Susana was responsive and professional from day one! She was patient will all my questions. She was also so helpful as the day approached by making changes to the final order when our guest count dropped a bit. I don't know why, but...I was also surprised how beautiful the items were! We ordered chairs, cushions, and table linens. Everything was FLAWLESS. The staff showed up for drop off and pick up exactly on time. I highly recommend them! Thank you so much for making our day beautiful! read more

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This place is clutch! They have been my go to furniture rental business for events for work. We have been using their services for probably 15 years. They are prompt, pricing is fair, and they do an amazing job with setup especially when we rent all these tiered stages. They're typically quick to respond and this year they super helped me out at a more last minute point in time than usual. Super reliable, consistent, and friendly. read more

I had been using American Rent All over the past several years for small parties. This year I took a chance and hired them for a huge fundraiser at UCLA. All I can say is..I'm using them again for next years event. They're amazing! Professional, reasonable and just really nice people..Thank you! Susana made my life stress free. read more

I rented some tables, chairs and table clothes from this site. I spoke with Susana. She was amazing, very helpful, answered all my questions and concerns. The payment was easy and the delivery and pick up was a breeze. I definitely recommend this place if you're having a special occasion where you'll need chairs, etc. Looking forward to the next party! read more

These guys rent Budget Rental Trucks...they guy in charge of the truck rentals is very rude and has a bad attitude. I was running a few minutes late and called in to let them know that I was literally 2 minutes away. Without taking a breath, the truck rental guy raised his voice at me at commenced to telling me off for being late...and then told me that it is my fault and that even if I show up and he is there...he is not going to rent me a truck until he gets back lunch. I told him that I would wait for him to finish eating...he told me that it's going to take 1.5 hours for him to eat! SMH I requested to have the woman who answered the phone to help me...he said "no". I canceled my order and will NEVER rent from them again. read more

Good spot for all your rental needs. Easy load of the truck, easy unload the truck, really good guys working there for a long time. Great parking and great pricing. read more

I'm a wedding and event caterer doing 30-40 large and small events a year. We have tons of rental companies at our disposal. And we have worked with lots of different one(often the wedding planner chooses and I have no choice) But American Rent Alll AKA Party Rentals Pro in Tarzana is my favorite, and is usually the least expensive, has great customer service and lower delivery fees and wci. than any where else!. The delivery fees can often seem high to the non professional- ... but I promise you... get a quote from somewhere else, anywhere else and you'll see how much better American Rent All is! We did a wedding in Long Beach - and American Rent All's delivery charge was less than the rental company that was IN LONG BEACH!!! Plus they were less expensive on every single item. It's not just big jobs, sometimes i just swing by and pick up 20 glasses and some silverware. They're always getting new items in too. They're great with installs and their delivery staff is on point, and very professional. Anyway, they have great selection, great at last minute jobs and changes(they'll hate that i let you know that!-LOL) and are very accommodating and super helpful. Ask for owners James or Susana 818-345-4102! read more

I calles this place 2 days before my party, prices were ok but delivery is pricey given thw fact I was less than a mile away from them. When my husband picked up the chairs and came home i realized they gave him the wrong chairs and once i calles them no questions asked she sent the right chairs with a driver and took the wrong ones back. Not the cleanest white chairs but overall it was easy and good. Will use them again for sure read more

Do NOT use this company! My mother rented approximately 40 to 50 white chairs for my father's memorial. She asked for the least expensive because it was an outdoor event. She did not expect anything fancy, but she did think the chairs would at least be clean. They were FILTHY. So on the day that we were grieving my father's passing, my brother and nephew had to hand wash every single chair before the mourners arrived -- a huge task on a day when we were all extremely sad. When my mother later called to complain to American Rent All, their callous attitude was, "We told you they were cheap." They NEVER told my mother the chairs would be filthy. And their customer service in response to us has been nothing short of cold-hearted and cruel. My mother is a new widow. She is in pain and they sent her filthy, dirty chairs and -- worse yet -- they don't care. Again, do NOT use this company! read more

I just want to say thank you Susana and your staff for your service. I called on March 7, 2017 for tables, chairs, chafing dishes, utensils, and table cloths and was able to receive service for March 10. Susana was so nice and emailed me a quote the same day. I agreed and proceeded with their service. The day of my event the staff came and set up everything. Very professional. All items were clean and well-maintained. I was very pleased. The same staff that delivered came and picked up that next morning. I will definitely be using this company for my next event read more

