Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

Horrible company, was offered a free quote just for them to come out and charge $200, tell me they…read morecouldn't fix the issue and leave. Called another plumber and it was fixed in 2 minutes. Save your money!

I called due to flooding in my basement that appeared to be a blocked floor drain. The Mr. Rooter…read moretech agreed and called another tech with a camera. When drain was scoped broken pipe and trench rot found. They scoped cleanout outside house to city line and found 2 areas of pipe broken from roots and 2 broken w/o roots and areas of trench rot. Estimate for new inside (blocked by wall) and outside clean-out (not 2 way), and new pipe blown to city line was $29,800. I wrote check for 1/2 and financed 1/2. Next day I was presented bills for $4300 for inside work and $7200 for outside work. When I spoke to supervisor he put in new financing for entire $29K even though $15K check cleared my account. Work was completed inside and trench was dug. Even though rain was coming in I had to use my own tarps to cover trench with help from inside tech. The pipe was blown next day and inside work completed. I was given bill for $4300 for inside work and had to pay on credit card. The other $7k was going to be put for financing again. Still not sure if money paid was correct. They did not apply military discount when asked and was only going to put it on one invoice instead of the 3 they had for this job. However, they finally did. Trench was filled in poorly-about 5 inches not filled in from pipe to house and large mound of dirt left with my edging stones stacked neatly to side. The pipe sticks up about 9 inches from ground once I level out dirt myself and is in middle of flower bed not near house so it looks terrible. A hole was put in the wall on inside house which left of cleanout usable. I requested documentation for inside and outside. I have insurance policy for inside and outside. The invoice for trench and sewer pipe do not include any reason why work was needed so cant file for reimbursement of $7k. Requests for pictures or updated invoice ignored and calls not being returned. I wonder if work was necessary and feel cheated out of $26,000.

burst pipe The burst pipe was replaced. They came quick, I found out later without a permit. They…read moreleft a mess inside, said they'd send some to clean up as it was well into the night when they finished. Never did. Smashed the grass between street and side walk. Left us with no sidewalk and a mess off roots, gravel, and mud. I had to fight with phone calls between them and the city to finally get somebody to come back and fix the problem they replaced the pavers but didn't touch the grass or clean up their mess from last time or this time. Poor quality overpriced

Keep your appointments!! Twice canceled at 9pm by them. What's more annoying is the automated call…read morethat they'd be there.

Justin, Matthew and the team were freaking AMAZING! Great group of folks who are fair and make…read moreevery effort to keep the customer in the loop about the things they are doing! I needed the cast iron piping replaced in my new to me home! They provided a quote and started when they said and worked many hours to get it completed on time. We had a "bump in the road" with the sewer line. They explained the issue, quoted me a fair, actually, more than fair price, and proceeded to replace the line! In all of this process, they could have come back and said the cost is going to be more; THEY DID NOT! They were true to their word. I HIGHLY recommend this family-owned company. They have excellent work ethic, and more importantly, they are of good character! My new family for sure!

Justin has restored my faith in humanity today. He is knowledgeable, honest, professional, and…read morefriendly. He showed me what was causing the problem and quickly fixed it. Great communication and punctuality! It shows he takes pride in helping people. Definitely calling Getz for any future plumbing issues. Thank you!

Worst business experience in my life. To fix a simple blockage requiring the use of a snake, over…read morethe course of 9 days, they were no shows on 4 visits, with no phone calls to inform me no one would be coming. The one visit a plumber showed up with a snake, it was old, rusted out and didn't work. Thats the last I saw or heard from him. Now, after the last no show today, I was advised to make another appointment or call a plumber and Bassett would pay for the visit. So, I wasted 3 vacation days waiting at home for a plumber and now I'll have to take another day off with the new plumber. I strongly advise anyone considering to hire this company for any plumbing service to avoid them at all costs. Zero stars was not offered as an option.

we were contract customers, when we needed them to come out. we couldn't reached them by the…read moretelephone numbers we had and by the ones left on a business card, their service person.

BEST PLUMBER EVER!!…read more We recently bought a new home, which was a plumbing nightmare, and got a few quotes from typical plumbing companies like Roto Rooter (which I'll never go to again) but were recommended to Zins by our realtor. After speaking to Zins on the phone a few times with extremely nice receptionists we were able to schedule our appointment very easily and they listened to all of our plumbing concerns. Our plumber showed up early on our scheduled day and quickly knew what was going on with our home - which was a first for us! He provided us with a quote and did all of the work the same day. We had A LOT of work done and the price came in at less than half of what we were expecting. As long as you accept their quotes you don't even have to pay for them to do the estimate which is extremely rare with plumbing companies. We will only ever use Zins plumbing going forward and cannot recommend it enough. Zins, thank you for making us even more excited to move into our dream home this month. You completely put our minds at ease when it came to our plumbing issues and we're so happy we called you.

We had a bad clog in our downspouts due to a honeysuckle root that grew to the size of the tube…read more Zins is reliable, trustworthy, and has access to big machinery outdoors to help with larger jobs.

Had them out to remove a water softener and some basic pipe alterations. They did a great job!…read more Highly recommend.

Technician Tate was very courteous, professional and friendly! He went the extra mile to provide…read moregood service!

Before writing this review, I looked through some of the other reviews. I know not everybody…read moreagrees, but I was very pleased with the quality of service that I received. I was recently told by another company (family run) that I could either spend roughly $7,000 to fix one issue or about $14,000 to fix everything. WHAT?! They were very nice and polite, but I also learned they are commission based. I desperately needed a second opinion. Ed came out and said that the new system I had only purchased not even 2 years ago would continue to work for quite some time. I just need to keep things maintained; now that I can do. Thank you, Ed, for being so transparent and honest. And I also want to thank the staff for getting someone out to me the same day.

Pay Full Price, Get a Partial Fix -- Repeat as Needed…read more This company managed to turn a straightforward plumbing leak into an expensive lesson in what happens when accountability is optional. We initially called them for a leak and were charged $769.39 just to assess the issue, followed by $7,098 for new pipes. Shortly after this "repair," the leak returned. When we called them back, they charged another $899, only to then tell us the problem was allegedly where our pipes connect to the county's system--work they are not licensed to perform. The county came out three separate times and confirmed the issue was not on their end. We then hired a second contractor, who immediately identified the real problem: the original job was simply not completed. He also stated--without hesitation--that he would be shocked if this company refunded even a dollar. When we asked why they would bid on a job they were not licensed to fully complete, their answer was astonishingly casual: they "didn't think it would be an issue." According to them, they fulfilled the contract because they "fixed the leak they could see." That explanation alone should alarm any potential customer. I later spoke with a supervisor who repeatedly deflected responsibility by asking, "How were we supposed to anticipate what we couldn't see?" That is not a defense--it is an admission. As a consumer, I do not hire a professional to fix only the visible portion of a problem. I hire them to fix the problem. No solutions were offered. No accountability was taken. Only excuses and a clear attempt to redefine failure as acceptable performance. Be warned: this company appears to complete just enough of a job to justify billing, then treats the remaining work as a series of costly "separate issues." You will be left paying thousands while being told no one is at fault. This was an expensive lesson learned the hard way. Save yourself the frustration, the time, and the money. Find literally anyone else.