I wnat to thank DVO for thier wonderful customer service and thier real feeling of being part of the community, The art in the office is stunning and done by a local aritist...really amazing. But more amazing is the WONDERFUL customer service i recieved from Kris. He really went 'above and beyond' in repairing and adjusting two of my glasses. They now fit perfectly. Kris is a wonderful ambassador of Desert Vision Optomertry. I will always be a client of this business. read more

Love this place and the new owners. Highly recommend because of the staff and the doctor.

New sheriff in town and she's very lovely. I hate eye drops but she did the lights and glass method without me having to ask. Operators always prompt and cordial when calling. Kris the optic manager is lovely to be helped by. Been coming here for a long time I send all my coworkers and friends here. They always provide a step by step and plenty of options of my glasses and how I choose to build it together. read more

I sat on my reading glasses and bent the frame. I walked into the store and immediately got help -- at no charge. I walked out with unbent frames. Very professional. Next time I need to get new glasses I'll be back! read more

Came to Palm Springs over the weekend from Long Beach, California. Lost a screw from my current glasses and brought them in to have them fixed. Staff and crew were so friendly and helpful. Also Kris, helped in identifying another pair similar to my current glasses. Not only did they fixed my current glasses, ended up buying a new pair similar to my current old pair. Best experience ever! Highly recommend this place. read more

Desert Vision - Optometrists Near Me - Palm Springs, California

Rented a condo walking distance from Desert Vision last weekend so my daughter and her 4 friends could attend Coachella. I forgot my prescription glasses for driving at night which meant I could not pick them up from the venue. I walked into Desert Vision at 4:25pm on Friday as they were closing and beginning a complete remodel of the office. Kris welcomed me in and asked what he could do to help. I explained to him my situation. He said he thought he could help and waited for me to get the RX for my prescription. After seeing the RX he spoke to Sergio in the lab and LITERALLY 15 minutes later I had a very cool pair of aviator prescription glasses for me to wear for night driving. Kris and the team at Desert Vision saved me! This kind of service is rare. "Great" does not cover it....this was INSANE customer service in the best possible way. Beyond 5 Stars! read more

We were searching for a new optical clinic and doctor, when Desert Vision was recommended by a friend and neighbor. The office was very clean and well stocked and organized. I was immediately impressed with the frame selection with the staff bringing me similar options from other displays. Because of the selection, I found two frames for my lenses. The doctor was very friendly and thorough in his examination and explanations of my treatment. I was glad that both I, and my husband are now permanent clients of Desert Vision Vision. read more

Exemplary customer service. Very friendly & super helpful! They were able to fix my glasses in a few minutes after a bit of an emergency, when I dropped them & bent one of the arms. Best of all, they did it at no cost, which is unheard of these days. Thank you Desert Vision, you guys are AWESOME! read more

what a wonderful optical staff and new owner Dr. Saunders. The service is great and since I had a very difficult prescription on my left eye for hand due to a Cornel scar Swanson has spent two months trying to lens and at the and he just keeps trying hard to get prescription as perfect as can. I wanted everyone to know that this is new management Dr. Saunders purchased the practice from the previous owner. You definitely should give them a try. read more

If you want excellent customer service? Desert Vision is the place to go! They have an amazing selection of different styles of frames you're not going to see in other places. Frames are one of a kind. I prefer the Japanese company MASUNAGA. Making glasses one pair at a time by hand. Truly works of art. Genus and no one going to be wearing your frames! read more

They are quite knowledgable very nice and helpful staff . Sergio the best eyeglass mechanic I have ever met. They also have a excellent selection of glasses in stock from very high quality to less expensive choices read more

Earlier this year I purchased two pairs of nice reading glasses at Desert Vision, based upon a recommendation from a neighbor. My initial experience was excellent, but unfortunately I damaged one of the pairs so went back today. Today's experience was even better as they were able to repair my glasses AND didn't even charge me for the repair. I plan to continue to do business there and the next time I need an exam it will be there too! Thank you Desert Vision read more

My glasses were a simple prescription, however they were ready the next day and perfect!