After my initial review, James reached out to me regarding my issue. Not sure if he is the owner or the manager but the fact that he took the time to read my review, reach out to me and resolve the issue is greatly appreciated. James addressed the issue with his staff member who didn't notify me of the delivery fee, addressed their company policy of informing customers of all charges and then offered to refund me the delivery fee amount. Thank you James...again, I really appreciate it :) read more

I rented a few items (tables, chairs, serving platters, trashcan, etc.) for a small party at our house in Feb. 2010 and had a pretty good experience. I went to the showroom and ordered on the spot. The ladies there were helpful and pick-up/returning the items was easy (we did the pick-up/drop-off ourselves so I can't speak for their delivery process). Since I had luck the first time, I just rented items again for a party we're having in 2 days but went through their website this time. I reserved the items I needed through their "contact" section and got an email back from Jacqueline within minutes! They were out of one of the tables I needed (30" round) but I'm sure I would have had better luck if I hadn't waited so long to reserve. Overall, great place to rent from and I'll rent from them again!! read more

1 star - they have dirty tables they roll them on the floor when they bring them to you and take them back. We rented once and it was the worst! Also the pictures on the yelp aren't from their supply chain it's just "examples". Rude truck staff enjoys double parking as they un-load in a active lane of traffic where "no stopping signs" are posted everywhere. We told him not too when they catered for us and he started clapping as if it was a joke. Go with another company these people don't even have their own trucks they rent it so you know they have to make money by over charging you. dirty tables rude truck staff illegal actions over priced read more

I had to rent some last minute staff for the party and this people are really awesome and very helpful ... The manager was very nice and the guys worked there help me load the truck ... Thank you so much ! read more

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This company seriously came through for my wedding! My wife and I rented plates, water glasses, wine glasses, and silverware from American Rent All and we were so impressed with their professional demeanor, quality, and affordable pricing. What made this experience so meaningful was what happened after our wedding. We were married on a Saturday and during the cleanup on Sunday, my wife said she thought they might be open. I took a break from counting forks call. James answered the phone and I explained that we had planned on returning all the rentals on Monday, but if we could return them right now it would really help us out. He told me that all the warehouse guys were already leaving for the day, but he would stay and wait for me! What James didn't know was that this freed my wife and up to go to Disneyland with our family much earlier on Monday. Also, when planning the wedding, I had to keep calling American Rent All for a number of different quotes as our needs changed. Each time I called, the staff were polite, professional, and prompt with their quotes. I recommend this company for any and all party rental needs! read more

I had the pleasure of working with Susana and her team for my daughter's wedding this weekend. They really listened to our needs and their suggestions were spot on. On the day of delivery they showed up on time with everything we ordered. The staff was great, setup everything where we wanted it and pick up was just as seamless. Their prices are very competitive but the quality of their products is top notch. I highly recommend American Rent All. read more

I rented some party equipments for last weekend. The ordering the items Were very easy. The prices are very affordable. Everything was delivered right on time and nothing was missing and or mistaken. They also came exactly on time and picked up everything. I didn't notice any dirty chairs or tables. Very happy and will rent from them again ! read more

All I can say is I'm super grateful to have found this professional party rental establishment so close to my home. The owner James is extremely patient, informative and helpful! He was able to guide me to find exactly what I needed for my event. Lexi is also incredible and went out of her way to show me the variety of linens they offer and guided me to select the perfect chairs. Their prices are also extremely fair. I look forward to using them again and again! read more

We used American Rent All for our wedding on September 1st. After having so many bad experiences with other rental companies and being priced gouged, it was a relief to find American Rent All and deal with such a professional team. Susana helped us design our venue decorations and made it an easy experience. Everything she designed on the computer was set up exactly how we wanted it. We loved the setup and our guests did as well. All the rental items were clean and in great condition. Her crew showed up on time and did an amazing job with the setup. They did not damage anything during setup or break down which was great. We had a power outage on the day of our wedding and Susana sent someone out to deliver generators within an hour on a holiday weekend too! We would recommend American Rent All to anyone that we come across. read more

