Went to see Dr. Reeder in 2014 for a breast uplift and small breast reduction' He didn't show up in…read morethe operating room until just before he put me out and he also had a student with him that he let do one of my breasts and I was not informed that this would be done at all. You can certainly see that she was not very skilled at doing this surgery' Also, I paid cash up front for this and later my insurance sent me papers showing he charged them $10,000 for a large breast reduction. I called his office and spoke with him and he said his office personnel must have accidently done this charge. He never corrected this! And he also did not reduce my breast at all! I do not find him "trustworthy" at all.

He was easy to talk to. He will do it as long as he knows it'll be a safe procedure. He has done a…read moregreat job on my surgery.

I went for my first visit in March. The office staff were very friendly as was the nurse…read morepractitioner that I saw. I would recommend.

From the owner: You don't have to wait months for an appointment!…read more Immediate Appointments Available! Patient-focused dermatologists in Cincinnati. We provide high quality, state-of-the-art medical dermatology. We believe caring for our patients is a privilege, and treat each person with compassion and professionalism.

Thank you so much for the professionalism Dr Elizabeth provides…read more Her and her staff are so knowledgeable and friendly! Thank again. Peggy

I am awaiting a call back to set an appointment. If it's anything like the other Dermatologists…read moreI've tried to contact, (their offices close @ four Pm). I'll just keep searching. This group @ least takes a message when they are out!

I got diagnosed with Rosacea in 2015.All of the staff members are great.My care quality is…read moreexcellent.

DO NOT GO HERE. Probably one of the worst dermatology places I have ever been to. There have been a…read moremyriad of red flags since I have started there, one starting with me being prescribed an acne medication which resulted in multiple bad reactions from me, to then calling and leaving a voicemail how it wasn't helping me (you know since they never answer their phone or are open long enough to get ahold of them) and them just prescribing me a new one without calling me or notifying me any way. I found out when I picked up my prescriptions and literally looked at it confused as I didn't know what it was. That's when I called and talked to this snippy nurse who said "so you didn't get a call on October 3rd at blah blah blah?" I clearly did not as that's why I was calling and simply wanted to know what this was and what the side effects were. So red flag one was that. Second red flag was my birth control not being sent in to the pharmacy for about the 3rd time, resulting in me missing many days and messing up my cycle, hormones, and overall period. I called in March of 2026 asking why it wasn't refilled, and that's when I was notified my Dr, Dr. Rupert left the practice and that I essentially had to find a new dr in order for it to be prescribed. Now, anyone with common sense would say, "that's not fair". I was never told she was leaving, and when I called they said they sent out letters about this. Never once received a letter and I had to be the one to find this out Instead of being professionally and properly informed like a dr's office should. Again, talked to a snippy nurse (everyone except the receptionist are angry elves I suppose) where she said I would have to find a new dr in order to get this. Frustrated and angry I reached out to my NP for it, but then went and go OTC ones at target. THEN, they suddenly started getting prescribed again? So, why was I told they were not able to if they then randomly started them again? Now, my last red flag was from today. That one random medication I was prescribed in October that I mentioned earlier was Spirolactone. I recently ran out this past week and went onto my CVS app to see why, and it said it was due to Dr. Rupert leaving. So, all this week I try calling them and again, they were somehow always not there or on their lunch break or closed already at 4:30. I'm trying to balance this as a 24 year old woman who works full time as well as is a full time student. I finally get ahold of them and talk to one of the rudest, cold nurses I have ever spoken to, the lovely Nurse Lisa I explain the spirolactone problem to her and instead of speaking to me with humility and compassion, automatically plays the blame game and says it's due to me not scheduling a follow up the last time I came and that I was informed of this in March. First of all, in March, I AM the one who called about my birth control not being filled, not them contacting me. And that's when I was informed if I want it prescribed again I need to find a new dr and see them. I won't lie, I was frustrated and more snippy because her tone automatically set me off of that this was my fault and she didn't care to listen nor help me. So she starts the blame game and I tell her that that was for the BC and if you guys only prescribe things for after a year, why has it almost been a year and a half and you're still doing it and then suddenly stop and one, not give me any warning, and two this is MONTHS after Dr. Rupert left. I listened when they said I needed to see a new dr for the birth control and have now switched to my NP, but for this spirolactone, I was still getting it from them. I have been off of it for about 5 days now and when you stop a medication like that, you clearly have side effects like getting dizzy, which I was getting. So I am trying to explain this all to the warm and fuzzy Dr. Lisa, you has straight attitude towards me, isn't letting me speak and cuts me off and tells me to not Interrupt her. I say are you kidding me, first of all do not tell me what to do, And she starts laughing and says I'm hanging up on you now. I tell her I'm calling HR or whoever on you and she laughs again and says this is your fault and hangs up on me. So I call again and am transferred to their office manager Rachelle who I of course had to leave a message for and now I'm here complaining. This surgical place has always has so many freaking problems with one even answering you, two getting you in, and three just being straight up rude (the receptionist Molly was a sweetheart though). I am clearly THEIR patient who is upset, experiencing scary symptoms from them not refilling my meds, and instead of Nurse Lisa coming in with humility, compassion, and overall customer service and ready to listen to a clearly frustrated patient in distress, she turned into a Karen (who is shocked with a name like Lisa who is a nurse, always the mean girls) who didn't listen and demonstrated horrible skills as a nurse.

