WORTH THE READ I had a propane fireplace installed and…read morereached out to Suburban for service. The man who installed it showed me exactly where they needed to look to hook it up inside. When the "technician" (I feel a loose term) came he dismissed me and removed all the logs, subsequently having me do a jigsaw puzzle for the next few days to get the flame right. Additionally, he did not bury the line outside and that was what i feel, a call I should not have had to make. Fast forward, I have had 2 Fireplace companies look at my fireplace because it would not stay lite. Two Professional companies, 4 visits, and numerous parts changed and head scratching. Neither company could see anything wrong with the fireplace but changed out the only parts they could think to be causing the issue. But still did not stay lite. After some phone calls and web research I had some concerns it could possibly be the propane tank or the gas inside it. I called Suburban to come inspect it I asked that I be present so that I could ask questions and see what was being looked at, so I could feel comfortable knowing I actually needed to replace my fireplace. Craig told me "no problem" but instead I get a voice mail from Craig stating that their Technician, Gene, looked at it and didn't see anything wrong with it. Suggesting I get yet another fireplace company to look at it. ARE YOU FRIGGIN KIDDING ME???? Again dismissed!!! So I call them and say I would like them to come pick up their tank. It has been over 2 months and it is still in my yard! I might also add that when I started having problems with my fireplace I had them fill it. They charged me for the full tank tank and I have had over $300.00 in credit held hostage for going on 2 years. You have been warned!!!

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

These guys go above and beyond. Great customer care, Their prices are reasonable but they treat you…read morelike you paid a lot of money. Their team are all very professional.

This is the best company and employees. Casey came out shortly after we called and gave us a…read morefantastic price. Casey also came up with an alternate solution that better suited our budget. Two days later the guys came, on time, and so friendly. They worked on our job like they were working on their own house. I had to fly back to Florida Friday. The job was done by Thursday. I cannot say enough good things about this company and their employees!!!!! Thank you so much!!!!!

Drain Fly is the best service out there. The great reviews on their website says it all!! It is…read morehighly recommended by all the reviews on their site. I have recommended this company to many and each and everyone of them could not thank me enough. Very knowledgeable, reasonable and very professional.

STAY AWAY if you don't want your house damaged! 4/2/23 - We had a clog in our bathtub and Drain Fly…read morecame out to take a look at the problem. The plumber seemed to be having problems unclogging the drain, so he started to snake through the sink. As I'm sitting in my dining room I hear a loud rattling sound in the ceiling and water starts pouring through the ceiling fan. I yell to the plumber that I think he broke a pipe. He tried cleaning it up, apologized profusely and told us that we wouldn't have to worry about anything and that they would take care of everything, then left hastily. Fast forward to today, 4/10/23 and we haven't had a functional shower and sink in our upstairs bathroom since Drain Fly broke whatever they broke. The owner is trying to shirk responsibility by saying it is an old house and the pipes were old (which is speculation). If that was a concern though, I'm curious why they wouldn't have utilized their advertised video inspection services to insure that they would not damage anything. At the end of the day, they caused damage in this house, have caused a serious inconvenience and are not willing to make it right while trying to avoid responsibility. As a kicker, the website lists that they a veteran owned business. As a veteran and small business owner, I find the way this company operates to be a discredit to veteran owned small businesess and I will be contacting the VOSB department to have them remove this illegitimate accreditation from their website until they go through the proper channels of verification for a VOSB emblem. TLDR: They'll break your stuff, avoid responsiblity and then ghost you.

We were having a lot of drainage issues in our side yard. Phillips Excavating promptly came out…read moreand proposed a good solution to install a French drain, regrade the portion of yard that needed it and to direct the flow of any rainwater to the back of our property. Planted grass seed and put down straw. Very happy with Phillips Excavating and highly recommend for expert advice, prompt & competitive bid, followed by quick scheduling and service.

TJ is great to work with. He is a master at his craft. Started with empty lot. He did a rough…read moregrade, foundation dig, utilities install, drains, final grade and finished with seed and straw. It was a true pleasure to do business with him.

On time and very courteous. We have used them several times and they always give great service.read more

I LOVE these people. They have always gone at least one step, if not a dozen, beyond what I've…read moreasked them to do. I think their guys are wonderful.

Living in an aging Ryan home, I've needed quite a lot of plumbing help in the last couple of years,…read moreand these boys have been amazing! Larry, Justin, and Matt have all been here, and have been exceptional in their work and their service. One thing I've discovered is that, as with most other things, plumbing is expensive! And to be honest AK is as well, but they do great work, and these guys try to find the best ways to get the job done, without breaking the bank too badly, and at the highest quality. Definitely recommended.

This shady company came to my house for gas line repair and pressure test.. The bumbling idiots…read morecould even detect a leak in a simple 30 ft. Run.. Then the weasels handed me a bill for 1049.40 for absolute shoddy zero resolution work, even though I myself did most of work for the tech.. Anyhow, this company is Poo Poo.. Shitcans need to refund my loot if they any business ethics.