I don't typically write reviews, but this place has been fantastic to work with. If you need to…read morerent something, I highly recommend them!!!

These people are the absolute worst in the area. The owner is a complete jerk. My fiancé called to…read moremake the last payment a month before our wedding and the owner told her that no payments had been posted. She responded as anyone would (without yelling or using foul language) and the owner refused to accept her payment and told us they will not rent to us...after we had already paid them! My sister also rented from them and had a similar problem (as another reviewer) with the dance floor being completely unusable. Throughout the entire process, the owner and all the staff were rude, unfriendly, and unprofessional. I just got off the phone with them, as they refuse to talk to my fiancé now, and the owner said she's posted a refund to our debit card but the transaction hasn't showed up and this is day 3. When asked how long it usually takes she responded: "I don't know, I'm not a credit person." in a very rude, cold tone. I'm afraid I may have to report them to the BBB and get in touch with an attorney in order to get our money back. The whole experience has been utterly terrible. We were initially quoted a price for tent + table + chairs + dance floor. They itemized the costs. When we removed the table and chairs, the price did not lower accordingly. The difference was a few hundred dollars higher than it should have been. It appears as if they set the cost at whatever they feel like at the time. If you want your wedding and/or party to be a disaster, these are your guys. Otherwise, save your bride the stress and look elsewhere :) Update 6-6-11: They short-changed us on the refund. BBB complaint was registered in hopes of receiving the rest of the refund. Update 8-8-11: BBB closed the complaint unresolved: "Customer not satisfied with business response; BBB did not find business made good faith effort to resolve complaint". The complaint was to receive the rest of our refund to which the owner went on a 450 word rant about how good her business is, how many weddings they have a week, what liars we are, and how terrible we were as customers. Conclusion: This business has treated us like the trash. The owner is incredibly rude and our very simple problem of a refund was not resolved (they were willing to take a BBB hit rather than issue a full refund?? Talk about a hard-headed morons!). A business that dropped us days before the wedding and wouldn't even issue a full refund...I can't imagine why anybody would want to do business with these scammers.

We had the unfortunate experience of using these people for a non profit fundraiser. The kids they…read morehad putting our (2) tents together were higher than a kite. And then when they finished, I took these photos to show the ownership the straps weren't even connected, and most of them were broken at that. To no surprise, one of the tents collapsed the day before our event during storms. They did not have parts or a replacement tent. Still charged is for both tents, and blamed us for the storm bringing the one down. Will go out of my way to keep people from dealing with these people. No way these reviews are real. Happy to provide photo evidence upon request.

We recently used Elite Events for the 5th time in the span of one year. The number one thing I…read moreappreciate is their reliability. We never have to worry about them dropping the ball. They also have become our one stop shop for our events, in that they not only offer inflatables, but they offer chairs and tables, face painting, etc. We no longer have to work with multiple companies. Lastly, their staff is easy to work with and are accommodating. From the office staff (Kyle and Jade) to their lead guy on the field (John) to the many workers, face painters, set up crew, workers staffing the inflatables and other products, they excel in customer service. Thank you Elite so very much for making our events successful!

Called to get information on a specific item. The woman that answered the phone was incredibly…read morerude and hung up on me. Needless to say, I will be gone with a different rental company.

Wow with all the COVID issues going on, things have had to change for everyone. I understand that…read morecompanies are struggling as well but this is ridiculous and the response is absolutely disgusting from a business owner!