Everything went well. Prompt, thorough care. Saw the Nurse Practitioner within 5 mins of…read moreappointment time. Very knowledgeable and observant.

Well I highly recommend them I'd seen a dermatologist from Middletown and wasn't pleased so switch…read moreto this place and really like it. The doctor was very down to earth and I felt comfortable seemed very knowledgeable and helpful. To let you know how please we are my mom goes here and my husband and myself. So yes I would say I highly recommend.

I found this dermatologist strictly by chance,I was suffering from wounds on my legs and my in home…read morenurse suggested Dr. Kaffenberger to me...I asked my wound care provider if she new him and she did, I asked for a referral and she did it. When he saw my wounds he diagnosed my condition and formed a game plan, he and I worked together for 2 1/2 years and finally got it under control. While working on my wounds Alopecia came into the picture so now we are working on this issue. Dr. Kaffenberger has always been patient and attentive, I never felt rushed in any of my visits. Dr. Kaffenberger and his staff have also been very supportive and helpful, I've never had a long wait to be seen, the office is always clean. When my prescriptions are priced beyond what I can afford the office works with manufacturers to get the price within reason or at no cost to me. I will recommend Ohio State Dermatologist West to anyone looking for a dermatologist. Thank you Dr. Kaffenberger

I was born a very freckly person and the last time I had everything checked, I was super young…read more Thankfully, my primary care provider suggested I have my moles and freckles checked, just to be safe. I have some skin issues, including cancer, in my family history so I agreed and scheduled the appointment with the referred dermatologist. Upon scheduling, I really appreciated that the staff asked whether I preferred a male or female doctor. Knowing that my entire body was going to be examined with a magnifying glass, I opted to have a female doctor. Leading up to my appointment, I received a reminder in the mail, a call, and messages in my MyChart account. Loving all that outreach! I arrived to find a giant parking lot in the back of the building, which is where I was advised to enter the office. I got there and was immediately checked in, paid my copay, and took a seat in the waiting room. It was clean (even the restroom) and at first, I was a little nervous that I'd be waiting a while. There was a good number of patients waiting to be seen. No worries though, because I was taken back to a room right on time. The nurse was super friendly and explained the process to be while confirming my medications and whatnot. After changing into a gown, the doctor and nurse came in and began my exam. It went by very quickly, everyone was very professional, and I felt comfortable from start to finish. Questions were answered, and I was told that everything looked good... what a relief! I was told that I should be checked about every two years and that they would reach out to me to schedule when the time comes. Jeez, thanks for making this so easy for me! I definitely suggest being seen here if you're in need.

First of all, the vibes and decor are immaculate. Second, the business is woman owned…read more Third, the care is efficient and effective. Cannot say enough good things about Mona!!

