First Edmond did not have microwave, sent to warehouse on AnnArbor. In the middle of truck park, hard to get to. No one in warehouse. Finally went to office to get someone. Kid finally brought microwave. Pulled truck up and he was gone loaded my own box and fought my way out of the area. Worst customer service I have ever seen. Go to Home Depot and forget local. Not worth the disrespectful. read more

My experience with Hahn's Appliances was extremely disappointing. After informing Hahn's that the Safeware extended warranty I purchased for my Frigidaire induction range had never been properly registered--and that Safeware had no record of my warranty despite me having the original receipt--I expected understanding and a sincere effort to correct the mistake. Instead, I was met by Alan, the manager, with an aggressive and dismissive attitude. Rather than acknowledging Hahn's error, both Alan and the salesman, Jerry, repeatedly emphasized that Hahn's was "losing money" by helping me and that they "didn't have to do this." Hearing that as a paying customer was unacceptable. Hahn's had already received my money for both the appliance and the warranty, yet I was made to feel as though they were doing me a favor by honoring what I had already purchased. Ultimately, Hahn's took back the defective Frigidaire induction range, and I paid the difference to purchase a Bosch induction range. At no point did anyone apologize or acknowledge that this situation resulted from their mistake. What made this even more frustrating was being told that this warranty problem had affected many other customers and was supposedly caused by a "computer error." I spent over 12 years writing software, and blaming the computer instead of accepting responsibility for a business process failure says a great deal about a company's culture. Software doesn't excuse a lack of accountability. Alan's confrontational approach and complete lack of concern about how I was treated reflected poorly on Hahn's management. Customer service starts with taking responsibility when mistakes happen, not making the customer feel guilty for expecting the company to honor its commitments. The only bright spot in this experience was the women at the customer service/payment desk. They were professional, competent, kind, and genuinely helpful. They deserve recognition for treating customers with respect. Unfortunately, this isn't my first negative experience with Hahn's sales staff. I previously assumed it was an isolated incident, but after this experience, I no longer believe that. The sales team appears to lack the training and professionalism needed to properly serve customers. I will never do business with Hahn's Appliances again, and I cannot recommend them based on the way I was treated. read more

Lazy sales people you have to go and ask for help. Got a fridge upon delivery it was defected went back and got another one to be delivered I received it today after waiting at home for eight hours.bt the way the salesman who sold me the fridge asked if I wanted extended warranty I said no but still he snuck one me which I cancelled the salesman name is Chad stay away from him he is slick and not very helpful. Well your commercias say put us to the test and did You are the worst and mean the worst company with the most st lazy sales people on the planet. read more

I visited Hahns based on my dad's recommendation, as he has always purchased his custom appliances here. Everything went smoothly until I reached the front desk to make my payment for the items I selected.,Despite having several valid forms of identification, they insisted that their company didn't accept temporary ids which were from out of state.,The unprofessional and unhelpful behavior of the ladies at the front desk made the process unnecessarily difficult and frustrating. They did not seem to know what they were doing and actually had to look up the id on google. I ended up having to drive home to get cash and a passport. I was disappointed by the unnecessary hurdles they made me go through just to make a purchase, and I would not recommend them for a smooth transaction. read more

Delivery service was impatient so didn't know it had a broken baffle before they left. Zero service after the sale Zero customer service. Just gave me the run around, transferring to other equally unhelpful rude people. Delivered a broken dryer but wasn't their problem. read more

My husband and I have spent $16,000 at Hahn appliance over the last 10 years. Every major appliance we've needed to outfit Two homes has been purchased at Hahn. Our most recent purchase "system" included two dishwashers, a refrigerator, a stove, washer and dryer. One of the dishwashers came with a dent in the door. When Hahn was contacted they said they could do nothing about it. When the washer was installed, and they checked it, it leaked so they brought out a second one . When the second was installed they scratched the bottom. They neither commented, nor acknowledged although my husband was standing right there when it happened. The installers just shrugged and went on their way. Three months later, we went in to buy a refrigerator for the garage. We were very specific in our needs. We said, "we would like to buy a refrigerator for our garage." We ended up selecting one that was $700. It was delivered and installed. A week later when I opened the freezer I saw a bag of ice that was water. We called Hahn, and they told us that it was responsibility of Frigidaire. We called Frigidaire and they sent someone out. They told us that because we did not have a dedicated circuit breaker for a refrigerator in the garage, they wouldn't honor the warranty. I wonder why Hahn didn't mention anything about needing a dedicated circuit breaker in the garage. We've had refrigerators and freezers in our garages for 30 years, and never had a dedicated circuit breaker. The fact that Hahn would not honor the fact that we just bought the refrigerator and had it installed, and it stopped working a week later, but sent us to Frigidaire was frustrating. The fact that our washing machine was delivered and dented when it was installed was frustrating. The fact that the dishwasher has a slight dent in the front door and nothing was done or acknowledged was frustrating. We will not ever buy another purchase from Hahn, and we will make sure that everyone around us knows why. We've always shopped Hahn because we are trying to support the local business. This region needs a better solution. read more

