My husband and I both saw Dr.Stone in 2020 to have our hearing needs assessed. My husband was…read morealready wearing hearing aids and was curious about new options that might give him even better hearing. I'd already had my hearing tested and wasn't convinced hearing aids would really benefit me. Dr. Stone spent a lot of time educating us on the technology, the options and their pros/cons and the costs. I was able to walk out of her office with two options on loan to try before I made my decision. We have high regard for Dr.Stone.

I had an appointment with Dr. Stone at Affinity because of a worrisome hearing concern. I was truly…read moreimpressed with the knowledge and caring she provided. She thoroughly explained why I was having trouble hearing out of my left ear. Then she tested my hearing in a very professional way. This experience was much better than one I had experienced at my local clinic in Elk River. Great place

I have been with SoundPoint for 10 years or more and I am a user of hearing aids for 55 years…read more Having lived in several different communities, I have had experience with a number of different hearing aid dealers including those connected to a hospital. SoundPoint is the best dealership I have experienced. Appointments are readily available. Technical and clerical staff are both friendly and competent. Of course there is always the temptation to go to a big box stop for a cheaper price and I did this once but the service is not there. Leland E.

WORST customer service on earth. Rude & incompetent manager & employees. My 87 year old mom ordered…read morehearing aids. First time she arrived for pickup, they gave her an unmatching set (two different colors and sizes); second time they called that the replacement set was in. When mom drove all the way for her appointment, the hearing aids had actually not arrived at the store. For the third appointment, my mom got lost and was a few minutes late. After making her drive there for two previous appointments that wasted her time due to their incompetence, they actually refused to help her and insulted her and made another appointment for a week later. We took our business elsewhere. DO NOT USE THEM!!!

sadly we made an appointment and told the receptionist that my step mom had medical assistance…read more then a week later the day of her appointment we get a call canceling her appointment because they don't accept Medicaid patients. my step mom had made a medical ride appointment from Delano with a 3 day advance now she has to cancel the day of. very poor customer service. if that is their policy the front desk should know it and let the potential client know immediately. I would give them no stars if I could. notice should have been given last week not day of. so disappointing!

Marshall Rosner at Sonus has been my hearing care professional since 2014…read more The Starkey hearing aids that he fitted me with have been outstanding and his service is great! I highly recommend Sonus hearing care professionals to anyone who needs hearing aids or just thinks that maybe they're hearing is getting a little weaker.

I received an offer in the mail for a 25 dollar gift card if I went in for a hearing test. I did…read more But I never received a gift card. There may be hearing aids in my future but they will certainly not be from this company. [UPDATE] Cards received with an apology.

Miricle Ear hearing aids are easy to wear and easy to charge. They're really unobtrusive, I have…read moreshort hair and no one even notices them. The hearing professionals are very knowledgeable and supportive. Follow-up care is free. If there is a problem, one can get a speedy appointment to correct it.

I upgraded my hearing aids after about 3 years, and I really love the new ones. I was able to try…read morethem before buying, and that test wear cemented the deal for me. I hear so much better with the new Starkey aids. Jim is very responsive and worked with me to get the best fit. I really appreciate the person care and the follow-up.

Excellent professional and personal help with hearing aids. Jim Grant goes the extra mile to help!…read moreI highly recommend this place for testing your hearing, recommending brands of hearing aids, and helping maintain them. He also made a house call to help reconnect a streaming device that sends TV audio directly into my hearing aids!

I wish that Dr Christenson could be my primary care doctor. He's kind, considerate, respectful,…read moreexplains things well... and he listens. The office in Maple Grove is very convenient and has its own parking lot making it very easy to access care. I only write reviews when I feel that I have received exceptional care (where I feel like I'm a person who matters, not just a transaction).

August 2025 went in for warranty work with audiologist and she did services above that without…read moredisclosing that information. Then billed us for it. when questioned, they refused to even discuss, just demanded payment.