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    American Rooter Sewer And Drain

    1.0 (2 reviews)
    Open Open 24 hours

    Services - American Rooter Sewer And Drain

    Bathtub installation

    Bathtub repair

    Drain installation

    26 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Hydro-jetting

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Recommended Reviews - American Rooter Sewer And Drain

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    6 years ago

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    6 years ago

    Didn't give off the Mario vibe. I asked one of the workers to scream "Itsa me, Mario" and he told me to get lost. Nothing like the game.

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    Mr. Rooter Plumbing of Greater Cincinnati

    Mr. Rooter Plumbing of Greater Cincinnati

    1.0
    (3 reviews)

    Horrible company, was offered a free quote just for them to come out and charge $200, tell me they…read morecouldn't fix the issue and leave. Called another plumber and it was fixed in 2 minutes. Save your money!

    I called due to flooding in my basement that appeared to be a blocked floor drain. The Mr. Rooter…read moretech agreed and called another tech with a camera. When drain was scoped broken pipe and trench rot found. They scoped cleanout outside house to city line and found 2 areas of pipe broken from roots and 2 broken w/o roots and areas of trench rot. Estimate for new inside (blocked by wall) and outside clean-out (not 2 way), and new pipe blown to city line was $29,800. I wrote check for 1/2 and financed 1/2. Next day I was presented bills for $4300 for inside work and $7200 for outside work. When I spoke to supervisor he put in new financing for entire $29K even though $15K check cleared my account. Work was completed inside and trench was dug. Even though rain was coming in I had to use my own tarps to cover trench with help from inside tech. The pipe was blown next day and inside work completed. I was given bill for $4300 for inside work and had to pay on credit card. The other $7k was going to be put for financing again. Still not sure if money paid was correct. They did not apply military discount when asked and was only going to put it on one invoice instead of the 3 they had for this job. However, they finally did. Trench was filled in poorly-about 5 inches not filled in from pipe to house and large mound of dirt left with my edging stones stacked neatly to side. The pipe sticks up about 9 inches from ground once I level out dirt myself and is in middle of flower bed not near house so it looks terrible. A hole was put in the wall on inside house which left of cleanout usable. I requested documentation for inside and outside. I have insurance policy for inside and outside. The invoice for trench and sewer pipe do not include any reason why work was needed so cant file for reimbursement of $7k. Requests for pictures or updated invoice ignored and calls not being returned. I wonder if work was necessary and feel cheated out of $26,000.

    1-Tom-Plumber

    1-Tom-Plumber

    3.8
    (34 reviews)

    Before writing this review, I looked through some of the other reviews. I know not everybody…read moreagrees, but I was very pleased with the quality of service that I received. I was recently told by another company (family run) that I could either spend roughly $7,000 to fix one issue or about $14,000 to fix everything. WHAT?! They were very nice and polite, but I also learned they are commission based. I desperately needed a second opinion. Ed came out and said that the new system I had only purchased not even 2 years ago would continue to work for quite some time. I just need to keep things maintained; now that I can do. Thank you, Ed, for being so transparent and honest. And I also want to thank the staff for getting someone out to me the same day.

    Pay Full Price, Get a Partial Fix -- Repeat as Needed…read more This company managed to turn a straightforward plumbing leak into an expensive lesson in what happens when accountability is optional. We initially called them for a leak and were charged $769.39 just to assess the issue, followed by $7,098 for new pipes. Shortly after this "repair," the leak returned. When we called them back, they charged another $899, only to then tell us the problem was allegedly where our pipes connect to the county's system--work they are not licensed to perform. The county came out three separate times and confirmed the issue was not on their end. We then hired a second contractor, who immediately identified the real problem: the original job was simply not completed. He also stated--without hesitation--that he would be shocked if this company refunded even a dollar. When we asked why they would bid on a job they were not licensed to fully complete, their answer was astonishingly casual: they "didn't think it would be an issue." According to them, they fulfilled the contract because they "fixed the leak they could see." That explanation alone should alarm any potential customer. I later spoke with a supervisor who repeatedly deflected responsibility by asking, "How were we supposed to anticipate what we couldn't see?" That is not a defense--it is an admission. As a consumer, I do not hire a professional to fix only the visible portion of a problem. I hire them to fix the problem. No solutions were offered. No accountability was taken. Only excuses and a clear attempt to redefine failure as acceptable performance. Be warned: this company appears to complete just enough of a job to justify billing, then treats the remaining work as a series of costly "separate issues." You will be left paying thousands while being told no one is at fault. This was an expensive lesson learned the hard way. Save yourself the frustration, the time, and the money. Find literally anyone else.

    American Rooter Sewer And Drain - plumbing - Updated June 2026

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