I had a really horrrible experience with this place. I found out that this place is around the corner from my wedding site - "perfect!" I thought. It turned out to be a nightmare. I rented 2 fancy urns to hold coffee and tea for my guests. My two problems with them: (1) They are shady with their money: I had a friend pick up the urns for me and charge the $100 credit card hold on his credit card. The deposit was a "hold" for first time renters. I am used to places keeping a credit card on file in case something happens. Not only did they charge the card for the $100, but it took them a MONTH to clear it! It was such a nightmare. What was suppose to clear in 3 days was drawn out to 4 weeks. The worst part was that I was on my honeymoon overseas when this happened, so I had to make international calls to figure it out. They strung my friend and me along until the third week when they told us that their manager is the only person who can clear the charge, but she is out for an emergency. They could have told me this from the beginning, and really, for a business, having one person be in charge of something without a backup is just stupid. The charge was finally cleared a month later. Geez. (2) Their merchandise was defective, and they blamed me for it: The coffee urns are supposed to use a standard sterno burner to keep the liquids warm. One of the urns had a defect where the sterno I bought (the standard sized one you can get at any store) wouldn't fit. When I took it back and demanded a refund, they told me it was my fault and that I should have known to use a smaller steno. WTF. how the hell am I supposed to know that before my event, especially if the pick up is just the day before? Check your equipment people, and instruct your customers how to use your crap! I eventually got them to give me my money back, but I was insulted that they would blame the customer for their defect. Please do not use this business for your special events needs. When I think back to my wedding experience, this business is one of the only regrets I have, thank God! read more

I had a small event and wasn't sure exactly what I needed. James walked me through everything and it worked put great. The delivery of the items was prompt. They said between 10:00 am and noon and were there right at 10:00. The delivery guys were really nice and quick setting everything up Everything was clean and perfect. I will use them again. read more

I called budget rent a truck over 3 weeks ago for a moving truck for my move this weekend. I was told this is the company location to pick up the vehicle. I have confirmation for this truck and today they call me to cancel stating ups rented all the trucks and so sorry. Total bs. They have my deposit tied up and now I'm out a one way truck. Never do business with this company or budget trucks again! read more

Great people! Delivery, set up all great! We had a dance floor and prices are very very fair! Thanks! Definitely recommend and we will use them again! read more

Delivery is expensive. If you call or email and get Susan, hang up or don't respond. You won't get good service. You won't get help. She won't even respond if you email her. But...If you get Lexi, you might not get your order correct, she's not knowledgeable and you'll end up paying a lot more as a result of her mistakes, but at least you will get kind of decent service. At least, I got what I needed, but I will be looking elsewhere for our party rentals in the future. In this day and age... when are owners going to realize service, is EVERYTHING! read more

It was an AMAZING experience working with American Rent All. Their entire staff was knowledgeable and professional and they were true partners and collaborators in putting my event together. They were creative and flexible and they were able to accommodate the changes we needed to create the ultimate high-end experience lounge for a Pre-Grammy event. Their products are high-end and very clean the staff on site was professional and all in their uniforms. I am looking forward to many more opportunities to work with them in the future. Furthermore, the staff is honest and accommodating and they will work with your budget and vision and find a happy marriage between the two. read more

I am not sure how they rank with their party rental business, but the Budget Truck Rental business the owner operates from here sucks! He basically said that he only has the truck business since he used it for his main business - party supply rentals. No customer service, tries to move you thru quickly as if you are bothering him, and does not give you any options. The walk around to inspect the vehicle is a joke with this guy. If you try to make a complaint about something, he makes sure that you know you are bothering him. DO NOT USE BUDGET TRUCK RENTAL FROM THIS COMPANY. read more

I used American Rent All for chairs, tables, linens, dishes, silverware and wine glasses for a Passover Celebration in my home. There were 22 people attending. I dealt with Sonia. She is very nice and was extremely helpful picking the items that we needed. She e-mailed the invoice to me, I paid with a credit card and the rental items were delivered and picked up from my home in a timely fashion. I would definitely use American Rent All again for any party event I have in the future. read more

I was so impressed with renting from these people. I had arranged a rental from another company, and they last minute dropped my reservation. American Rent All came to the rescue and were very accommodating. They were punctual with the delivery, and everything was precisely what I had rented. They were extremely flexible with the pickup after I had to make several scheduling changes. I will definitely be using them again for future events. Thank you thank you!! read more

