Flash Print has often surprised and delighted me-- going above and beyond my expectations and even…read moremy hopes. A few months ago, for example, I brought in a foam core poster board to ask IF they could cut some small amount off each side...the only shop that had told me they could definitely do the job was quite some distance away. The Flash Print tech on duty kindly said she believed she could do the work, since the poster was not too thick/dense-- and she did! Which saved me *hours* of traveling that day. Another time, I brought in a page or two to be copied-- and was not charged, even though another kindly staff person did all the work-- not me. And once, FlashPrint was the only copy center open when I needed some copies made. ...Also, each time I've gone in (even when Halloween was not in sight), there's been a bowl of bite-sized treats for customers to take one free: a sweet treat for completing some bothersome task, so I've felt happily *rewarded* for being productive, too, on leaving their shop...in fact, my tummy always leaps for joy, in anticipation, as I've headed down the stairs and seen the bowl of treats awaiting me. So Thanks again for EVERYTHING, Flash Print!

They're awesome. Super high quality responsive affordable. Did a great job with our movie posters…read more They do all the posters for the Somerville Theater. Super recommended. Thank you!!!

The job I had was simple but time sensitive so I followed up to make sure it was being handled…read more Apparently that set Karen off, where upon she suggested I was mentally challenged and compulsive. The product services may be good here, but Karen is rude and blatantly offensive.

I have used Wales for several projects, and each time they have been so helpful and accommodating…read more They take pride in their work and the quality is always excellent, and they are capable of turning projects around quickly and on time. I always take my work there because I feel confident that it's in good hands and the outcome will be exactly what I need. Their prices are great as well, you really can't find better service and quality. They are pros all around. A fantastic place!

It was a bad experience, really. I have a little, thin…read morepocket book that I use to read the chords and play the guitar and it was falling apart. So I had the brilliant idea of getting something done to it before totally disentegrating. Had to convince the men working there that he could make some punching holes and put on a spiral or something on it. He was in a bad mood and said he could not do it. I asked gently for the second time what I needed and felt like an idiont having to bed him to do it. He practically snatched the book from my hands and made the holes and put on the spiral. After all, he threw the thing on the counter and said: four dollars. I was so shocked that could not say a word, had to take the original staple out of the book all by myself using my hands. I felt completely stupid. I wished I had gone somewhere else. Maybe he was just having a bad day.

New lady working the counter, Catherine, is friendly and very efficient…read more Thank you.

Good design work but total hack install. Worst install I…read morehave ever seen. My problem was I paid up front.

We have been going to Sofistech for a few years now for business cards, banners, and stickers. They…read moreare great work meeting or deadlines. Especially when we take on a tattoo convention that is totally last minute. The customer service is impeccable and the quality of the items is exactly what we look for when getting things printed. Clean and problem free. Amazing place! Thank you guys at Sofistech!!!

I've been an Allegra customer for many years and have always gotten professional, prompt, cheerful…read moreservice. It's such a relief to know that when I send in a job, it will always come back done right the first time. The only downside is that Allegra is closed on the weekends, so on occasion I've had to use one of their competitors, which has always reminded me why I prefer Allegra's knowledgeable staff and great customer service!

I had the worst experience at this location on a recent visit and consultation for printing…read moreservices. I was a previous customer, when I went into reorder business cards I decided that I would to choose new ones and possibly design a logo for my business. The gentleman behind the counter was less than helpful and his main concern was what type of vehicle I was driving, which was located outside the front door. I inquired about my desire to make up new cards and asked for some help and he gave me a binder with samples of business cards but offered no further help. I inquired about further creative help in designing new business cards and a logo, so asked who could help me and he said they had someone on staff named Kathy and he would give me her my number. It took two days for me to receive a call back from Kathy, she expressed to me how busy she was, too busy to call a customer back? Well anyhow, I set up a time to meet. I showed up on time and met with her after a short wait. After stating my intentions and giving Kathy a little input on how my initial greeting at Allegra went I still wanted to do business with her shop. I intially communicated with Kathy on what we talked about. When following up with a call, again Kathy stated how busy she has been. When I expressed my feelings on my experience on this small project with her up to the present time with a little dismay, thats when Kathy let me have it. She stated that she felt because I mentioned that I thought maybe another shop would do my design work for free in order to get the printing work that I had no intentions for paying for her time and effort until this point. I felt her talking down to me was so unprofessional. I guess my project was not to her liking. I would not recommend anybody I know to use this shop based on my experience with Allegra in Waltham. Someone answer me this..How do you treat walk in customers like this when we have the ease of the internet these days?