Chris & Sergio went ABOVE & BEYOND to fix my glasses that I ruined with super glue!! They did it all for the help of my vision!! Thank you team !! read more

I was out of town and came by last minute to see if they could fix my glasses even though I'm not a customer! They even cleaned and made them nice, didn't charge me and were LOVELY! If I ever move back to the desert I will be coming here!!!! Shawna is the best! read more

Desert Vision - Optometrists Near Me - Palm Springs, California

The Best Optometrist in the Desert I have been Dr. Esquibel's patient for more than 20 years, and I trust him completely. The office is easy to access, and there's a wide range of glasses--of all styles and prices--to choose from. The staff is knowledgeable and professional, and I value their input when I'm choosing glasses. The turnaround for glasses and contacts is quick and the repair department is skilled and generous, I never get held up waiting in the office, and I always look forward to the friendly exchanges I have with Dr. Esquibel and his staff. read more

I asked for recommendations from friends on Facebook. Most respondents said the same thing, Desert Vision. I took the advice and felt like I was the last to know about Desert Vision. In business over 40 years and there are words for that. Competency. Excellence. Professional. Friendly. Accommodating. Service. Relief. read more

The quality of treatment and the accuracy of diagnoses. Incorrect prescriptions. I'm normally very tolerant but during my appointment the optician interrupted our testing to teach a staff member how to conduct a procedure. At least fifteen minutes passed and finally the optician told me I needed to purchase three pairs of eyeglasses to resolve what he described as minor and later said was impossible to correct. Of course the office sold eyeglasses. I felt totally cheated and my insurance company offered no other option but this practice. read more

Have been using this optometrist for many years and always a great experience. Great staff, always friendly, thorough and efficient. Highly recommend. read more

i am not a fan. great selection of frames but not geared toward great service or accommodation - very snooty. Additionally, i have worn glasses for 50 years with out ever damaging a lens - and had glasses made there and both lenses failed... both a few months after the year warranty. They blamed me and did not make good on the lenses.The optometrist is very nice and seemed right on. read more

My first impression was how well stocked they were with frames to choose from. Dr. Esquible is very thorough and professional. They also worked to maximize my insurance benefits to keep costs down. I have previously purchased my glasses from a big box store. I am much more active in shopping local and shopping small since the start of the pandemic. I Highly recommend this place. read more

Once again I'm thoroughly pleased with the top-notch, safe service I'm given when I walk in to get fitted for frames by Gail. Even though I live in Oakland, part of my vacation in Palm Springs must include a trip to get my prescription frames at this awesome, stylish vision center. I'm so grateful! All the staff were exceptionally attentive! Thank you!! Hopefully I'll see y'all next year! read more

Desert Vision - Frames.. - Optometrists Near Me - Palm Springs, California

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Needed to put new nose pads on my sunglasses. Brought them in and they fixed on the spot. Did not charge me. Will be doing business with them in the future for sure. Great service and attitude. read more

Exceptional customer service in general. A special shout out to Sergio,their in-house technician, professional, knowledgeable, and generous. read more

I came to visit a few months ago to repair my bent YSL sunglasses and the gentleman at the counter offered really good service and was able to fix it! I'd definitely go to Desert Vision for my optometry needs if I lived in the area read more

Love them and the doctor, have been going there since I moved to Palm Springs in 2000

Awesome doctor. Fantastic staff. A beautiful selection of frames. I highly recommend.

I'm new to Palm Springs, so when I dropped and stepped on my glasses and a lens popped out I wasn't sure where to go. I started reading reviews on Yelp and decided to see if Desert Vision could help. When I walked in early on Friday morning I was met with a warm welcome. The tech whisked my glasses away and came back 10 minutes later with them fixed! When I asked about the price she said 'no charge' even though I had not originally purchased my glasses there. You can bet I will be back to buy my next glasses there! read more

New patient. They were very pleasent, efficient, and professional. I recommend this business if you are looking for a new provider or a change from one less satisfying. read more

Apparently this doctor is "not fitting new patients for contacts" so refused me service. Nice to know he values profit over healthcare. (People buy contacts online and he doesn't make his cut. 62% of optometrist salary is off eyeglass/contact sales.) read more

Dr. Escobil had been highly tecomnended by 3 different people when I asked for the best Optometrist. In my Washington company, a tech did the vision check and the doctor only checked the inner eye. Since I have Macular Degeneration, my Retinologist does the inner eye, so Dr. Escabil did the vision test himself. It was the best, slowest test I've ever had. With slowly deteriorating vision, the differences in test lenses are very small, so he gave me second tries when I was unsure. I think he got the most help I can get with my MD. The optician who helped setting the lenses in my new frames was excellent and patient. I wanted to try tri-focals to help me better see my laptop. Chris explained all the details about tri-focals and agreed to let me get them, however when they arrived the power spaces were so small I could not see clearly. They remade them as bifocals and I can agsin see clearly. The most outstanding thing is how much better he made the vision in my eye that has Wet Maculsr Degenerstion. I will come back the next time I need new lenses. read more

