I guess I won't be going back to this place. I bought some prescription RayBans from them and the…read moretint on lenses began to crack. They were out of warranty to I had to pay $177 to put new lenses in them which I understand and was ok with that. Well the called me the next day and said they broke my frames and that they weren't responsible for doing that seeing they were out of warranty. That was tough but again I get it even though I wasn't happy about it. What floored me is the manager said if I didn't order a new pair of frames from them that I would not be able to ever do business with them again! Uh duh. I don't think they have to worry about that. Stay clear of this place...

The opticians are super unfriendly. You will be charged an extra fee to use a debit/credit card…read more They called me back late every time I've been in. Everything seems outdated and old. Not a great selection either. I would suggest trying a different place.

great experience, the doctor was very knowledgeable and helped me out each time, thank you!read more

Great place!!! Everyone was smiling and had a great attitude. Very friendly. Dr. Moses took the…read moretime to explain everything.

Still receiving great service from Dr. Cooke and his staff. All aspects of the process are very…read moreefficient. Appointment times are accurate, staff is friendly and professional, and I always feel like I am getting the best care possible.

I have blue cross eye med insurance, but due to the fact that I am diabetic, they charged my…read moremedical insurance instead of my Eye insurance. so instead of a $10 copay, I had to pay a $100 copay plus the eye photos that they require for the diabetic exam, an additional $25.

Marvin's has exceptional when assisting customers selecting frames according to face shape,…read morecoloring, brow levels. We have bought several pairs of glasses each and have never been disappointed. Marvina also offers adjusting services free of charge. Just love doing business with her.

My husband and I stopped by Marvina's today to get glasses for both of us. We are so excited she…read moredecided to bring her business to Cameron from Temple. From the moment we walked in we felt welcomed and she provided some of the best customer service we have ever received in an optical shop. We would 100% recommend her. We are so fortunate she chose Downtown Cameron as home for her business and would encourage you to go by and see her to support this new business. It's great not to have to drive to Temple or Georgetown for quality eyewear. She also has some very nice selections of purses, wallets, earrings, and other gift items.

I ordered a second pair of glasses from a prescription that was less than a month old. I explained…read moreto the worker that with the second pair glasses that reading was very blurry. She said the prescription that I turned in was correct on the glasses and that I probably needed a new prescription. She insisted that I was mistaken. The first pair of glasses that I have from the same prescription is fine but from another vision store. She told me that I need to move my head around until I found a spot that was clear for reading. I have been wearing glasses for over 30 years I have never had this problem and I know when there is something wrong. I am not a person to cause a scene so I left after trying to convince her that It was something wrong and she was determined that she was right. With insurance I paid about $300.00 for a pair glasses that I can wear only if I don't need to read anything. I will never shop at Visionworks again. She said I chose not to add the expanded bifocal at the bottom (which I did not even know was a choice because everything was in the prescription) and showed me a space the size of half the tip of my fingernail that I need to focus on for reading. I've never heard of that before. I am not satisfied and felt very humiliated with others standing around listening to the conversation. For me the rating is less that the lowest one available. It seems that it did not matter as long as she felt they had done their part and nothing else can be done.

We have been coming here years. This place does not respect insurance prices and will overcharge…read moreevery single time. Even if you present the benefits to the representative in the store and show them that you have a low copay for your vision insurance that they claim to accept. They will still overcharge you. They give very vague excuses and explanations. Also, in addition to delaying our daughter's glasses for pick up, there was poor workmanship quality. When cleaning the lens, it actually popped out of the frame. Going downhill in all areas, including service, product selection, workmanship, wait times, and pricing.. If you value your time and money go somewhere else.

We received my daughter's new glasses and she loves them. I really appreciate the staff for being…read moreso wonderful.

I went into the office for a retina exam. My dermo called in the referral, when I arrived the…read morefront desk said, "oops, no one verified your referral, but you should be good." I saw the doctor, did the eye exam, and paid my copay, the doctor was amazing. One week later I get a phone call from the front office asking for a PCP referral, which at this time, they cannot back date it. Today I get a phone call from Mackenzie at the front office, and she admitted on the phone, that it was her office staff's mistake, they should have verified and I should not have been seen at all. She then proceeds to tell me that I can speak to her manager, which then she stated her manager was in a meeting, however I will owe because the insurance referral wasn't in place. I told her I didn't feel that was right since it was her office staff's mistake, her response was that I can just deal with the insurance bill and take it up with insurance from here on out, and she hung up on me! I never once raised my voice, used foul language, I simply stated she had just admitted it was her staff's fault, so why should I owe for a bill when it was the employees fault they should have checked as the insurance verification team. I have never been spoken to or hung up on by an employee. Do not go here if you don't want a surprise insurance bill since their employees don't check properly before their appointments.

I was recommended here by two co-workers! I called on a Wednesday and was able to get in on Friday…read more That was a big plus. This is the best experience at a eye exam I have ever had. I walked in right on time. Filled out a short new patient form, handed it back within a few minutes I was called over for a quick check then the doctor took me right away. The doctor was nice and quick. I didn't feel rushed at all, I was in there maybe 15-20 minutes TOP! The price is amazing, plus you leave with a free pair of contacts if you get the glasses & contact special. I have definitely found my new eye doctor.

The Good: Ample Parking, Ample waiting area. They do have an E-Check at the app…read more The Bad: The check in lines are very long at times. ONE of the front ladies at the check in is EXTREMELY RUDE. The waiting time for your appointments are quite long and in my specific case they canceled a previous without telling me until I arrive at their location. The Doctor and the assistant were very pleasant. I did get to talk to the clerk supervisor and she seen genuinely concerned. The Bad: Poor performing employees need to stay away from customers or sent to the rear to work a the docks with no human interaction

Was a wonderful place. Staff is friendly and very helpful. I had a wonderful experience while I was…read morehere. Place was. Clean and everything was wonderful. I a, a hard stick and nurse got it on the first try. Everyone's bedside manner was great.

We miss Tad, but Amber is a great replacement. This is the…read moreplace to go in the Temple area. You get what you pay for!. Better service than the big box store down the road. Amber knows your name if you visit regularly.

Amber will treat you right. Very knowledgeable in the business and eager to satisfy her customers…read more I won't go anywhere else now.

Took my new prescription to the optical store in Walmart and was able to find a pair of frames I…read moreliked for a reasonable price. The employee was efficient and professional. She told me it would probably be a week before the new glasses would be ready but in just two days I got a call saying they were in. I picked them up and could definitely see better with tge new prescription.