I've never purchased anything from these guys, nor have I ever paid them a cent. But if their…read morebusiness practices in sales are anything like their free customer service over the phone, I'm a fan. My pilot light was out in my gas log fireplace. I couldn't figure out the 3 step process to get it back on. I called Youngstown Propane assuming that I had a problem in the line and needed a repair. The guy that answered walked me through the process and it was relit in about 10 minutes. If I ever need anything propane related, this place will get my first look and will have an advantage. Thanks for the help.

These guys ARE great! We had purchased a fireplace insert from another local business and had…read morenothing but problems. The guys from Yo. Propane were wonderful in helping us figure out that the original company installed the wrong parts for running a propane tank. Not one problem since! We also recently shopped all over town for patio furniture and ended up back at Yo. Propane, where we started, because their prices were comparable to all others and customer service was impeccable! Highly recommend the business - it just goes to show why they have been in business as long as they have.

Best propane supplier in the tri-state area. Best prices and best customer service. You can…read moreactually call here and talk to a real person during buisness hours without waiting 30 mins. They've always kept me in gas while other companies weren't able to service anyone. Expert level knowledge about propane. I would recommend them to anyone. They don't charge delivery fees or any of the other fees you get with Amerigas/suburban etc. If you need propane service give them a call.

Just had a new fireplace door installed. John at YP was great to work with keeping us informed…read moreduring the process. The door is well made, sturdy and beautiful. Well worth the investment.

Not a good company. They work with the frauds from Tankfarm. Which means they charge 33% higher…read morethan others. They fill when you specifically tell them not to. And basically are terrible to work with all around. There are a lot better choices out there that operate with integrity. Do not use these guys.

Things are going along quite well. Being unable to get around very well, the…read morepropane keeps coming on timely.

Amerigas has a policy of 2 weeks out, in their busy season, which logically because its winter, and…read morepropane is heat, should be a priority to deliver in a timely fashion, which previous experience, were approximately a week wait time. My tank was at 30percent, they do not answer phones so tell you to use internet site, and when that failed and I used chat option, they did not reply to the request and so a second request after being dismissed by phone contacts,the urgent order, for a refill, still after3 days has gone unfulfilled, as indicated in last phone conversation. In that and other previous conversations, was said to require a 2, to 3 hundred, up front fee, but they were going to wave said fee. So, I will be at their mercy, a 63 yr old widow and my dog, in the upcoming minus digits of 2021. I will hire more dependable Company come the Spring season.

Well its 9 degrees outside and after calling Klaussen Oil Co for a 150 gal. delivery @ a cost of…read more$479 they have yet to show up.They do however make a point of retaining your credit card and billing your account before they will even talk to you about delivery. I have been a good standing customer and would expect just a bit of comittment on their end. Not a chance,look if your understaffed I get it I'm not challenged but when I explained that I have zero fuel and am heating my 4 bed 2 bath home with space heaters they seemed to tell me their driver may or may not get me today,they just didnt know. I was thinking that maybee they could take some of that nearly $500 and get their driver a cell phone. Okay I'm still cold but I'm done now....

Pay is greater plus benefits. There's less than a handful of places I would recommend and working…read morehere is one. They treat their employees like family.

These ppl are terrible, communication is awful and the turn around time is a joke. No matter who…read moreyou call its a different answer! It's seriously a mess if you can avoid these ppl, i absolutely would

Called on Dec. 26 for oil and was told it would be three weeks. When I didn't get oil, I called and…read morewas told I never ordered it, and I wouldn't get it for at least three additional weeks. This was the week of the blizzard, and, after waiting three weeks of waiting already, I was told it would be an additional four. Then a girl told me my name was removed from the list. But Manager Holly Pierre told me it was on the last after last minute shuffling of orders with the dispatcher. So the next day I waited, no one came. There's a special kind of hell for people who torment others in this fashion. Fortunately, I have proof of these events, and if my pipes freeze, I know who will pay. And it won't be me.

The ladies who run this office is Amazing! Each and every time I call they are friendly, pleasant…read moreand helpful. I am very pleased and happy with their service.

Wait time on the phone 20 minutes and I am first in line. We have not used propane for 2 years and…read morewe are still being billed.

I needed to rent tables and chairs for my nieces baby shower in Moon Township. General Rental…read moreCenter was the closest option. I rented two six foot tables for food and drinks, four round tables that seated six and 25 folding chairs. The baby shower location was out of their delivery zone, but they rented Uhauls. I picked up the rental and Uhaul Friday morning. They loaded the table and chairs, which I appreciated! Everything was in working order. The tables had wooden tops, which we covered with tablecloths. I returned everything Saturday after the baby shower as I was heading home the next day. They had a drop box for the Uhaul keys. It was a simple process. The tables and chairs cost roughly $140 to rent and the Uhaul cost roughly $100. The Uhaul was $19.99 per day and .99 per mile. I would rent from this business again. The manager was friendly and the equipment met our needs.

I needed to rent AV equipment, staging and 60-inch round tables, required delivery from Cranberry…read moreto Airport @ 27 miles/30 minutes; unfortunately, this distance is outside of their delivery zone. What a shame that they could not accommodate my request.

We are 40 year customers of Southall Gas. Through thick and thin. Call at 30% and be polite. Pay…read moreyour bill within 30 days or use a monthly payment system. Things happen - one time we got to 5% so now we have a backup and one time the driver ran over our Landscaping -we fixed it and One time a driver got stuck in our driveway, it needed plowed Took 40 years and no repeats on minor offenses, that we could help remedy.

The customer service of the woman working the phones in the office is rude, ignorant, and needs to…read morelearn customer service. I would never recommend them to anyone after the way they treat the elderly and even myself. Good riddance. Called Lictus and they were polite and caring. Was able to get something for the next day.