Needed a quick lens reinsertion and these guys couldn't have been better or faster about taking care of it. Honestly, this is the best customer service I've had in a while. I won't buy anywhere else now. read more

I just moved here from Orange County. During my last visit to my eye dr. there, I was very sad to learn that they told me, I needed cataract surgery. My friends who live in Palm Springs said you must go see David Esquibel at Desert Vision, to get a 2nd opinion. I went there with a open mind and was so happy to learn that I don't need surgery! The place that I went to in Orange County for over 25 years for my annual eye exam was selling me a bill of goods. David Esquibel was so nice and calmed my nerves explaining I only needed glasses. I would recommend this place 100%, everyone there could not have been nicer and very professional. read more

I've been a long time patient at this office, and went into their new location for the first time today. It's a beautiful space, with lots of lovely displays, along with places to sit, and a restroom for waiting customers. Very convenient location with lots of parking. I was greeted quickly when I walked in the door. I mentioned I was in to make an appointment, and the lady who greeted me started helping me right away. While we were finding an available appointment time, a gentleman who I now know was a technician noticed the paper clip holding my sunglasses together. He took those, along with another pair of eyeglasses I had in my purse, and brought them back to health in a matter of minutes while I checked out the huge selection of frames (from very expensive to very affordable, including a large selection of great sunglasses). I was not charged for these repairs to these glasses that I'd purchased from them. I'll be back there next week for my vision appointment, but for now, I'm so happy to be a loyal customer of this business! My eyes are in good hands. read more

Desert Vision - Desert Vision optometry - Optometrists Near Me - Palm Springs, California

I get the best service. Dr Esquibel is excellent. He has state of the art diagnostic tools. He is thorough, patient and generously shares his knowledge and gives excellent advice. I am a long time client there and I fared very well following his recommendations. I love the website too. It provides resources and education. My glasses last a long time. I never had quality glasses like that. They are excellent and fashionable. The Covid precautions are strictly followed and they provide hand sanitizer and masks if needed. The staff is very friendly and professional. I am very happy with my optometrist. I don't need to look no further. I can go there whenever I need it or if I have any questions. Thank you read more

After accidentally breaking my glasses on the MLK long holiday weekend, I was in a panic to get them replaced. Several other opticians were closed but someone at Desert Vision answered the phone even before their posted opening hours and invited me to come in. Gerico helpfully attempted to find replacement frames which would fit my existing lenses to save some money, but when that proved impossible he lead me through their wonderful selection of frames, with a very honest appraisal of those which suited me best without rushing a decision. They managed to get my glasses remade quickly. Thank you Desert Vision! read more

En route from NJ to CA, I almost lost my glasses - my foot found them when they unknowingly fell out of my pocket! Well better broken than lost :-) After trying several local opticians and leaving messages without getting a call back, I reached out to Desert Vision and was well received by David who invited me to come in. Within 10 minutes my broken pair was fixed and my back up pair had the missing nose piece replaced - all for just $15! Desert Vision is now in my phone contacts if I ever need anything. read more

Rolled over on my glasses in bed and both arms broke off. I've done this before and it's usually a lost cause. While the arms couldn't be re-attached, the technician was incredibly creative and directed me to some close out frames. For $45, he was able to resurrect these glasses which I needed to preserve as the lenses were almost brand new. Kudos to Sergio and Desert Vision Optometry for a great solution and excellent service. read more

How any eye-care or health-care professional cannot accurately read an order or correctly identify a lens is beyond belief. While ordering a new pair of lenses for existing sunglasses, the associate assisting me filled out the order incorrectly FOUR times.. all while I was sitting in front of him!!! Each time I pointed out the error and he seemed baffled. I paid for the order, then afterward the person who took my payment said I would owe additional money when I picked up the final order because the associate filled out the amount incorrectly...??? When I finally picked up the glasses the same associate said, "we tried to closely match the gradation of the original lenses"... I did NOT order lenses with a gradation and the new lenses did NOT have a gradation, when I showed him the lenses and asked if he could see any gradation - he said no and again was completely baffled, even though the lens I ordered had NO gradation. This is totally unacceptable and inexcusable. read more

I have been going to Dr. Esquibel for years. He and his entire team is so friendly and helpful. They have the best eyeglass frame selection in Palm Springs. And a special shout out to Gerico for helping me pick out the perfect frame!! read more