Great instructor "Dan" was very informative on CPR and taught with experience not just book…read morelearning. Also was entertaining for the subject content. Would highly recommend this establishment.

I highly recommended EMS University instead of this training center. I used EMS last time and my…read moreexperience was 10 times better! I came to this First Aid and Training Center establishment due to a last minute need and was extremely disappointed with my experience. The instructor was super nice, but he lead the class via Video ( like 2-one hour videos!!). After sitting through the grueling 4+ hours, the most frustrating part was being told they don't give out completion cards. Plus their computer system wasn't working for the "e-version" certificate they said we'd receive, so I spent 4.5 hours on a Saturday morning and came away with a half completed piece of paper that doesn't have pertinent info I need to prove I took this class. Not a great experience at all. Wouldn't recommend this place.

Great instructor I recommend to Anyone…read more Who needs to renew or obtain CPR or First Aid classes

Larry is a great, throughly detailed explanations, easy to follow program. I've been using his…read moreservices for over 20 years.

Outstanding class and instructors. Highly recommend FirefighterCPR for your certification course.read more

I have been using Firefighter CPR for years and years. It is always a GREAT course. Thank you also…read morefor making the course and skills session so affordable.

Ben tested me for my skills test and was super helpful and gave some added intelligence during the…read moretest. Will use AER again in the future!

I'm a lawyer and my wife is a doctor. The owner of AERT is a crooked liar. Don't go there…read more There are many other cpr classes in the Phoenix area. I signed up online for a class and AERT unilaterally cancelled it and then told me that I would have to take a class at a different location (in a bad part of town) on a date that would be too late for me to obtain a certificate I needed at that time. The owner then said in a loud, angry voice: "We cannot provide you with any classes!!" and hung up the phone. Despite all this, she charged my wife and I $100 for the class. We complained to citicard and Ms. Jaime sent a letter lying about what happened and claimed that we simply failed to show up for the class. I don't know how anyone has given this crooked company a positive review.

Having had taken many of these courses, I must say this was my favorite experience of them all…read more Eric was FANTASTIC and made this experience so fun and you can tell he puts his effort into teaching others these skills. He even dove into the material beyond just what we need to know for the course to give us details on why we need to do what we do as far as timing, # of compressions, and etc. I will definitely be back to LP Health Directions when I need to renew my certifications in the future! Not to mention how reasonable the price is too!!

5-stars across the board..... Eric Graves was my instructor and he was phenomenal. He was…read moreknowledgeable, pleasant and entertaining. He made a point of emphasizing important life-saving techniques, had the class repeat information to ensure that we were understanding the material and engaged with us while we were practicing with the mannequins. I feel confident that I would be able to respond in a situation requiring CPR adequately. Thank you Eric! I will be back for my renewal. Another plus is the cost. Only $50 where most other locations are a lot more and dont seem to have the availability that this location has.

I initially signed up for CPR/AED/First Aid training through this company for my staff, but…read moreunfortunately, the booking experience was extremely disappointing. It was confusing and disorganized, with conflicting information and multiple back-to-back emails and calls. After finally confirming a date and submitting the deposit, I received a flurry of three separate emails with important next steps--such as the requirement to purchase a $20 manual for every participant and details about what we needed to provide for the training at our location. These should have been communicated before payment was made, or at the very least, combined into one clear and organized email. The inconsistent formatting and fonts as well as the last-minute information added to the frustration and came across as unprofessional. Due to these issues my team ultimately decided to cancel the training. While we were hopeful based on the positive reviews about the instructors themselves, the coordination and scheduling process for hosting a class at our company's location definitely needs improvement to ensure a better customer experience.

I was disappointed in my experience with this place. I registered for the BLS/CPR/AED certification…read moreclass. I'm just a layperson who was taking this for my own education, to be able to provide CPR for my child, spouse, etc if ever needed. It turns out this is the same class that medical providers have to take for their certification, so it was a little confusing, as some of the focus is on using equipment that I would never have. I wish the website had made it more obvious who the class is for and what the focus is. I don't know if there was a better option available for people like me, or if this is the only class offered for anyone to learn CPR, but it definitely wasn't clear. After registering, I immediately got a confirmation email that said I was required to purchase and bring a copy of the 2020 AHA BLS Provider Manual. Again, this was not stated anywhere on the website when I was registering, so it was a bit frustrating that there was an additional expense I wasn't aware of. At the class, nobody else had the book, and it wasn't used at all. I even tried to follow along in the book with the presenter's content, but with the way he presented, it wasn't possible. It was completely pointless to buy this book that they said was a requirement. The class itself was not nearly as thorough as I expected. It only lasted about an hour, and the instructor frequently referred to specific questions that would be on the test, and how to answer them. For one - that actually made the test more confusing, because it led to me overthinking the wording of a lot of the questions. And two - I cared a lot less about the test, and a lot more about actually learning the skills and how to apply them in real life. I felt like I missed out on a lot of good and important information because he was more focused on us knowing how to regurgitate the test answers instead of a good understanding of what to actually do in an emergency. He also told a lot of personal stories and jokes, which I get makes the class more enjoyable for people, but when the class is so short and the content suffers as a result, I don't think that's the right approach for such important subject matter. When it came time for the test, there were a number of questions that I don't think we had even covered so I had to just make my best guess anyway. I did manage to pass the test, but my spouse did not, and felt like the class did not adequately address the questions on it. My spouse was given the CPR certification anyway. We did get hands-on skills practice with the CPR dummies, which was the most important part to me, so at least there's that. The instructor was very nice, but his style of teaching did not leave me feeling prepared or like I got my money's worth.

I took first aid and CPR at PTS. I liked the CPR class, Estella was engaging and seemed to care…read moreabout her students truly learning the correct policies. Unfortunately, the first aid class was terrible. It was literally a video for the entire hour. It seemed like a huge waste of time. Anyway, if you're looking for a good CPR class, this is your place.... first aid....not so much.

The class was very thorough and not boring. Teacher was very passionate about what she does and you…read morecould see that in her presentation. Had enough breaks between to stretch our legs and grab a snack.

I have two kiddos (5 and 7) taking keys lessons at this location, and we have had the very best…read moreexperience here. Our instructors (usually Jordan and Ben) are both so talented and good with kids - our boys not only enjoy learning and improving their skills, but also have fun... which has been critical in keeping them engaged. Because we're at the school a couple of days a week for both the private lessons and the Rock 101 band camps, I see a lot of other instructor-student interactions, and the energy is always so encouraging and positive... just really great role models. The manager and front desk staff are always helpful and friendly. Highly recommend if you want to foster a love of music in your kiddos!

From the owner: School of Rock is different from traditional music education programs. Our patented and proven…read moreSchool of Rock Method™ has taught hundreds of thousands of students around the world to play music. We combine one-on-one guitar, bass, keyboard, drums and singing instruction with group rehearsals and live performances, teaching students how to play together as a band. Our version of recitals are real rock shows at real venues in front of live audiences. This style of teaching builds lasting musical proficiency, boosts confidence, increases creativity, improves socialization skills, and allows students to work together as a band. When you join School of Rock, not only will you become a musician, but you'll be part of a close-knit community of passionate musicians and music lovers. We welcome students of all ages and experience levels.