This is a copy of my review on a different Yelp account. I can't merge the two accounts so I'm copying the reviews as directed by Yelp before deleting the extra account. Great news. Justice grindth slow but exceedingly fine. The State of Nevada and the FTC are pressing charges against American Tax Services and their many aliases. To look at the documentation run a google search on "State of Nevada vs. American Tax Service". The court documents are public and you can read them online. Terrance Selb and Tyler Bennet and other assocIates are specifically named in the charges. The prosecution is attempting to recover the funds and return them to the victims of the scam. The assets have been seized and accounts frozen. If you have not been contacted by the Nevada Attorney General's office, you should contact them. They may be able to add you to the list of victims. Not sure how this legal detail works but you have nothing to lose. Good luck Previous review Tyler Bennett, Mark Johnson, Steve Riley...these names are probably aliases. This outfit is PURE SCAM. They demanded exorbitant fees up front. They never sent me an itemized invoice, AND THEN THEY did absolutely NOTHING. I am convinced these guys exist to scam the elderly and ill who are too exhausted to fight back. If you have ever done business with these people, immediately report fraud to all your financial services, change your account numbers and change your phone number. Then go to identity theft.gov and do ALL of the recommended lockdown procedures especially the social security number. Once they get their hands on your IRS papers they have everything they need to pull off full blown identity theft. read more

I wish I could give no stars. They are scamming liars they took my dad for over $17,000 dollars and he still owes the IRS $33,000 dollars. I'm so beside myself. My dad has now passed away and I am left with a mess. My dad has a lean on his home due to this mess and I lost my dad I don't want to lose his home too. It's been in our family for so long. These people are scammers and now they are shut down by court ordered. I'm turning them into the better business bureau and one way or another someone better pay for this. Take other people's hard earned money should be ashamed of themselves. I want my father's money back or someone better go to prison because this isn't right and nobody should get away with this. read more

Scam, liars, absolutely awful! I wish I could give zero stars. They lag so you have to keep sending them updated information, they lie about what they can offer you, and when there lies came to surface they lied again saying I was in good standing with the IRS when I was actually in collections. When I called expressing I wasn't happy with their services, a higher up was extremely rude and demanded I either close my account with them or pay them more money! I'm now in worse standing with the IRS because of them. read more

SCAMMERS!!! Sounded like a great way to settle our tax debt. They required $10K up front (which we took out a loan for). They told us they had to file the current year tax return before they could offer and compromise our tax debt of $22K. They prepared our individual tax returns, we signed the returns and they "accidentally" filed a joint return for us with forged signatures!!! They won't return our calls or emails over the last several months. We are now in collections and have received a notice to LEVY our property!! Never, ever, ever do business with this company- they are liars and thiefs!! Our tax debt is now $44K. They prey on families trying to do the right thing!! Managers who accessed our accounts: CARMEN WIGGINS DAVID BOYD ELIZABETH SHELDON TYLER BENNETT YULIA MOORE ANGUS THOMPSON DAWN CARPENTER read more

Everything. They did absolutely nothing in the 5 years I was with them except charge me $10,000.

Scam company. Employees and Owners are all working together to scam civilians of thousands of dollars. Names of people i have thus far that work here and are scammers are Tyler Bennett Winston Parker - LEAD SCAMMER Tanya Martinez - Works closely with Winston fielding complaints Jake Lawson - Sales Rep Angus Thompson - Account Manager Taylor Green - Account Manager Melissa Figueroa - Account Manager Anna Smith - Intake specialist Dain Niven - Contract processing Johnniessa Everett - Customer Service Rep My story is similar to every other 1 star review. This group of scammers are fraudsters and deserve jail time. Currently contacting AGs in both Vegas and LA to investigate them. People above all handled my information and participated in the scam. You cannot hide behind the owners whilst participating in the scam if you are willingly participating in defrauding civilians. I encourage all victims to list names as well. We need to expose these people. My case is of 22k, i was able to charge back 15K back, and 7500 are left that they have stolen with their deceptive practices. They have spent months promising to collect and show the work they insist has been done, and none has been supplied. I have dozens of emails asking for it. 7500 worth of work was not completed. They will use deceptive practices using and wasting your time. STAY AWAY from this company. Carefully research their names when you decide to look for a tax lawyer. From my investigations they are working under multiple companies. I just discovered GetATaxLawyer dot com. -- Winston Parker and a few more rep there too. Same exact customer complaints. https://www.bbb.org/us/ca/mission-viejo/profile/tax-return-preparation/getataxlawyercom-1126-1000077663/complaints listed business management for GATL is as follows: Business Management Mr. Tyler Bennett, CEO Mr. Winston Parker, Manager of Client Services Ms. Tanya Martinez, Manager of Client Services Mr. Joseph Baker, Shareholder Mr. Todd Lewis, Reputation Manager other email handles associated with these people are: @atsco.com @atstaxgroup @atsco.tax read more

