sadly we made an appointment and told the receptionist that my step mom had medical assistance…read more then a week later the day of her appointment we get a call canceling her appointment because they don't accept Medicaid patients. my step mom had made a medical ride appointment from Delano with a 3 day advance now she has to cancel the day of. very poor customer service. if that is their policy the front desk should know it and let the potential client know immediately. I would give them no stars if I could. notice should have been given last week not day of. so disappointing!

Marshall Rosner at Sonus has been my hearing care professional since 2014…read more The Starkey hearing aids that he fitted me with have been outstanding and his service is great! I highly recommend Sonus hearing care professionals to anyone who needs hearing aids or just thinks that maybe they're hearing is getting a little weaker.

This review is just for hearing aid repair. I was happy to find a place closer than my audiology…read moreclinic to get my hearing aid fixed. The office building looks like a brick mansion that would be perfectly at home in Virginia. Beautiful red brick two story with white columns and shuttered windows, it certainly has a stately vibe. The audiology clinic is located on the first floor to your left. I was able to drop off my hearing aid to be repaired because they did not have the correct size receiver. This was not a problem, and my hearing aid repair was actually completed the following morning. It was an excellent experience.

This is just the best audiology clinic and so convenient. Beth Thomas was able to help my very…read moreelderly mother hear so much better. She took the time to evaluate and order a much more efficient hearing aid than I ever thought possible. Nice friendly office and easy to get to on the main floor. I'm so grateful for the help we received.

Went to SoundPoint to get my hearing aid, which had quit functioning, repaired. Received…read moreconflicting information regarding the qulity of my current hearing aids and was told they would need to be send in for a battery replacement. They wanted to send in both hearing aids even tho just one wasn't working with a charge for each. Upon its return, was told needed an appt to "pair" the returned hearing aid. Went to office, receptionist gave me the non-charged returned hearing aid and told me to finish charging it at home and follow the instructions "on the website." Still not working. Called for an appt. Message left on my voicemail this office does not have equipment to do this pairing. Called for itemized statement for work paid for but not completed. got another voicemail from "home office" that this office does in fact have equipment and make another appointment. $300+ and still not working NO WAY!! BEWARE!

Kathy Young is an extremely knowledgeable and trustworthy provider! My father recently visited the…read moreBurnsville SoundPoint office and was treated with the highest care and attention. He will be recommending Kathy and SoundPoint Audiology to his co-workers and friends and is extremely satisfied with his hearing aids!! Thank You Kathy & Carrol for going above and beyond in ensuring top patient care and satisfaction!

I have been going to Quality hearing for many years and they have taken good care of me along with…read morefamily members. I have also recommended them to many people.

I was disappointed in insurance verification, cost transparency, and patient guidance for younger…read moreindividuals.

The staff are professional, friendly and courteous. I flew from California just to have my vein…read moresurgery at Minneapolis Vein Center. Answered all my questions.

Amanda Wood is my hearing specialist and is very good, very efficient at what she does. I highly…read morerecommend her to all my family and friends that need aid in hearing. She is a joy to talk with an always has time for you & will get you right in to help you with whatever you need to make your hearing better. She is very good at educating you on your hearing problems and about your hearing aids you are thinking of buying. Thanks to Amanda I am very happy with my hearing aids and I hear much better now.

Won't go back. Went for the first time as a new patient for a skin cancer exam and discovered I had…read moreeczema as well. I was given a cream that made it worse. I went back 7 days later to be seen again for a follow up to the cream and was charged for another office visit. When I called to find out why I was billed for the first visit (should have been preventative) and why was I charged full price for the follow up, I had to make repeated calls. When calling the main line, most of the time it goes to voicemail and they may or may not call you back. When I finally reached someone, they said they had to have billing call me back. After multiple follow up calls, I was told the first visit was diagnostic so can't be billed as preventative and the second visit required another exam so wasn't considered follow up. The exam was all of 2 seconds of the Dr seeing things were worse and gave me a shot to minimize symptoms. They said I was examed again and it had to be billed as such and not a follow up. I will not be going back not only because I feel like I was unfairly charged but also because trying to get anyone on the phone was extremely difficult. I will stick with park Nicollet.

Great care with quick service. Easy location too. Dr. Pierre-Louis is a gentle and expert…read moreclinician. My wife and I are both satisfied patients. Highly recommended!

I was here last week to get some impressions made of my ears. The Dr. Was very friendly and…read moreprofessional as was the receptionist. I found the cost to be reasonable and I would recommend this business to friends.

I have been wearing hearing aids since 1995. I have been a client of Doctor Zhou's for about 6…read moreyears. I am amazed at the difference in the quality and in the service I receive. Dr. Zhou works closely with me to ensure that my hearing devices are suited to my lifestyle. He has even adjusted them to accommodate the tones of my grandchildren's voices so that I may hear them better on the telephone! I appreciate his attention to detail and the way I can finally hear as I should. The cost of the devices is also very competitive. The warranty exceeds that of the other providers. I highly recommend him to my family and friends. Joy Lenz