Hahn Appliance Warehouse - Scratch created on washing machine when installed. - Appliances Near Me - Oklahoma City, Oklahoma

Sales experiance was okay, but the after the sell service is not good at all. The delivery went fine, had to install the dishwasher myself because of having to install a outlet to change from hardwired style, no big deal. Got everything hooked up and installed and powered on the unit and kept getting error code. Called Hahn's to see what to do. Would have to go through the manufacturer. Told them I had no faith in the unit since it was defective out of the box. They said I could return it but would have to pay a restocking fee on a something they sold me that never worked. Wish I could do that in my line of work, not I would not be able to stay in business if I did. Will go to Lowes or Home Depot from now on. WISH I would have read the reviews before buying from them read more

Do not buy from Hahn!!! There return policy is the worse. I bought a washing machine from them 3 weeks ago. Every time I use it, it makes a loud annoying sound as if it's broken. I explained this to the manager Kenton and he showed no concern and was unwilling to offer any solution. His attitude was like I can't do anything to help you and if you want to return it there's a 15% restocking fee. Never again!!! read more

They out and out lied to me. Their "promised" delivery on a specific date after missing 2 other dates.... They lied...again. I don't lie to people and I don't like being lied to. read more

I have had nothing but problems out of them. I spent $25,000 on appliances when I got them the refrigerator is dented in the side and then they ordered me a reverse door for the refrigerator and it was white instead of gray then they ordered me a new gray door and it's the wrong reversal door. I've had nothing but problems dealing with these people and all they can say is they'll have to order a new one so I'm waiting another month to get a refrigerator door that I ordered six months ago. read more

so hard to buy online. they also claimed they couldn't deliver, but really they were late multiple times. don't buy here.

We have bought several appliances from Hahn and they have always had great customer service and follow up if we did have a problem.

Do NOT under any circumstances purchase a Frigidaire product of any kind. Not only are they junk but more importantly, they have the absolute worst service on the planet. My brand new dishwasher started leaking three months into living in my brand new house and that was nine months ago, and they have still refused to make it right despite over 25 phone calls and eight service technicians coming to my house. Because it is their responsibility to provide me a whole new unit at this point, they won't even respond to my calls! Hahn appliance sold and installed the dishwasher drilling a screw through the drum causing the leak. Their response... "all warranty issues must go through Frigidaire." The worst. read more

I came in the store to buy a mini fridge. I was able to walk to the back and recorded videos before a sale rep came by to assist. I knew what I wanted and there was one type of mini fridge available. The transaction went quickly and I was able to get in and out of the place in less than 15 minutes. It was raining on the day I visited the store and it was quite slow. There weren't many customers. I docked off a star for no greeting upon entering. I expected a little more customer service than that. read more

I see the low star rating, and I feel like it must be people who haven't been through the Home Depot hell that I have the last two days. Chad S. at Hahn was like an oasis in the desert after Home Depot! I purchased a new washer and dryer from Home Depot and then subsequently canceled the order after a huge poor customer service ordeal. I rage stomped into Hahn because by this point I have laundry piling up. Chad S. greeted me in the washer section, pointed me to the brand I had previously selected, and then got me an even better set for less money than Home Depot. Prior to my finally selecting, he also helped me shop some sets, and I mean actually helped. He checked features and dimensions for me, and ran model numbers against what I had before. Truly helped. He didn't have both in stock, so he went out of his way to get me delivery of the portion I needed ASAP. He was very low key and low pressure, and just genuinely helpful. I haven't been through delivery yet, but I am feeling hopeful about it knowing there is a person I can call if something does go wrong. We previously bought a dishwasher for my office at Hahn after a delivery ordeal with Lowe's, so this is the second time in recent months that Hahn has stepped in where the national chains failed. read more

