I was a patient here for many years. For the most part things were pretty good with them. I really…read moreliked my doctor, Dr. Wagenknecht. I felt like she was very thorough and listened well. However, when I saw the PA I was mis-diagnosed and sent home with nose spray and was told to gargle lidocaine, to treat a raging throat infection. Ended up really sick but was an isolated incident. In January I went in routinely and because my BP has been high we decided to start on Lisinopril. It took care of my BP right away. A few weeks later I returned to the clinic, complaining of headache, terrible cough and facial/head pain. We determined it was the flu with maybe a sinus infection so I was given antibiotics. I returned again in March, still really sick with a worsening cough. Got some more antibiotics and just did not get any better. I finally called them in April, complaining of still worsening symptoms, asking for some Prednisone for what I thought was lingering chronic bronchitis and they would not give it to me over the phone, they wanted me to be seen. I agree; however, the three visits that I already went in for was costing $1K out of pocket. Not their fault, but what is their fault is once again mis-diagnosing me. I went to a new Allina physician on 4/6 finally and within four minutes of my being there complaining about this horrible cough, the CA diagnosed me as being allergic to the Lisinopril. Evidently having an allergic reaction with all of the symptoms which I was having (and more of which I don't want to talk about here) is very common. Allina adjusted my BP meds and sent me on my way. I'm nearly fully recovered but it would have been nice to have the last three months back, the sleep would have been good, and oh, right, being able to breathe. Maybe they were sick of me because I'd been going their so long; something about "fresh eyes." Fine, but I really can't afford these kinds of medical bills and really don't like inefficiencies. I won't go back and I won't recommend a North Memorial Clinic.

I had a medical emergency back in December that cost quite a chunk of money. I am on my dad's…read morehealth insurance plan so he was the one making payments to these bills. He did not pay the large sum in full but made monthly payments on the bill. Apparently that wasn't good enough because they turned the bill over to a collection agency! Now I can't even make an appointment to consult with a doctor on refilling my medication. (I also got hung up on between call transfers) What a scam! This is a horrible medical center! No one seems to know what's going on and they keep transferring me to more people that have no clue either. If you rely on your health insurance to cover any costs because you can't afford to pay $700 in full then I suggest you take your medical emergency elsewhere.

Terrible health care…read more Zero stars Insane wait times "due to Covid" Extremely unprofessional I've spent a works week worth of hours on hold.... this practice is a joke

Until our son entered into Childrens partial hospitalization program we thought the world of…read moreChildrens hospital and clinics. There PHP program in Roseville certainly changed that opion. Dont waste your insurance or your personal money on the program. On our sons last day, which we did not agree with ( your opion doesn't matter to them ) because our son still was not sleeping at night, and still having to be restrained for emotional outbursts. We informed the staff multiple time that trazadone no long worked to help our son sleep. So guess what they reperscribed, trazadone after retrying it with the same outcome as before, no sleep. I had to complain serveral more times and actually keep him out one day because he had not slept for two nights and they dat he came back was his planned last day they actually listened and changed his meds for sleep. The med changed only happened after we reached out to his fantastic psychiatrist at childrens in St. Paul did they listen and make a change on our last day. 2 hours into his last day at the program we were call to pick him up because they had to restrain him, he lost control of his emotions. Which is why he was there in the first place. He was no better off when they discharged then the day he started. Other items of concern for us were when his therapist flat out lied to us, they state the hour are 8:30am to 3pm but they never started on time 8:45, 8:50am. We were supposed to get daily updated on his behaviors everyday, in 3 weeks of treatment were received 3 updates. Never once did they ask how his afternoon and evening went. The " family therapy consisted of a 1/2 hour session where you where given the names of other programs and or therapists to see. The only real information we received about his behaviors while in the program were phones calls to let you know they had to restrain him. But we were never given the facts that lead upto him needing to be restrained. I loved the statement on the discharge papers was He is safe to return home and to school. I don't think so he is no better off today then when he entered the PHP program. Complete waste of time and money. Don't waste your childs and your time there. They don't listen to you as a parent, you receive little to not feedback whenvyour child is in the program, they ask you for no imput as to how things are going at home while there. And the absolute best part is being lied to by a therapist and then having said therapist deny what they told you. Communication back and forth between the parents and staff is so important in figuring out the best course of meds or continuing therapy for your child, but there was almost none of that. A completely disorganized mess. NEVER UNTIL THIS EXPERIENCE HAVE WE EVER HAD AN ISSUE WITH ANY SERVICES FROM CHILDRENS. But they failed completely in there Roseville PHP.

Great staff, location, and communication. The Doctors and Nurses are very knowledgeable and…read moreprofessional.

