I just stopped in because my sunglasses lost a nosepiece. Got greeted and had my problem fixed with…read moreno charge. A great place to do business with. Mary, Colleyville resident

Very disappointed given the number of choices that there are in the area. I chose MyEyeDr…read moreGrapevine and booked an appointment online. I was later told that my appointment was double booked and that I needed to reschedule. I rescheduled over the phone after calling the Grapevine to another location. Glad I called the Southlake location to confirm because they did not have the reservation!! Not sure what is going on with their reservations, but first it was disappointing that the online reservations are not honored and second that my re-booked reservation was not honored either.

Dr Gendelman are her staff are very friendly and explain everything.I highly recommend.read more

DO NOT BUY YOUR GLASSES HERE…read more Although the eye doctors associated with this particular Pearle Vision are excellent, I highly suggest you take your prescription and go elsewhere to purchase your actual glasses and/or contacts. I previously had purchased my glasses from this Pearle Vision so when I got my eyes examined I went over to the shop to purchases my glasses. For 2 pairs of glasses it was going to be $900. This was for one pair of no line bifocals and one pair of reader glasses. Oh but wait, there's more. I also wanted to change out the lenses in my Maui Jim prescription sunglasses to match my new prescription. $750 just for the lenses and use my current frames. I went ahead and ordered the Maui lenses but decided to shop around for glasses. I happened into Costco that day and did you know they have an eye glass area? I didn't until that day. I got one pair of no line bifocals and one pair of reading glasses for $312. So basically 1/3 of what I would have paid. They don't do the Maui lenses so I was stuck with Perle Vision. Two weeks after I order the Maui lenses I call and ask if they're ready, nope. A month goes by, I call again, are they in yet, nope. This was on May 15th. Every time I get in the car I think, I sure wish I had my sunglasses. Today, June 7th, I call again and the sunglasses are there and they tell me they've been there for over a month! What? They said they had called and left a voicemail on May 3rd and May 28th. No they certainly did not as I have had 2 voicemails on my phone since April 26th and neither was them. I also have their number in my contacts and have had no missed calls from them. So I go to get my glasses and I speak to the manager who is evidently the owner of that store. She's pretty much like, oh well. Then I ask for the name of the district manager and she says she's is the DM and there's no one above her. She ended up giving me $50 off so they only cost me $700 for lenses with a lot of inconvenience. That is the absolute last time they will receive any money from me, ever!

All the staff are great! Dr. Yip (super professional) and Teddy are Super on-point with their…read moreservice and they are friendly, warm, and welcoming. They always are extremely timely and make sure you are in great care while visiting them. They helped me on a weekend, being open on a Saturday as I had an emergency from a facial getting chemical in my eye. I'm all good now!

Love Lumi! When I first came last year for an urgent visit without vision insurance, Dr Yip…read morepersonally answered my call and offered to accept my medical insurance. I had called four different optometrists, and he was the only one who offered this option. Teddy assisted me with the information and appointment, and the doctor took great care of my eyes.

I completely got busy and forgot to gush on this bizz; the staff is very customer friendly. A great…read moreface for the eye center. The Doc is amazing. Great overall experience. Thanks!!! I had to pay more as a new patient but I know I won't the next time, and I will go back. Check them out!

I feel this is an all around great office! The Dr. is very knowledgeable and professional. The…read morefront office people are friendly and helpful. I was very well taken care of!

Excellent Eyecare and expertise is here!…read more Love Eye trends! The staff is very friendly and you are a VIP from the moment you walk in the door and when you engage with the techs and employees. Anissa did the initial testing and explained the equipment and what she needed me to do in order to get accurate results. I have been going to Dr. Steritz for a few years and appreciate his knowledge for my eye care. He is thorough and explains the results making it easy to understand. I keep coming back as I trust my care to Dr. Steritz and since I have been wearing glasses for years I like the fact Eye Trends is not a Franchise or Chain Eyecare facility. Glasses, contacts, dry eye, cataract aftercare, they support my needs. Additionally, they are in my eye insurance network so all services and glasses are reasonably priced.

After not getting my eyes checked for years I am very glad I made the decision to make an…read moreappointment with Eye Trends. I felt like the appointment wasn't rushed, any questions I had were explained to me in a knowledgeable but not condescending way. Highlight of my visit though was Kim, she helped me pick what I think are probably the best glasses for my face I have ever worn. She gave me a ton of options and a lot of advice / opinions and knowledge on glasses overall. She made the experience a fun one. Did I end up buying one of the more expensive brands yes...but in no way did she try to push that purchase on me or try to steer me in that direction. She was incredibly patient and kind. Give that young lady a raise! Overall I do recommend this location and business to anyone in Southlake or the surrounding areas. You won't regret it!

I went in to get a lens reinstalled in a pair of glasses. They were able to get the lens…read morereinstalled on site in a matter of minutes. Not only did reinstall the lens, but cleaned the glasses and they look like new. Thank you for going above and beyond for such a small job.

I have been taking my family to see Dr. Bui for 3 years now and we are very pleased with the care…read moreshe has given us. She goes above and beyond to give us personalized care. The office is beautiful and has great hours. The staff is so patient with us to help us pick out glasses and to explain the options. They work with our insurance and have state of the art equipment. I'm so happy we found simply eyes!

Very nice and professional doctors that took care of my updates prescription lenses and contactsread more

Eyeworks is the Best! I have been a patient for many years! Danielle, Javier and Yara are a…read morefantastic team that absolutely know their business! I love my new Cartier glasses! Thanks for helping me pick them out!

Staff is awesome. I purchase my own frames elsewhere but have had the lenses filled at this…read moreVisionworks and the staff is always friendly and helpful. I've come back a couple of time to have the frame's arms tightened, and they've never hesitated to help. Recently I needed help moving my lenses from a broken pair of glasses to the replacement pair. Not only did they help, the cleaned both my Rx lenses and my sunglass lenses, awesome! This location offers a wide selection of designed and budget frames. The prices are pretty nice and there's a look for just about everyone. Most lenses are filled on-site same day. There's an optometrist next door if you need an eye exam- not sure if Visionworks partners with this office but it's definitely nice to have them side-by-side. Price for lenses is extremely reasonable and most insurance plans are accepted. I'll keep coming back for the exemplary service!

very the guy spent too much time with girl who couldn't even find her father's insurance and he…read morespent so much time helping her find it and could not. I waited in line for 15 minutes and no one else was in the store and I just left..

Fast service. Excellent quality work. This spot is amazing . My go to spot for eyewearread more

This business provided excellent and timely service. My preference for style and friendly…read moreaccommodations were timely, efficient and professional. I completely recommend their business acumen.

I visited the Southlake location on May 26, 2026, at approximately 2:00-2:15 PM. Upon entering the…read morestore, the associate sitting at the front desk never acknowledged me or asked if I needed assistance. A simple greeting such as, "Hello, someone will be with you shortly," would have gone a long way. There were no other customers in the store at the time -- I was the only customer present, and there was only one associate working. As a past customer, I found this experience very disappointing and unprofessional. Due to the poor customer service I received, I would not purchase from or recommend this location to others. I believe this is a valuable training opportunity for the employee involved. You should be able to review the schedule to confirm which associate was working that day. She had dark curly hair.

Had to come in today to get replacement nose pads for my eyeglasses and the girl at the front desk…read morewas very helpful and quick in helping me so thank you!