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    American Suzuki

    5.0 (1 review)

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    6 years ago

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    APEX Motorcycle Center - Beautiful bike we just finished up!

    APEX Motorcycle Center

    (1 review)

    This is a semi-new business that was started last year. It is not in a business. It is in the…read moreguy's garage. I'm all for helping new businesses get going, and the fact that their labor rate is cheaper than the dealerships was also an incentive, but NOT worth it! My husband took his bike there for a simple valve inspection and adjustment. At tops, maybe a 4 hour job, with a few gaskets for the parts. My husband has a Ninja 250, so parts are not scarce for this bike. The guy had Tim scheduled at least a week ahead, but didn't have the parts there when we dropped off the bike. Major mistake dropping it off. Started getting excuses about parts not arriving. Few days after dropping it off, my husband gets a call that they dropped his bike!! This guy wants to work on Harleys and he can't keep a 250 upright? In the same conversation, proceeds to complain to my husband about how much it was going to cost him to fix the damage! Now mind you, the bike was perfect when it went in there. Literally, not a scratch on it. And the delays continued. Can't get the gaskets for the valve adjustment/don't know why they didn't arrive. And add the delays for replacement parts for the damage. Couldn't go get the bike because it was in pieces waiting for the gaskets. Was OVER three weeks before we could get the bike back. Had already spoken to an attorney, and was on the verge of taking him to court. And, when the replacement piece was ordered for the damage, he didn't order the padding inside the fairing, so still had to wait for that. When the bike was delivered, the first thing my husband did was reach inside the fairing to see if the padding was there. It was only then that the guy said her forgot to order it. For the slow work and parts, cost ended up being the same as if we had taken it to the dealership. Only reason we didn't pay that is because we took off the cost of replacing all the custom decals that also got damaged. Not worth the money, the time, or risking damage to your bike. DO NOT GO THERE!!

    From the owner: Motorcycle Repairread more

    American Suzuki - motorcycledealers - Updated October 2026

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