Met a great new doctor, Dr. Leonard. He was thoroughly prepared for my first visit having reviewed…read moremy records in detail. He took time and patience to listen to my concerns. I never felt rushed. His Assistant Reid was great as well. He was friendly, helpful, and very good at blood draws! Dr. Leonard came up with a detailed plan to work through my health issues. Then a week later I followed up with him to review my labs. It was refreshing to find a doctor who feels like a teammate rather than a rushed dictator. I highly recommend Dr. Leonard and his assistant Reid. The clinic is a peaceful setting, the staff is friendly and helpful. It's a small clinic without chaos. I will definitely return to see Dr. Leonard!!

Talking to intake and I guess she got bored and hung up. Not a great look. Suggest Nura and…read morewellness great experience and do not hang up on callers cause they don't care like MIPM

I stopped in at the clinic to get needed paperwork and start the process to become a patient. They…read moresaid they needed my entire medical file (no one has ever asked for that - including surgeons). I got the file and was told to send to their admin email. After not hearing anything, I contacted them and they said they wanted access to my file directly. I contacted my clinic and was given a code they could enter to view my file. I notified them of this with the code and have not heard a word back from them since. What a joke and to think I wasted all this time on their behalf. Won't even comment on my impression of clients in waiting room. Do not waste your time.

This is my primary clinic with my primary Dr and I've had primarily good experiences…read more I see Dr David Lehman and he's wonderful! Great at listening, understanding, explaining, easy to talk to and has great support staff. They respond quickly to any calls/my chart messages about concerns or questions. All his staff is attentive to detail, respectful, professional, polite and personable.I've never had any issues with either him or his staff. I've had a few interesting interactions with staff at that clinic, but it's never been bad enough that I don't want to go back or file a complaint. Just minor scheduling errors, billings mishaps and such. I would recommend anyone looking for a primary care Dr to see Dr Lehman, he knows how to take quality care of his patiences!

I've been searching for a great primary care doctor and found him with Dr Deal. He listens & helps…read moreyou find solutions. The clinic staff was friendly & helpful. My overall health is good & continues to improve with a care team I can trust. Thanks for a quality experience.

Most people don't like going to the doctor but they know it's necessary and very important to do…read moreso. When I visited this clinic for my annual check up I felt like the cleanliness of the facility, the modern design, patient -doctor and medical staff treatment, and ease of maneuvering through the different clinics were phenomenal. It was a combination of going to the airport without the hassle and the customer savvy style of the Apple Store. I literally had my mind blown because I was very impressed that staff were required to wear uniforms like airline staff. I was assisted at check-in by the staff who took my picture with the Microsoft surface and then gave me a badge to wear while I waited to be seen. As I waited - which was not long at all, I noticed that they had a complimentary refreshments station with coffee, tea, hot chocolate etc. At every turn I was impressed. Then when I went to get labs done I received a buzzer, similar to what you get at red lobster or Applebee's when you wait get notified that your table is ready. I was in and out of this place in no time. Loved the efficiency and hope they maintain this high level of service. P.s. They also have a cafe!

What an outstanding organization. My mother is battling myeloma and underwent a stem cell…read moretransplant. She's been doing daily visits to this clinic to have her blood drawn and checked. It is so clean, easy to navigate and the staff is AMAZING! So friendly, so patient and so helpful. They are never rushing any patient so sometimes may be running a few minutes behind BUT they truly value your health so they are just ensuring everything is right before sending you off. They also have shuttle service to nearby apartments. Beautiful artwork displayed by prior patients. All around it is just a great place to be if you need to have something like this done!

Dr Hoffman is a great doctor. She's very smart, attentive, asks good questions and really listens…read moreto her patients. I've been with her for the last five years, and I've appreciated her expertise and common sense during that time. She's a little hard to get in to see because she rounds at the hospital every other week, but other than that, she is FABULOUS.

Dr. Fernandes was thorough - excellent consult. I found her pleasant to work with and she cured my…read moredaily headaches with a new mouthguard! Highly recommend

WARNING....DO NOT GO HERE! This is only a great choice if you want to RUIN your bite with their…read moresleep appliance, and then need orthodontia to correct it. The first 2 oral appliances worked well over several years. Upon updating with a third one in 2023, the problems started. When I notice that my bite was changing, putting pressure on my front teeth, I returned to Dr. Patricia Fernandez in December, and she told me to stop wearing it immediately, and to seek medical assessment for sleep apnea. Total charges for the new appliance were $2,795, and I had already made payments of $1,969. This was full retail - as it was not covered by insurance. Dr. Fernandez refused to consider any adjustment to the cost, including the $185 she charged me to tell me to stop using it. In the end, I only asked for waiver of the $185, and she said NO. I DO NOT RECOMMEND THIS BUSINESS!