Staff are very friendly and laid back. Excellent communication and quick responses to emails and…read morevoicemails. Purchased my first motorcycle from here. Process was explained and all of my options were clearly presented to me. No pressure at all during the entire process. Haven't used the service side yet. Definitely would recommend Yamaha of Camp Hill.

I've gone to YCH for years and if there's a better shop, anywhere, I haven't found it. The…read morewhile-you-wait service is outstanding. It's handy to get your bike inspected, tires changed, oil changes - simple stuff. Every time I get a bike inspected, Bryan, JR or Earl talks to me for just a moment afterward to tell me about the condition of my bike and I really appreciate this. Nick and Eli are exceptionally friendly and helpful in getting riders in and out of service and, over the years, have gotten to know me by name. I appreciate Duane, the owner, sending out an email questionnaire after any service visit or sometimes he'll just be out talking to customers. Be careful while you wait for your bike to get finished because the showroom is full of new and used motorcycles and I'm always tempted to purchase something else. If you don't want to be teased by all the bikes on the showroom floor, there's a comfortable waiting area with magazines and beverages. Thank you for being a great resource for the riding community and for outstanding service !!

Hey Yelp, what's a "freebie for writing this article?"…read more Believe them when they tell you their tire prices are internet competitive. Motorcycle Superstore and Revzilla's prices didn't come close to these guys. The best part? Humans that care about their customers and their customers' bikes. Great service, and great customer service.

Fantastic customer service! Helped me out so much. Love them!read more

Wow, some interesting reviews here. Years ago, I was looking for a replacement tire for my…read moreConcours and stopped in only to have them recommend an "off road" tire. I was shocked. Fast forward a couple years, a buddy purchased a Versys. He wanted an extended shift lever for it and literally had it handed to him to install since the guy who sold him the bike couldn't put it on and the "service department" wasn't open on Saturday. Visited a couple weeks ago, wandered in to look at the new KLRs - there were three of them on the floor. I saw two men working but nobody said hello or asked if I needed help. Weird.

Koups cycle shop is an excellent organization I've had many successful dealings with them and they…read morehave an outstanding every time!

George was the perfect to buy my Harley from, he is patient and answered a million question. When…read moremy insurance carrier was being difficult he was helpful with them.

They sold me a lemon then charged me a extra 3000 dollars to have it replaced. I shouldn't have to…read moretake my bike back 5 times in the first year for factory defects. They also have no knowledge on how the bikes work and all there advice goes against the owners manual. Just to add Tracy is rude and disrespectful. When I was trieng to get a resolution for my bike that obviously isn't working right she said I don't know what you want from use. I told her a bike that I don't have to bring in every 2 months for repairs.

I want to give a huge shout out to James and Ryan today. My girlfriend, Jesse, had a bad experience…read moreat Karn's performance and was supposed to test ride a bike there and they stood her up. We thought we were going to have a bad day until we went to Warhorse Camphill. Even though they had an hour left until they closed, James and Ryan went out of there way to allow Jesse to test ride a Triumph Speed Twin 900 and she had a blast and loved the bike so much! James and Ryan didn't have to do what they did today but they went above and beyond to show Jesse what true customer service is all about. These guys made our day and deserve recognition for being so nice and accommodating. Thanks again, guys! You rock!

Not sure what the deal is with this place. This is twice in a little under 2 years I've tried to…read morepurchase a bike from here and got the runaround.. the first time it was bad listings, incorrect pictures, incorrect info and they were very pushy about selling me something I didn't want.. almost like they weren't hearing me. Let's fast forward a year later and it's the same BS. Soon as I ask for a OTD price they ghost me but their AI assistant keeps begging me to waste my time driving over 3 hours round trip for a number they could produce in 5 minutes. I'll go find a bike somewhere else.. total clown show. They fear people who come in that did their research and won't be hosed by their predatory tactics/fees.

I'd like to recognize a couple/few people here for their outstanding customer service and patience…read more I called Saturday and wanted to get my bike inspected as I'd put it off for personal family/health reasons. Henry was VERY accommodating and let me know that they could fit me in that day ASAP and that while I wait, I could enjoy the birthday bash - great surprise as I thought it was the following weekend. Moving forward, I didn't have a 'printed' copy of my insurance card and Russell was kind enough to let me send to his email & print it for me as well as keeping me informed for the 5 hours I was there. Which brings me to Mike Wolf, the tech who worked on my bike endlessly to get it right so it passed inspection with the help of Brandon/Service Mgr. allowing the extra time/labor to get those ridiculous brakes passed. I also had MAJOR moral support from the new fella, Jeff ! I would not have made it through those 5 hours without ANY of them! KUDOS and thank you from the bottom of my heart!!

I came here with my Pa Hot Wings group Sherman's creek inn has a special for 12 wings for $7.95,…read morewings were good as always.

Terrible experience here. I got a state inspection and some body work done. We just moved from out…read moreof town and when I called I asked questions about what the inspection would be/cost; the receptionist gave me all kinds of attitude and made me feel stupid. They let me use a loaner which was nice, and several hours later called me to tell me the work had been done and billed me. Maybe I'm alone in this - but I prefer my mechanic to confirm the cost of the work before they "do" the work - the receptionist argued with me about this too. When I picked up the car they let me know that unfortunately they couldn't get the part (a front grille assembly) to fit properly and there was a large panel gap. Very frustrating. The part was brand new and the technician confirmed the part was not the problem - they botched the installation and bent some of the tabs holding it in place... so to recap, they screwed up the job and charged full price anyway. Icing on the cake - my new mechanic noticed they removed several of the trim fasteners from the front and "forgot" to replace. Never going here again.

I've been taking our cars here for a few years now. I never cease to be impressed. Not only are…read morethey are thorough, but they email a comprehensive report including break downs and pictures of your car so YOU can make informed choices. They never presure or over charge. Infact I've been refunded before.The customer appreciation is always top notch. from mailed news letters and coupons to reminders about inspection. But this morning blew my mind. I got to witness their dedication to their customers. A mother and her kids were stranded. They sent staff to rescue them and get the kids to school! When a company says you're family THIS is what that means.

So, you know it has to be really good if you go back a second time or have to write a second…read morereview. It's kinda like that one-night stand you get from the bar and you know it's gonna be a bad decision, but you pop another shot and you say, "The hell with it." And then that night for that one-night stand was so good you ended up going back the second day, but it wasn't at night. It was during the day, so it was a day-stand. Wow, this is how I feel about the motorcycle shop that I took my Harley to. There's something special about feeling the horsepower of that engine, rumbling and roaring in between your legs, especially when it's a cold, chilly day and that warmth from the engine heats your bottom side. But this isn't about the engine; this is about great customer service, reliability, and also the element of surprise. I've been riding my Harley vigorously for the last few days ever since I picked it up from High Strength V Twin, and I swear I know this bike inside and out and it knows me. Ever since I picked my bike up from the shop, it has driven better and smoother, and the transition from first, second, third, fourth, all the way up to the sixth gear is amazing. I think the craftsmanship, the art, the love, and the joy of the mechanic, Mike, and his partner inside that shop made my bike run better, smoother, harder, and faster. That's why I had to do a second review, so I hope you ride your bike into the shop to go ahead and get it fixed correctly, efficiently, accurately, and at an affordable price. Branden-Lee AKA B L E E

Good people Fair pricing…read moreExcellent service They took great care of my machine! 'Nuff said!