5 stars - A True Gem in Cincinnati!…read more I recently had my first appointment at Mona Dermatology and saw Megan -- and let me just say, WOW. She was absolutely wonderful: professional, warm, and incredibly skilled. The entire experience felt elevated from start to finish. The atmosphere is top-tier -- modern, welcoming, and not at all clinical-feeling like some other places I've been. There was hardly any wait (a rare gem in healthcare these days), and the results? Better than expected. Truly. It feels like a work of art -- subtle, natural, but with a big impact. I've been to several cosmetic dermatology spots around Cincinnati, and Mona Dermatology is, without a doubt, at the top of the list. If you're looking for results and a great experience, this is your place.

Amazing Visit!! Will post pictures soon…read more First off Sidney at the front desk was the most well informed recieptionst ive encounterd! It was my first time coming in, and i thought i couldnt be seen but when i called in Sidney got me scheduled for the same day "AMAZING SERVICE"! She reassured me of how everything would go and even went over some of the options the Dr. might have for me! I had a dent in my cheek from an acne scar that had started to get worse due to me personally doing everything possible to make it worse thinking im a dermatologist, but i explained that to her when i called in and she scheduled me right away! The visit went just as well! Gabby is also AMAZING and well informed and made me feel comfortable about the procedure before the Dr. came in. She is very friendly and made the visit much easier! Dr. Hickman is beyond professional and efficient! When i tell you i had zero pain during this procedure i am not lying.. i would not even give it a 1 on the pain scale. ( the procedure i had done was filler to help fill the scar and lift the skin and overtime potentially help collagen start building back in the area) I am no longer ugly and back to normal. I recommend them for sure!! Thank you guys

This was genuinely one of the worst medical experiences my mother and I have ever had…read more From the moment we walked in, the entire office felt cold, dismissive, and incredibly rude. The receptionist and assistant were both abrasive and unwelcoming, but the dermatologist herself was by far the worst part of the experience. (Dr. Martha Hickmann) During the exam, she SCRATCHED my mother's irritated skin with her bare fingernails while examining the area. Not only was this incredibly uncomfortable, but it also felt completely unsanitary and unprofessional. There was no warning, no gentleness, and no respect for basic bedside manner. Her overall attitude throughout the appointment was shockingly condescending. Every question we asked was met with snarky, dismissive responses as if we were stupid for asking normal medical questions. When my mother asked about potential scarring from a procedure, the doctor sarcastically replied, "Every surgical procedure causes a scar," in a tone that was clearly meant to belittle rather than educate. Instead of offering reassurance or a thoughtful explanation, she acted irritated that she even had to answer. The entire appointment felt rushed and careless. Rather than explaining anything clearly or showing confidence and expertise, she seemed to just throw random possibilities around without much insight or certainty. It genuinely felt like guessing rather than informed medical care. What made the experience even worse was how physically invasive and disrespectful she was. She repeatedly put her hands on people without asking, handled irritated skin aggressively, and showed absolutely no awareness of patient comfort whatsoever. There is a massive difference between being direct and being rude, and this office crossed that line repeatedly. We left feeling uncomfortable, dismissed, and honestly upset by how unnecessarily demeaning the entire interaction was. I would absolutely never recommend this dermatologist or this office to anyone looking for compassionate, professional, or respectful care. The entire experience was awful from start to finish.

Lauren was incredibly friendly and knowledgeable. The first time I tried microdermabrasion I felt…read moreso comfortable talking to her. The results were exactly what I wanted -- my skin looked much more smooth and plump. The person working the front desk was also incredibly friendly and helpful with booking even though the booking window I wanted for my next visit wasn't open yet.

Disappointed. I wanted to schedule my first appointment since the pandemic hit and found out that…read moreall my credits (Juvly money) expired in 2020 and they are unable to honor or extend them though we are in a pandemic. I had them cancel on me the same day as my appointment and I have also had LONG waiting times (up to an hour wait prior to pandemic). I rated two stars because the Nurse Practitioner that did my laser hair removal was super nice and made me feel comfortable.