The sales team is great, but unfortunately, the installation process is an absolute nightmare. I…read morehave been a repeat customer of this store. In November 2025 I purchased a dishwasher from here. Within a day of the installation the dishwasher fell back into cabinets because it was never actually installed just placed in the hole. They did send guys out to fix it but never inspected the rest of the installation. Here I am just a little over the 90 day installation window and the dishwasher is still not mounted correctly and the drawers are falling forward every time I open the dishwasher. I understand the installation warranty is over but use some common sense and have an ounce of care for the customer and take responsibility for the poor service that was provided in the first place. Unfortunately I won't be returning any longer.

This woman is sorry she sold me a a dirty stove that was supposed to be cleaned up she wanted more…read morefor it and mad and left it dirty for me too clean when I paid 250 for a stove that isn't worth it. I took it because I thought it was going to be cleaned up for that price she's sorry. God will handle people like her.

This company was by far one of the best appliance companies I've had the pleasure of working with…read more Kevin, their technician is very knowledgeable and very personable. They did not take advantage of me and they gave me a very affordable price to fix all of my appliances in my home. They were so great that I recommended them to my neighbors and also to my friends an families. Thank you again Kevin and thank you again "Traveling Man Appliance Repair" for your great service.

Don't use them! Twice they have failed to do the work. First time was August 14, 2025. I submitted…read morea claim to my HW company for my air conditioner and after diagnosis discovered it was an issue not covered so we requested that they give us a quote to fix it. After 3 weeks (Sept 5, 2025) of ZERO communication from them (I was the one calling and chasing them!) I ended up having to find someone else as it was August and we needed air as my parents are elderly. On top of that, it wasn't even what they said it was, it ended up being a $100 fix not the "about $900" (unofficial verbal quote) that they guy threw out there. Second incident happened last month (April 8, 2026). We had another claim for our freezer, guy came out and looked at it, told us it needed a part and that he would submit the info to the warranty co. and be back with us in 24-48 hrs. He collected the service call fee and was in the wind from there. I called them several times through the course of the month. Again they NEVER called me to let me know what was up and never returned my calls. I got some lame excuse from the nice lady answering the phone about a dog dying... I get that and its sad but this is business. Either way, after a month of inaction on their part and several calls to the HWC they requested that the claim be reassigned (May 9, 2026). No call, no explanation and I am still stuck with a freezer that isn't working. This company is VERY unprofessional and unreliable. I suggest maybe asking your dad's, neighbors, dog to help you. You'd probably get the job done faster!

Purchased a GE Cafe' refrigerator from Harry's this week it is a beautiful beast! Jordan and his…read moreassistant did the installation and it was definitely 5 star treatment. They were conscience of our flooring and walls and had us up and running in no time. I highly recommend shopping local!! Thank you Ms. Sandy and the whole team!!!

purchased a range. not only did they not deliver, but the range has gone out several times. it's…read morebasically a lemon. but they won't help, or sell an extended warranty. Harry isnt anyone's friend.

Great experience with the N2 technician this evening, I think his name was Brian. I wish everyone…read morehad as much pride and genuine care for what they do. He came by to look at the ice maker and we ended up learning a lot more about our other appliances that we were being ignorant about. They gained a new customer tonight. Great service all around would recommend them to anyone.

They completed the job, but it was a very difficult task to get to that point. I was told that I…read moreneeded to wait on a part for a week and it ended up being a week and a half. This greatly affected my budget as We had to eat out (family of 4) for breakfast, lunch, and dinner the entire time because I was told that we had to unplug my refrigerator until the new part came in. With the cost that I spent on the part and the food for the family I could have bought a new refrigerator. Very frustrating. The only redeeming feature is that once I was able to speak with the someone they were kind, but I didn't get a discount for all of my trouble.

Recently dropped off my washer here, they repaired it for a fair price. When i get home it was…read moreleaking somewhere and I called back and spoke to Patrick. They sent someone over in less than 15 minutes. The machine was working properly I had just installed it incorrectly. Either way they came over to check it out and even leveled both my washer and dryer. Incredible service and extremely fair price. 10/10

First time home owner so shopping for appliances can be a bit daunting. They made the experience…read morewonderful and went to great lengths to help me load my truck. Not to mention, the prices were fair and the appliances were super clean. Highly recommend!

Jeff Eventually yes you did call and you came out and…read morecompleted the job I paid you in advance was my choice I understand you are a small company and its just you Once you told me what happen then I understood your situation All I need would of been a text back sooner than later and I would not of written the review at least that one but at the end you came through and completed job and I thank you

This company keeps your money for parts, never calls, never txts or shows up! FRAUDULENT…read moreFRAUDULENT! No dryer for 2 weeks before I called a local company, came right out, repaired with speed queen parts for $220! Jeff want $300+ for 3rd party parts! This guy is a joke, cheater and lies! NEVER NEVER CALL HIM OR PAY UPFRONT!! Scammer and I have reported him to BBB in Lawton and OKC.....

First Edmond did not have microwave, sent to warehouse on AnnArbor. In the middle of truck park,…read morehard to get to. No one in warehouse. Finally went to office to get someone. Kid finally brought microwave. Pulled truck up and he was gone loaded my own box and fought my way out of the area. Worst customer service I have ever seen. Go to Home Depot and forget local. Not worth the disrespectful.

My experience with Hahn's Appliances was extremely disappointing…read more After informing Hahn's that the Safeware extended warranty I purchased for my Frigidaire induction range had never been properly registered--and that Safeware had no record of my warranty despite me having the original receipt--I expected understanding and a sincere effort to correct the mistake. Instead, I was met by Alan, the manager, with an aggressive and dismissive attitude. Rather than acknowledging Hahn's error, both Alan and the salesman, Jerry, repeatedly emphasized that Hahn's was "losing money" by helping me and that they "didn't have to do this." Hearing that as a paying customer was unacceptable. Hahn's had already received my money for both the appliance and the warranty, yet I was made to feel as though they were doing me a favor by honoring what I had already purchased. Ultimately, Hahn's took back the defective Frigidaire induction range, and I paid the difference to purchase a Bosch induction range. At no point did anyone apologize or acknowledge that this situation resulted from their mistake. What made this even more frustrating was being told that this warranty problem had affected many other customers and was supposedly caused by a "computer error." I spent over 12 years writing software, and blaming the computer instead of accepting responsibility for a business process failure says a great deal about a company's culture. Software doesn't excuse a lack of accountability. Alan's confrontational approach and complete lack of concern about how I was treated reflected poorly on Hahn's management. Customer service starts with taking responsibility when mistakes happen, not making the customer feel guilty for expecting the company to honor its commitments. The only bright spot in this experience was the women at the customer service/payment desk. They were professional, competent, kind, and genuinely helpful. They deserve recognition for treating customers with respect. Unfortunately, this isn't my first negative experience with Hahn's sales staff. I previously assumed it was an isolated incident, but after this experience, I no longer believe that. The sales team appears to lack the training and professionalism needed to properly serve customers. I will never do business with Hahn's Appliances again, and I cannot recommend them based on the way I was treated.

They always have the parts I need for repairs to my appliances, no matter how obscure!read more

Great store!! Extremely good prices. Very nice owner. Bought washing machine hose for alot less…read morethan Lowes or Home Depot.