I went there looking for a washer when I walked through the doors they just stared at me. No one got up to help me look at what washer I might want. I looked myself decided they weren't very helpful so I would go somewhere else. read more

Do yourself a favor & take your business elsewhere. We paid in full for a washer and dryer which apparently means they can continue to sell them until they are out without reserving yours that is already purchased. 2 days prior to moving, we get a call that the items are on back order (but were not at the time of the sale). They sold ours and screwed us to make more money. A month later we called back to check on it just to find out the items were delayed another month. There was no phone call to inform us of this delay, we were just left in the dark. We ended up changing our order to something that was in stock. When we talked with Koltyn, we specifically mentioned to get both delivery & install. They show up to drop it off and say there is no installation fee paid. The lack of attention to detail yet again, screws the customer who had paid in full up front. After calling & speaking with a manager about all of these inconveniences, he offered to "meet us in the middle" with half off installation. After all we went through, half off is hardly meeting your customer in the middle. They take your money & drag you through the mud. I strongly advise you listen to the reviews & buy elsewhere. Don't make the same mistake we made. read more

I'm going to cut through the chase as you can believe other customer service complaints. Chest freezer went out within 8 months lost all food. Customer service rep. (Keaton said)" they dont sell any freezer he would put $1800.00 worth of food in"! I've sent GM two emails with this concern and zero response from him. That about par for this company. Do NOT Put your self through the pain! buy appliances anywhere else but Hahn Appliance!!! read more

Called ahead to make sure they had what we wanted, they did. We were in a crunch to install a new appliance the next day. After going to both nearby big box stores- orange and blue: we find that everything has to come from a warehouse and it was going to be a one week wait. Hahn's appliances are competitively priced and readily available. Will use again rather than the blue or orange stores. read more

Great service! Fast delivery. Great selection and great value for the money! I will recommend to anyone.

Refuses to give me a fridge I already paid for, and refusing to refund my money. So they're just trying to take $1500 from us. Paid $1500 cash April 6th for a fridge they said was supposed to arrive April 18th (Friday). April 18th arrives and no call, so I call them, and call them, and call them. Eventually I find out on April 22nd that they gave our fridge to another customer and that another one should arrive in the next couple of weeks or in the next couple of months. They offered over the phone to refund my money. So I went to the store to get my refund. They claimed they didn't have any cash to refund me because they take their cash to the bank each day. So I pointed out that there was over a half dozen employees sitting around doing nothing, send one of them to the bank and get me my refund. The presumed manager stepped in "Alan" that then claimed he was not willing to do that, but that he could write me a check and have it sent to me in the mail (like I'm going to fall for that BS!) So now they've taken my cash, they won't deliver me a fridge, and they won't refund my money. Hahn appliance is nothing but thieves! Spread the word! read more

We have purchased two appliances now from Hahn. Both times we got a fair deal, friendly assistance, and professional deliveries. On their Labor Day sale, we ended up saving over $300 from the Lowe's sale price. read more

I will never purchase another thing from Hahn. Bought washer it quit working 3.5 months later. I called and they said take it up with the manufacturer the manufacturer says take it up with the dealer. Called Hahn back and I am still waiting for a return call from. Worse customer service and products. read more

Bought a LG refrigerator. They delivered, It didn't work. They sent a tech out to try and fix it. He could not fix it. Customer relations very rude. They didn't have a replacement refrigerator. (that was a LG ). 9 days later, still have not refunded our money. Very bad customer service. read more

Large showroom, lots of choices. Nice sales people. Fair prices. They delivered my new dishwasher, and took my old one.

