Been using them for 17 years! Love them! Alice or Donna do my taxes and both ladies do an excellent…read morejob but I would trust anyone in that office! And they offer AUDIT PROTECTION!!

Monica and her staff work extremely hard in keeping up with the ever changing aspects of Medicare…read moreand Part D, insuring all of my special needs are addressed.

I am a client and I am very dissatisfied with Monica her staff has always been great. she does not…read morelead by example never in the office parks at front door and I am disabled having to park a longer distance away so if and when she is at the office she takes front door parking! she comes off as fake acts like she cares but I have seen first hand what a fake she is. she has viloated my hippa right and shared my information. Non trust worthy woman and very rude to her employees and fake as can be the most self centered person I have ever meet in my life.. I am changing my insurance and I suggest you look deeper into what you have with this fake agent. it's said she is even on city council now in Sherwood let's see how she wastes tax payers dollars.

Sheree McMillan is my agent and she is excellent! She has been the easiest and best agent I've ever…read moredealt with.

If I could give a negative rating I would. I would be careful with this insurance agency when…read moredealing with Cynthia Rickett. By them being slow and non responsive, they may end up getting you as their client sued. My son was hit by their client on 7/11. I called the next day after speaking to their client. Cynthia at first seemed to want to help. She took all the information and said she had to talk to her client. I called again on 13th because no one had reached out to us. My son's car is not drivable. Cynthia informed me that she submitted the claim that morning and some one should call within the next few days. We waited and nothing. I called her client again this morning July 20th, letting him know we had not heard anything and it is now going on 2 weeks. This should be an straight case. Their client admitted fault to running into the back of my son's car. The traffic officer gave their client the ticket and their client's statement from that date states he was at fault. Still this agency drags their feet. So my review is just a warning to those clients that end up in an accident, they may end up getting you sued because of their failure to act in a timely manner. I talked to Cynthia again today and she had lots of lies, raised her voice and eventually hung up in my face when I called her out on her lies. So Monday I will have no choice but to reach out to our lawyer because this is getting ridiculous. My son's car is still at the impound lot, no rental car, no analysis of his car. And she expects us to be ok with this. I am not. So think about this before you select this agency. In my opinion they may end up getting you sued due to them being slow and unprofessional. At least that is how I feel about Cynthia Rickett.

Ms. Kim is the most caring therapist I've ever seen. EMDR therapy has completely changed my life…read moreand healed some deep deep wounds from childhood. It also helped me process the traumatic death of my Momma due to COVID. I used to relive the days of my mom's sickness and each event leading up to her death but through EMDR, Ms. Kim has helped me process all of that information and appropriately store it in my brain. Some people might be confused about what EMDR is and think it is some kind of hypnotism. It is far from that. It uses touch or sound to mimic the REM cycle that our brain has during sleep. Mimicing this REM cycle allows our brains to process and retrain our thoughts in a healthy/appropriate way and stores the new information in the place of the previous unhealthy thoughts. If you google EMDR you would see that studies have been done and show that there are physical changes in the brain after EMDR. These changes have been detectable by brain scan imaging! If you find yourself stuck for whatever reason...even if you don't know the reason. If you have experienced trauma or PTSD, please contact Ms. Kim and let her help you through it. There is hope and light on the other side of it!