5 stars for Dr. Robert Edwards at America's Best! He adjusted my contact lens prescription and the improvement is unbelievable, I walked out seeing more clearly than I have in years! [[HIGHLIGHT]]He was incredibly kind patient and thorough. He took the time to get it exactly right.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The staff was also lovely. I am grateful for level of care i received.[[ENDHIGHLIGHT]] Thanks :)​ read more

[[HIGHLIGHT]]The staff was very unhelpful and didn't seem to want my business.[[ENDHIGHLIGHT]] At first they didn't accept my children insurance but when I offered to just pay out of pocket they replied that the optometrist wouldn't be in till two days. And when I asked to make appointment they said they were booked till the next two days. Like I said didn't seem like they wanted my business read more

Had my prescription for my glasses wrong twice. Thankfully, I got a different optometrist on my third try. [[HIGHLIGHT]]Thank you to Dr Rosa for taking his time to redo my eye exam & hear out my frustration & concerns.[[ENDHIGHLIGHT]] I'm excited to get my correct prescription, make sure he is in the office when you visit! read more

"Avoid Americas Best Contact and eyeglasses at All Costs!" "I am absolutely appalled by the level of incompetence and unprofessionalism I encountered at Americas best store in Indio, California . I brought my prescription to them in June of 2024 for a simple update. A month later, I received my glasses with the wrong prescription - left eye for near vision, right eye for distance - despite providing them with my doctor's clear instructions. I left the glasses at the store and was assured they would correct the error. Two months later, I received them again with another incorrect prescription. Therefore again I left the glasses with them . Today, I picked up my glasses and incredibly yet again, both lenses were for distance vision not the correct prescription. [[HIGHLIGHT]]When I expressed my frustration and requested compensation for the repeated errors and wasted time, the manager just shrugged her shoulders and dismissively stated they do nothing for free.[[ENDHIGHLIGHT]] This is the most unprofessional and insensitive response I have ever encountered. I ultimately demanded a full refund and left. I strongly advise anyone seeking eyeglass services to avoid this establishment at all costs. Their disregard for customer satisfaction and repeated failures to provide accurate prescriptions are unacceptable." read more

[[HIGHLIGHT]]Maria, Marlen, Fabi, and Llovana were absolute angels![[ENDHIGHLIGHT]] I went in with broken glasses that another store said couldn't be fixed, but they proved that wrong. I'm so grateful for their expertise and amazing service. Highly recommend. [[HIGHLIGHT]]Thank you, Llovana, for everything -- you're the sweetest![[ENDHIGHLIGHT]] :) read more

Promised 40% off on the phone to lure me in. Wouldn't give it to me after arriving. Dishonest with horrible customer service. Will not go back. read more

America's Best Contacts & Eyeglasses - Optometrists Near Me - Indio, California

The glasses are currently a week late . The staff doesn't know when they will be coming in. I have heard tomorrow 4 times. No glasses no answers, and no customer service. Not really interested in the customer experience. read more

got my glasses in a timely manner. Love the customer service in this location! highly recommend.

1st I will say the Dr is great I have zero issue with the dr or how he dose his exams. Now for the 1 star - frame quality is horrible my son got frames in Aug of 2022 3 days later the frame broke took it in used the warranty got them back 10 days later 3 weeks later broke again same spot used the warranty on his sports glasses 2 weeks latet got them back this time they lasted a whole 3 months before they broke in the same damn spot and their response not our problem nothing we can do. So beware the frames are junk the staff is not helpful also if you need contacts for the 1st time its going to take 2 separate appointments (they dont tell you this) to get them because they require you take a fitting class on a separate day so again dr is great everything else is a dumpster fire. read more

To begin with....they had trouble with my sunglasses. I had a very expensive pair of Ray Ban prescription sunglasses that they were to change the prescription on. Simply enough. Right? Not for them! They couldn't match the original color of lens and I was told that is the way they do it and I could just have my old prescription lenses back! Nice customer service!!! Going to go somewhere else and have them redone and make sure the prescription is correct!! Now, for my husband!! He bought a pair of sunglasses there also(prescription) and they broke right away. It took them at least 2-3 weeks to get them back to him and guess what? After one wearing, they broke again in the same spot ! Poor quality on everything the sell! Bad customer service and poor quality!! Don't waste your time or money going there. There's plenty of other places where you can get a great deal with fantastic service and with a smile (and quality at the same time!) read more

Great customer service and I will be coming back every time! The staff is so friendly and welcoming.

Absolutely incredible service I couldn't be more pleased, do not listen to any of the low star reviews. I used to go to the Americas Best in Palm Springs, turns out they had given me the wrong prescription for my contacts which I have been wearing for two years, I had always thought they were a bit blurred but they "reassured" me that it was normal. They also did not inform me that my insurance covers a large portion of my contact prescription, I was paying $112. Here, the lady at the front desk told me that my insurance does pay most of my contacts so I only ended up paying $11 for them. The first doctor who ran the first two test machines was absolutely wonderful, very kind and considerate and answered all of my questions. The main doctor who ran my contact tests informed me that my prescription was in fact wrong, I had told him that I always figured my contacts were a bit blurry, and he then confirmed to me that they were blurry because of the incorrect prescription. He was also very kind and considerate and was a joy to speak with. Please by all means go here! You will never go to another eye doctor, I know I won't! read more

From the comprehensive eye exam by very profession eye doctors, to the great selection of eye glass frames to choose from, to the fast turnaround time in getting your glasses, to the very friendly and professional staff and great prices... This AMERICA'S BEST EYEGLASS location in Indio, CA. is a 5 STAR PLACE TO GET YOUR NEW GLASSES OR CONTACTS. Make your appointment today. I won't go anywhere else to get my glasses! read more

I was in dire need to get a Saturday afternoon appointment for my granddaughter today as the Eye Group with she had an appointment completely failed to deliver a checkup and contacts....and in that short time had her toss her only pair in the garbage. Cynthia understood our urgency and assured me they would take good care of her....and they delivered with smiles, courtesy, and professionalism all the way through. What a relief! We will go back and we will tell all that they really are America's Best. read more

Affordable eyewear and best service, the staff is very knowledgeable and very professional. 10/5

Best service Marlen Helped me and she was awesome, really knew what she was doing. Felt in good hands.

Best service ! Very friendly staff, the team accommodates to all your needs and makes sure you leave happy. 10/10