Buyer Beware. I highly recommend NOT using America's Best. First Eyeglasses: Screws kept coming loose and eventually frame broke. Second Eyeglasses: Not the same prescription, I have problem wearing. Third Eyeglasses: I bought frames to put the the first eyeglass lenses in and whoever did the work put a screw in that was totally different in style and color from the other screws. It wouldn't tighten down. It was not stripped, it was the wrong size. I will never go back to America's Best. read more

I really needed new glasses after not having a good pair for a while after getting out of the hospital for a rare condition. I made an appointment at Americas Best in Springfield, and this was the best experience I have ever. The store was clean, well kept, and everyone was super nice. Roberta and Tammy were so kind with helping me, and accommodated me with my wheelchair. The Optometrist was also great. He doubled checked my vision, and made sure my eye were healthy. He was very thorough, but also quick! There was a pair of glasses I wanted that I had bought years ago, and Roberta called a store in Arizona to get me the last pair in the country! She went above and beyond for me. Tammy could relate to what to what I was going through, and treated me like family. Thank you all for being so kind, and understanding my situation. It means so much to me. read more

The staff is rude , unwilling to help , and act as though they hate their jobs and customers are a burden. I made a mistake purchasing my eyewear there. It won't happen again. I called the corporate help lines and only got an hours worth of waiting and prompts. I do not recommend anyone do business there read more

Just telephoned for an appointment because my glasses broke for the third time after my eye Doctors office repaired them. The young man who answered was extremely rude. When I asked a question he would ask a question back. I then said firmly, I am trying to see if you have any openings today or tomorrow, and he stated the openings tomorrow, at which time I said I had to check my calendar. He must have thought I stepped away because he stated to a co-worker that the lady on the phone was a real B. I confronted him about it and he denied it. How's that for customer service? Will never use this location nor will I recommend them. read more

Brian Rashid O.D is great. Please don't let his name fool you. He is a younger eye doctor who has a great personality that radiates to his staff. I was super comfortable and didn't feel like I was on an assembly line. He and his staff are super patience and knowledgeable. It took me a while like an hour to get a contact in my eye, I was getting quite frustrated, O.D Rashid and the lady helping me never once gave up on me or made me feel judged. Rashid O.D actually took the time to help me out. You definitely can't say that about many eye docs . Why you ask because most are like the slaughter house next, next . I say let him at your eyes you will be pleasantly surprised. read more

I went here last year for an eye exam. I ended up purchasing frames elsewhere and had them fill my prescription. Well the tint started cracking and got worse before I finally made it back. Long story short the manager Jina provided excellent customer service to get me another pair of glasses after the people that make the lenses said it could not be done. You read correctly. Anyway, Jina was awesome and turned this frown into a smile. Thanks! read more

I had an exam with Dr Rashid. He is very professional and explained the exam to me. He is awesome. I highly recommend him for your eye care. Thanks Doc. read more

Dr Rashid is amazing. I had an appointment here after a terrible experience at an ophthalmologist a year ago. I was hesitant to go back since last year it was a waste of money. I'm so glad I went! I have been struggling for a year with my eye sight and within minutes Dr Rashid gave me a correct prescription and solved my vision problems! I didn't have to wait at all, which is much appreciated. I highly recommend him to anyone in search of an eye doctor! read more

Love the staff! They are the absolute best. I brought my mother here for an eye exam and glasses. Everything went very well. Everyone is very nice and professional. Great atmosphere! Will be coming here always. read more

I needed new glasses because my grand dog Yorkie/St. Charles chewed mine. These vision people didn't hesitate to tell me I needed more extensive eye care than they can provide, and told me what to do and when I could expect to get new glasses from them. I needed to get a little cataract surgery first. I really like this store...they are professional and have integrity... They all have a good sense of humor too. read more