Never deal with this worthless company. They did nothing for my case after I paid them $3,000. I have been calling Winston Parker for a refund for two years. DO NOT USE THIS COMPANY. THEY ARE WORTHLESS! read more

Run far far way! This is not real tax services business. Total scam. They will file an extension for you, but that's about it. They'll just keep stringing you along, bouncing you around from person to person, pretending they are actually working on your taxes, then trying to get more $$$ from you. read more

They start off great and then just kind of fade off into the distance, won't respond to emails or calls. None of my tax problems were resolved and I wound up with a bunch of liens against my property with no help from American Tax Solutions. They are not the solution, very happy to take your money though. read more

I took $ out of my retirement account to pay for their services, thinking I was finally going to get real help. Well we are now 4 years later, NOTHNG DONE!. Every time I call it's a new case worker and they will return your call. STILL WAITING for call back. I DO NOT RECOMMEND THIS COMPANY!! I've been scammed and my tax situation is just collecting more fees. PLEASE BEWARE... read more

I'm only putting one star so this will attract your attention with tax season upon us, otherwise, it would be a -10 I heard about this company on the Alex Jones show and it turns out This company is a TOTAL RIP off. I have been trying to get my money refunded for over a year now. Gavin Dane is a high-pressure sales person who got $8000 out of me for a trust that was not needed. He lied about what would happen to an inheritance that I had received and told me I needed a trust otherwise I would lose the majority of my money to taxes. He said we couldn't lose any time on getting this trust started that we were already behind in time so I paid him over the phone because I was in a panic.. unfortunately, I had not seen the reviews from this company until that evening. That same evening, which was a Friday, I called to cancel but they were closed for the weekend. On Monday morning I called and told Gavin that I did not want any of their services and wanted a refund. Ever since then I've been trying to get my money back, basically begging and pleading, but to this day, I have not received my money or any service. Low down dirty scoundrels! Lara Fox read more

Actually follow through once they receive payments would be a good start here. They make promises to get you into the system, don't start working on your case until you are finished with payments and then surprise surprise they ask for more money. Signed last year, no follow up and 8500.00 later no taxes filed as promised. Another scam with "someone will call you in 24 hrs to discuss" "the administration changed laws and we don't think we can help now" AFTER you pay all your money. Crickets now after my continued emails and calls and out much of the money I could have just paid the IRS. Buyer beware. Actually run as fast and as far away as you can from this group. They seem to switch account managers and then crickets again. Extremely disappointed. read more

Basically scammers. All the info they give you is fake. The dollars are fake. It's just form generated letters and they're fishing for dumb people. Whatever you do don't give these guys any money. 1-800-956-2836 is a number they use also 1-800-604-1832. read more

If I could rate them lower I would. These scoundrels, ripped off a old lady who has dementia charged her $5500. Then they asked for an additional $12000, after that which I put a stop too. They then said they would do it for the amount the quoted $5500. this now gave me a bad taste in my mouth and decided not to do business with them. I asked them for a refund for services not rendered. I received no communication from them for months. update: left voice mail for Ed stevens to return my call, finally got a call from him, seems he forgot about what happened. when refreshed his memory he and asked again about the refund he quickly hung up on me... DO NOT USE THIS COMPANY, THE ONLY THING YOU'LL GET IS FUSTRATED. read more

They scammed my family out of $7000 so they thought, The main scammers Tyler Bennet (CEO), and Winston Parker. Stay away from them They think they're smart by changing the name of the website. No one ever calls back, or responds, after you pay them. Get yourself an attorney, The authorities were made aware, plus all names and contact info was provided for ALL parties involved. There is a public case where they were involved with racketeering. Below are the fraudulent site and aliases. They have been operating from state to state with the same scams just changing the names see below. Very confident with the info reported, we'll get some accountability, The CEO, all management, case managers, tax preparers (So-called) and customer service individuals all have been reported. DO NOT DO BUSINESS WITH THESE PEOPLE, TAKE CAUTION! atstaxgroup.com, getataxlaywer.com now redirects to gotataxletter.com read more

