experience rather than a stranger in the home. Will definitely recommend the service to others. Service provided was quick, effective and within a reasonable budget. Wonderful job!

well folks, this is the 1st installment of two. These folks were courteous, prompt, polite and…read moreprofessional. They answered texts and phone call quickly. answered all concerns. provided a good quote for services and had availability in their scheduling on short notice. what more can you ask for in a pest service. I spoke with Lisa and their manager and was reassured with our concerns. I hope to follow up,with the results of the treatment and services after completion. mind you, I reached out to 2 or 3 other local competitor. the experience, cost(s) and overall interactions were "NOT" as described as above.

Planet Pest did a great job getting rid of spiders and pests. I've had them come out twice and I've…read morebeen happy both times. Thanks