I'm 69 yrs. old and have been buying appliances for a very long time dealing with different appliance dealerships mostly in Oklahoma but also in Texas. This was by far the worst experience I have ever had with an appliance dealership. From start to finish. I purchased a GE fridge from Hahn in Sept. of 2024. When Hahn delivered the fridge, the delivery guys did not want to remove the doors on the new fridge so it would fit through our entry. I told them it would not fit but they insisted on trying. I instructed them to stop and I went to my garage to get tools to remove the front entry door. By the time I returned in less than 2 minutes, they had shoved the door through the entry damaging the frame on the entry. I had to file a claim with Hahn and they paid me for the damage. The compressor only lasted 30 days with this new fridge. I called Hahn and they sent the same model of fridge I had purchased. Again, different delivery guys, and they did not want to remove my front entry door. I had my tools handy and removed the door myself. Came right in with no issues. After about 30 days this fridge starting building up frost. Hahn said there was nothing they could do and to contact GE. To make a long story short, the fridge has been worked on 6 times by a certified GE repairman. I took time off of work to meet the repairmen each time because they give you a 4 hr. window. If you miss that window, you have to start all over again. I know, because that happened. I went to Hahn and told the manager the issues we were having and he said there was nothing they could do and that I would have to deal with GE to get it repaired. Like most appliance dealers, they do not service what they sell. I wanted to return this fridge, and purchase a different make and model. They would have none of that. Only if GE would give full credit to them. It's now August, 2025 and it is not frosting any longer however, the freezer drawer sounds like a WWII tank when you open and close it. I complained to GE again, and they said there was nothing they could do and the customer service rep sent me a $75 gift card for my trouble. How insulting is that!! read more

Hahn is so bad they don't even have google reviews. horrible service after the sale. if you have questions or complaints they push you off to the warranty company . DONT PURCHASE SPEED QUEEN products not a quality machine !!!!!!!!! read more

I made a purchase on May 27th and still have not received my product!! I called on June 10th to let them know that I was ready to schedule installation and was told that the factory was missing a part; best estimated date for it being in the warehouse was June 21st. Called to inquire on June 21st @ 3:52 p.m.; left a message for the salesperson who helped me....no call back!! Perhaps I should cancel the order? My purchase was delivered and professionally installed. It took some doing but the guys got it done very quickly. read more

Electrolux steam dryer: model ELFE7637AW0 Do not buy this appliance unless you are prepared to purchase your own duct ventilation tubing that is required for this dryer, to properly vent, per the manual and installation instructions. I have inside wall duct piping. Hahn appliance stated they would not change their installed duct piping to the appropriate duct material, as it was installed per Frigidaire's approved standards. Electrolux said it was within 30 days of purchase, so Hahn was responsible. The Electrolux repairman told me wrong duct piping was used, per the manual. Zero solution to this. I know when a dryer is not working right. I had to have a trusted repair person to purchase and install the flexible aluminum (metal) tubing that does not extend and compress in a manner that reduces the 4" diameter air flow required for the dryer to correctly collect the link. This fault can be a fire hazard. Now, the dryer is properly collecting the lint. No thanks to Hahn or Electrolux. read more

Update: It's safe to say this place has the absolute worst customer service and I'm sorry for all the workers that has to work for this rude , ignorant , lazy , unapologetic, unprofessional manager who claims he's the top dog I can talk to. Wow, this company is in trouble... The other side of our fridge came in. We were told numerous times that the whole fridge would be replaced. 2 years later he's questioning the fridge and and that only one side was documented..... is this a joke?! Is it April Fools !!? No, it's purely disgusting customer service and I will not tolerate this, and my time wasted. Please help yourself and Never Go To this mess. It's just a fridge i'm asking to be replaced ....i'm speechless. I offered him to come to my house to see all the dents but he declined. Boo. read more

Hahn Appliance Warehouse - These are dents all over our "new" fridge that we've waited months to get... dents ALL over, a pathetic apology just to blow us off... - Appliances Near Me - Oklahoma City, Oklahoma

I would say say poor service but it is always no service and their prices are high. Their selection is good but I recommend going elsewhere.

Do NOT buy anything from them. They will absolutely treat you like garbage after your purchase. My mother spent thousands of dollars at this store. I have also been a customer. Her refrigerator recently went completely out during our most recent ice storm leaving her stranded with NO food. She immediately reached out once they reopened and was told by Grant they would get the process started to get her some help. Guess what? They NEVER did. My mother went in the store Monday to be verbally abused by their hostile manager. He was so nasty to her, I would hate to see what he's like with people behind closed doors. He told her it was her problem to get it fixed. Mind you she has had other issues with this fridge since purchasing. This is the most scummy ran business I have ever seen. They get their money and that's all they care about. They gave my mom NO help and dragged her along then to tell her it's her problem. I think not! They sell you the item and should stand behind what they represent. What is this company thinking about having such an abusive manager handling customers much less women? Is this how your managers are trained to verbally attack women? Sounds like he is discriminating against women and I highly recommend this company reevaluate their employees. I will make this issue well known not just here on Google on how they treat their customers. My mother is on 9 day with NO fridge and you don't give a crap! Treat your customers better!! Do NOT give these people your business. They will leave you high and dry. They have left my mother stranded with no fridge. They need to be shut down!!! You have been warned! read more