After 4 years and $30,000 later, these people did NOTHING for me. I was passed from person to person, approximately 19 people in total, each one having to get up speed from the last. They didn't negotiate one penny off the original amount the IRS had stated we owe. They are scam artists. the lien is still on my property and the same amount the IRS told us we owe four years is still due. I investigated them four years ago and they didn't have any negative comments on here or the Better Business Bureau. They are lucky now to get one star from me and others. STAY AWAY OR YOU WILL BE SORRY. read more

Using a spoof dialing system to get customers with false numbers, after talking to a representative they immediately try to get your name and social security number without the person knowing what they are dealing with. They immediately will close the call when you mention anything about the do not call list being ignored by them and their phishing scam. read more

Hello, I am a customer that has been scammed by ATS now called ATG. They charged me $7500 assuring my IRS case will be compliant and in payment plan. But nothing has happen only askin for $175000 more a year later. read more

Greetings, I have the information for all that have contacted me. I have forwarded the information to our attorney. Will update privately next. read more

These people are thieves! They stole $7500.00 from us and they did not do any work. Winston Parker that is the one that does the refunds has anger management issues. He lost his temper and threatened me because I mentioned their bad reviews here on Yelp. Stay away from this company!!! read more

I started this process with ATS as I owed the IRS & State approx $40k. They kept asking for information, which I forwarded to them. I have asked for a refund as they have not performed what they said they were going to do. The response I got was "you did not provide all of the information we have asked for"; therefore, you did not comply with the signed contract. I put together a 4 year timeline of every telephone conversation, every email and every text message which I forwarded to them with no direct response. Go figure. The only response I received from them was when I went through the AG and they said the same thing that I did not comply with the contract. I would be more than happy to provide all of my information to those that are filing a lawsuit against them. Everyone should go through the FTC and the AG to file complaints. I did and if everyone else does they said they may be able to open a case against them. read more

This company is a joke. It has been six months now and I still do not have my 2023 tax returns reviewed and completed. It is now October 2024 and I am told "next week" or "tomorrow" I will have the review or an update and I never receive anything. I don't know if this is how they treat all their customers but I will never use them again and would not advise anyone to deal with these people. read more

File a complaint with the bbb these people are clearly a scam .... Let's alll get together and file a lawsuit... they ripped me off too and won't get back to me read more

total ripoff. Great service until I paid them 2K, then nothing but ignored calls with no call backs

Run like hell the opposite direction from this company. 18 months, $11k in fees and was assured they were on it! Promised no garnishment and yet, there was. If you enjoy being robbed, use this company otherwise steer clear. read more

ATS (American Tac Service) nothing but a bunch of scammers! Costumer service almost non existent! They take your money and do absolutely nothing! Got me nothing but an attempt to levy on my back taxes after 3 months of them working to find a resolution for my back taxes with the State and IRS.. Don't waste your time or money.. They take advantage of people in an already troubling situatio! read more

Please stay away from companies like this.. This company took me for so much money it's not funny. They're very hard to reach (never the same person) once they've gotten your money and the money that they get from you don't go to the IRS! Make sure everything is in writing and something from the IRS stating the agreement. If anyone knows of a good lawyer, please let me know!!!!! read more

American tax solutions is a scam!!!!!!! They took my money and didnt help me. The rep in the beginning talks like they can easy help u then make u wait a year and a half to tell u setup a payment plan with the irs American tax solutions is a 100% scam!!!!!!! SCAM!!!! read more

I wish I would of came here before hiring this company. They are the worst. They took my money quick but will do nothing to help me. They have the worst customer service and make so many promises but do nothing at all for you. I've been fighting with them for almost a year to help me and nothing. They always have excuses for everything. They have change my case worker 6 times and everytime they change you, your case starts from zero and they don't tell You this. I have been robbed nD no help. Worst company ever. Please don't do business with them ever! They need to be shut down for being corrupted and for taking money for us and given nothing back in return!! Thief's!!!!!!!! read more

They never did my taxes its been over a year. I call and call amd no one never contact me back

This company is the biggest scam of the century! I am surprised an American greed episode has not been made about this company yet. I paid this company $15,000.00, and started working with them in June of 2022, and since then they have not been able to get in contact with a single person in this company in regards to my case. Every time I call I just keep getting the run around and keep being told that my "case manager either is not in that day or will give me A call back... Huge scam! I will be reporting your company to the attorney general, and you will be hearing from my attorney! read more