Ugliest and dirtiest chairs I've seen in my life! NEVER rent from this place! I never write bad reviews because we all make mistakes but this time I do because the service I received was embarrassing! I called and spoke with Suzanna and asked for 50 chairs. She never told me about the quality of the chairs. When they delivered them, they were so old, rusty, bad, ugly, dirty and nasty that even the guys who delivered them were ashamed of them and apologized. They called their manager (I don't remember his name but he was very nice and tried to help) and he apologized and said they never even rent these chairs and didn't know why they were delivered to us and said they would bring other chairs. Then they called and said they would bring back the same but with covers. In the end, we used them, they looked strange with the covers (the covers were not suitable for the type of chairs) but we had no choice. Then when 2 other guys came to pick them up they were even apologetic and said they didn't know why we were given those chairs to begin with. So I called Suzanna and asked her why we were given these chairs and asked for a refund and she said she would refund 50%. I asked 50% of the total and she said yes. Almost 10 days later when I finally received the refund, it was only 50% of the chair cost (my total was $130 of which $65 was for delivery). I called to talk with Suzanna but was told she was with a client, I asked her to call me back but she never did. I didn't write a review until I spoke with her and she rudely said no she never told me she would refund 50% of the total and hung up on me. Very disrespectful! read more

I have been using them for 10 years and have received excellent service each and every time. They deliver and pick up on time, always exactly the right color, number of items, etc and have never had an issue with a defective item. Have mostly done tables, chairs, serving dishes and heaters - but one time they supplied everything including a floor to turn one of my rooms into a 70s disco with smoke machine, strobe lights, and lighting. May not be the cheapest place around but for this kind of service you absolutely get what you pay for. read more

We worked with American Rent-All for a client event we did in Hollywood and I was very happy with the great service and flexibility provided by them. Not only were the office managers very flexible and understanding, but their on-site, set-up crew was too. We were able to achieve the perfect look for our event and it couldn't have been done without us working as partners to pull this off. read more

American Rent All. We have been using American Rent All for over 10 years now for all our events. We have had our items delivered as well as we picked up on occasion over the years. Everyone there is so helpful and so courteous! They are always on time when delivering and very professional. When picking up, everything is already ready for us. I would not think of using anyone else!! read more

I have not done party rentals for a very long time and I cannot say enough positive comments about this great company! Alexis was extremely helpful with picking out linens and tables for my daughter's bridal shower and Frio was a very professional and friendly driver, delivery man. Everything was perfect, on time, and beyond my expectations. Thank you! I highly recommend this service. read more

Delivery of 5 tables/ 20 chairs for my husband's memorial service was 45 minutes late, and there was a mad dash to clean off the chairs, many of which had embedded dirt that would not wipe off -- one chair had ripped seat -- a few of the tables had ragged tape on the legs, one tablecloth with embedded stain -- do yourself a favor and go elsewhere. read more

Picked up 20 chairs for a party. When I got home and opened them up they were filthy and crusted with food. My husband had to hose them off and scrub them clean. We have called several times to speak with the owner and no one with any authority has given us any satisfaction. The help keeps saying the owner will call us back. We have left several messages and have not heard back in 2 days. This is no way to do business and I would not recommend them. read more

I have used American Rent All for over 20 years (as had my mother and my sister-in-law). I just went on line to check if I could order the linens that I need to rent on line. This is for a small party, but we have all used them for all size parties. I was shocked to see negative comments. We have all had positive experiences with them or would not continue to use them. We have never had any defective items, dirty items or any problems at all. They have worked with us to make sure that the delivery time was convenient for us...as well as picking up everything after wards. I'm just ordering linens at the last minute and there is no question in my mind that I won't have any problems. read more

Terrible customer service. Bad attitude. Table cloths have dry cleaning marks. We were given different shades of the same color, as some were older than others and had faded. Office girl raised her voice when I complained, talked over me, and got aggressive with an attitude. Won't be back. Amazed they are still in business. Not sure how they are still in business after having a poor product and terrible customer service. read more

It was great working with American Rent All because from the very beginning they were welcoming and honest with their information. They collaborated with us to create a beautiful lounge for a Pre-Grammy event. They were flexible, knowledgeable and understanding even when we were making changes the day before the event. Most importantly everyone at American Rent All helped, including their event staff that came to step up and tear down. Their rentals were great and they had everything we were looking for and if they didn't then they would give us resources on where to find it. I look forward to working and using their resources again in the LA area. read more

I made a reservation weeks in advance for a Budget truck. The guy, Frank is his name, calls me all chipper to let me know he has "no trucks ", literally the day before I need it. He said he'd call me back to check other places (never did). I had to hound him for an answer. His solution for leaving me high and dry? "Well, I'll just cancel your order and not charge your card". NO SH!T?!?!?! That's doing me a favor? Now I have to find a truck the day of. Thanks a lot, fuck!ng a$$hole. read more

I rented some items for my wedding. The sales person Susanna was very helpful and professional, she was great to work with. The delivery crew was on time, and the rentals looked fantastic. I would recommend this company to everyone! read more