When my old printer moved locations out of the city I decided to try Emerson's print copy center…read more For TWICE the price I used to pay I got my guides for my tour. They are UNSTAPLED, and not even in ANY discernable order. (The pages are numbered). I was handed a loose stack of papers on a rainy day and had to ASK for a bag. I was concerned about that and had not even noticed that they were unstapled. I have emailed them twice and they are completely unconcerned that this is expensive and ridiculously unprofessional...this discovery that they are not even in order is beyond. DO NOT RECOMMEND.

They get your copy needs done, and they give you their paper boxes if you're moving. They print one…read moremean business card.

I have used BFS for 2 1/2 years now for both academic and professional purposes. Their service,…read moreprinting, and pricing is unparalleled in the Boston area. Whether it is standard size plots, presentation booklets or oversized spreads, they have always been completed with the utmost quality and always on time. The front desk service always keeps me updated with job progress and are extremely friendly, working closely to ensure that my requirements are met. When file issues or mistakes do inevitably happen, they are quick to inform me. They work with me and take time out of their busy schedule to make sure I have exactly what I want. Ultimately, I have left BFS happy and with the plots I need 100% of the time. I highly recommend BFS to anyone who needs printing done. Don't pay for subpar service at premium prices at Staples and Fed Ex Express. BFS does the job right at reasonable prices. Tip: Take the T to South Station. Parking is sparse and BTD officers are relentless. Thank you for you continued quality service!

The fellows behind the counter were unprofessional and discourteous. There was a mistake on a…read moresimple print job, which they did not catch until I pointed it out when I came to pick up my item. I re-formatted it to better fit the size I needed, at their request, then returned to pick it up the next business day only to discover a small coffee (?) drip stain on the corner of the paper. Rather than reprint, they decided to cut off that part of the paper without asking me, which threw off the proportions I requested. They *did* reprint it on the spot with extra copies for me, which was thoughtful, however one said, "This is a lot of godd*amn work for one print." Yes, it was a lot of work because it wasn't done correctly the first or second time and there was no attention to detail on a very simple job. I will never bring my company's business here again; if I can't trust their attention on something that simple, I can't fathom putting a more expensive or complicated job in their hands. They were able to print it quickly and on the spot, but that's about the only positive takeaway I have from this experience. Yes, everybody has a bad day, but you should never swear in front of a customer and especially not when the work being done is subpar.

If you're an MIT student, there is no better printing service than MIT Copytech. Since my lab is…read morecloser to the Kinko's in Tech Square, I went to Kinko's first to get a quote for a print job. They quoted me $50 for a very small job, and the proof they showed me was poor quality; if I wanted to use their higher-quality printers, I wouldn't be able to pick up my prints until a few days later. Since I needed the prints right away, I decided to go to Copytech instead and am so glad that I did. They were able to complete my job within a few hours with 100% better print quality than what I was shown at Kinko's. The entire job ended up costing only $19 too, almost 1/3 of what Kinko's quoted me! Needless to say, I will definitely go to Copytech next time I have anything to print.

Large-format printing services are awful. In my case they ran out of glossy paper and left me some…read morevoicemail instead of 1) sending an email or 2) printing my poster on matte paper. Just try to use some other services operated by private companies, not on-campus services.