Hahn Appliance Warehouse Is The Best Place For Your Appliance Needs! I Have Purchased A Refrigerator Previously. Now I Have Replaced My 28 Year Old Washer & Dryer (Gas). They Hooked It Up And Took Away The Old Washer & Dryer. I Highly Recommend This Store For Purchases! read more

Son bought a Speed Queen Washer and dryer from here. Washed the first set of clothes and they were still dirty. Laundry detergent and oxy clean were still on the clothes and in the bottom of washer. They washed the clothes four (4) more times just to get the detergent out. Hanh won't replace or give them their money back. Hahn sent a tech out and he said the machine worked properly. It's my understanding a washing machine's job is to actually clean your clothes, but it shouldn't take five (5) complete different cycles to clean the clothes. It's sad when a business doesn't back the product it sells. I won't ever buy from them. There are other small businesses that sell products that back their sales. read more

We bought a built in double oven from Hahn's. We usually buy appliances from Lowe's. We picked out what we wanted online and the price was better than everywhere else we looked. Within minutes, our purchase was confirmed and a delivery date was set up. The deliveryman was very knowledgeable about built in ovens and was able to install the new one with just a little bit of carpentry work. This was the smoothest appliance purchase we have ever made, and we plan to buy further appliances from Hahn's. The number of one star reviews is very suspicious! to say the least. All of our friends have had very positive experiences with Hahn's too! read more

I spent almost $700 for a brand new dishwasher; after installation, a tech had to come back out because the garbage disposal had been disconnected; after that my dishes were always wet despite pressing every wash, rinse, & dry option on the screen; no heat is released if I open the door during the heat dry cycle; I was told this was related to Dept of Energy guidelines; only suggestion was to run hot water in my sink prior to turning it on & leaving the door cracked after dishes are done & then I might have better results; this didn't happen w/the old dishwasher which was a builders grade when my house was built; the health dept will tell you that that wet dishes can breed bacteria; what started out as a great experience turned into a very disappointing one & will never recommend Hahn again. read more

I purchased a washer and dryer in Sep 2023. It was delivered in Oct. upon delivery the washer was defective. They sent their staff out who confirmed it was defective. I was told the earliest they could pick up and replace was 30 days. I proceeded to the store to speak with the Manager Dave who was rude, inconsiderate and didn't care less about the customer. I requested a refund and was told I could not get one until they had picked up the appliances from my house. I proceeded to Lowe's and purchased a washer and dryer that was delivered the next day. It took about 2 weeks for them to pickup the appliances and when they did my money was not refunded. I had to call and get transferred a couple of times for my refund to be approved. This place sucks, I would never ever again purchase anything here or recommend it to anyone. Save yourself the hassle because they only care when they are taking your money. Once they have it, you are nothing to them!! read more

I'd give it a zero if possible. Worst customer service of any appliance store. Had bought lots of things when it was Metro Appliance but Hahn is definitely not Metro. Managers don't care, have no follow up and their delivery department is none existent. I never write bad reviews because I try to work it out with the store. But if you are reading Yelp for direction my advice is NOT to buy from Hahn. Value doesn't come in to play when you have to install it yourself because the delivery department has such a bad attitude. As they say purchase at your own risk! read more

Here it a little over a year later and BOOM THIS POS QUIT YET AGAIN Buyer beware if you purchase anything from them Last year they had to replace the whole motherboard in a Brand new dishwasher I will never ever buy anything from them read more

Hahn Appliance Warehouse - Appliances Near Me - Oklahoma City, Oklahoma

I've been shopping around for a new double oven. Checked a few places and ended up purchasing at Hahn! We met with Danielle C. who was very thorough in assisting us in purchasing the right oven. When I've been in before, I've worked with a few other sales associates who seemed very pushy to get a sale. Danielle was very easy to talk to and great in explaining the details to my mother so she could understand. Definitely ask for Danielle next time you need assistance! read more

Hahn Appliance Warehouse - Hours - Appliances Near Me - Oklahoma City, Oklahoma