Avoid this company at all cost. I got sold a bill of goods around getting a CA state tax lien sorted out but other than filing as my attorney of record with the IRS absolutely nothing has been done on my case in over a month. I can't get them on the phone, can't get calls returned or even anything as basic as an email with direct contact info for the person who is supposed to be handling my case. Incredibly poor service. No results. read more

I also heard about this company on the Alex Jones show. I can't believe he didn't research them beforehand. I'm sure there have been many people that trusted him and didn't check out the company before contacting them. I was 12 years behind on taxes. When I called and talked to Chris he said IRS only goes back 7 years so the company would file that, negotiate with the IRS, then do the next 5 years of my taxes. Should take 3 months tops. Total cost, $2,375.00. That was a lie. Hell, it has all been lies. I stupidly let them talk me into another $10,000.00 when I thought they were ready to negotiate. If I went through everything I have dealt with since July, 2022 when I first contacted them it would be several pages. Bad on me. They don't answer emails, they don't respond to phone messages. Can't believe they are still in business. I need to find a lawyer to see if we can get a class action lawsuit going and sue this company out of existence. I have a friend that was in the same boat as me, contacted a reputable tax lawyer, and they were done with everything in less than 2 months. read more

I hired this company in July and since then they have dropped all communication with me and have left me in the dark. I would highly recommend staying away from this company. They will take your money and give you the worst customer experience possible. read more

Absolutely HORRIBLE company. Unreliable, untrustworthy, shady, rude, and flat out did NOT do what I hired them to do. I cannot stress enough how AWFUL these people have been to work with. They took my money, did the bare minimum, and now won't return my communications. AVOID AVOID AVOID!!! read more

They are not who they say they are. I have listened to Tyler Bennett numerous times non a radio show, I***Wars and trusted what he and the host were saying, that his company is there to fight for the American taxpayer. And yeah the host gets a cut of the action too!! Another "patriot". They are liars and scammers! After explaining my situation the "tax attorney" was very empathtic and then informed it would cost a bit over $6000 to get it all done which I was willing to pay to clear my sitaution. Before I paid, it came up that it would probably end up costing me $20000! I told them I will not be using them. So much for helping the American people,. Tyler! DO NOT USE THEM! THEY DON'T CARE ABOUT YOU! THEY DON'T CARE ABOUT AMERICA! THEY CARE ABOUT LINING THEIR OWN POCKETS!!! read more

I was ripped off by American Tax Solutions and will be filing a law suit. If anyone is looking to file a class action law suit, please reply to this message. I set a monthly plan with them to help me come to an agreement with the IRS. They collected thousands of dollars from me and have not shown any proof of filings. They have been unresponsive to me since I began questioning their integrity. read more

RUN. American Tax Solutions (ATS tax group) in Los Angeles stole $72,500 from my family. They claimed to have made a settlement with the IRS on our behalf for 2021 taxes. To make payment, they instructed us to wire the funds to them and they would make the payment on our behalf to the IRS. Years later we hired a different tax attorney to discover the payment was never made and we now owe over $156,00 due to additional fines and penalties. This company committed fraud against us and the IRS. Despite multiple attempts to contact them and we have not received a call back from the case manager in months. We cannot make it past customer service and the answer is always the same, "the case manager will get back to you this afternoon.". They are a fraudulent and dishonest company, and should be shut down immediately (after all their clients are refunded in full, plus any distress, fees and penalties for not fulfilling their duties). read more

This company is a scam. They got 3000 dollars from me and did nothing. Received no calls from them at all. Then a year later they call me back and said they could get the IRS to re look at my file. I said ok then they wanted another 2000 I end up paying 700 with the promise of paying the remaining balance in 30 days. Something did not feel right so I closed the account I gave them to debit and I worked out a payment agree with the IRS myself. These people are pure scam. read more

We used this company based on a good review from a reputable resource. Unfortunately, they did our taxes incorrectly. We are getting fines and interest from the IRS. ATS Tax Group has been unresponsive to our calls and emails beyond being told we were assigned case managers, who never end up contacting us. We are not permitted direct phone numbers to reach any managers to speak to directly. Please do not use this company! You have no way to reach anyone and they pass you off time and time again without resolution! Cindy. M, we would love to help give information on our experience if it helps to build the case and no one else suffers at the hands of this incompetent and purposefully neglectful company. read more