Absolutely amazing helpful service there were three people in there that help me find exactly what…read moreI needed after running all around town. Thank you guys so much. They were so understanding.

BEST hardware store in Baton Rouge. This place has everything, I swear. I love visiting here and…read morespending my money at this local gem instead of supporting larger stores or online stores. The staff is always super friendly and helpful and knowledgeable. My husband and I love plants and go here for soil, pots and nutrients. We have never been disappointed with the products and weve been shopping here for about 6 years now. It's funny because I never imagined I'd be the kind of person who gets excited to go to a hardware store, yet here we are. I love shopping here and I love everyone who works here. You may pay a little extra for items but I promise you- the personal customer service and the fact that you'll never have to stand in line longer than 3 min- more than makes up for the price difference.

Amazing people, very friendly and helpful, they had everything I needed to fix my generator and it…read morewas at a reasonable price too which was amazing

Good place for any home project needs The employees are helpful and know where everything is in…read morethe store

Do not go here. I called and asked if they had furniture dollies when we needed some for our…read moreupcoming move. I was told they had some in stock. I drove up to the location (it is not easy to get to from South BR). I was happy to see they had 6 dollies and lots of packing supplies available. I took 3 dollies, some plastic wrap and boxes to the checkout. When I got there I was told I cold only by the boxes, as the plastic wrap and dollies were not entered into inventory. WTF! The items were on the floor and I had called to make sure they had them. The cashier spent 20 minutes of trying to contact the owner in hopes on having the items added to inventory so I could buy them. He then told me that I should come back in a day or two. What? I drove up there once after being told the items were in stock. Not doing that again.

Gosh, I am bummed to see the reviews so low here. I had fantastic experience here form start to…read morefinish. The only odd thing I experienced was that I booked for one location, but it got changed to another location. Thankfully, it wasn't too far and I was still able to get to it in a timely manner and still end up at the next location I needed to be at. Upon arrival, I walked up to the counter and I was taken care of fairly quick. Signed, sealed, delivered and I was on my way with the 10' U-Haul truck I needed for 24 hours. It was too easy. Truck was clean and spacious enough for us to move all of our stuff. Make sure you are aware of when you place your order that it starts at $19.95 and it can go up from there pretty quick because they charge mileage. Even though you are quoted a price, when you pick-up that price could change, when you drop off the truck just depending on how much you drove with it. Though I do not prefer this pick-up location, it was easier than the other location I picked up before because this is an official U-Haul store. Need boxes, packing tape and other moving accessories, they have them here. I ended up renting a handtruck with my order, which was extremely helpful in the moving process. The customer service was quite professional and I was so glad that I ended up using this location. I highly recommend this location.

Craig did a great job explaining how to fix this mess under Mom's sink. Thank you!…read moreTonya

As some one that can not verbally express what I need when I go to the hard ware store, I knew that…read morecoming to ACE someone would understand me. And I was in luck. I needed an extension nozzle to connect a hose to the faucet, to connect the pressure washer, for work. See completely confusing! But there were two people that were able to guide me to what I needed. I wish I knew their names, but hopefully my terrible description of my needs, will remind the two great employees, and send my thanks. And it was exactly what I needed!

I booked U-Box storage online then needed to change my original booking. I did this face-to-face…read morewith Kevin Heltz, telling him my boxes should stay in Baton Rouge until I provided a final address. They were shipped to Austin anyway. Then Kevin assured me the next move would be covered, then denied saying this. U-Haul has charged me for two moves and done nothing to fix it. Kevin is not a man of his word. Don't trust this guy.

I rented 3 u-boxes in Florida. There weren't any problems at all. It was delivered, and the labor I…read morehired were quick and loaded them perfectly. However, now that I'm in my destination (Louisiana), I'm being told they need a picture of the apartment I don't have access to yet in order to deliver it. I asked why I didn't have to do this in Florida, but she just told me they needed a picture or they would have to reschedule. I asked if I could reschedule for Saturday, and they said they don't deliver u-boxes on the weekends. Wtf?! I start my new job on Monday and guess when my boxes will now be delivered. Yep! Monday. Most people work. How is it they dont deliver on the weekend? Is this just a Louisiana thing? I didn't have any trouble at all in Florida!

I have been here in the past. Sometimes it feels unfriendly, but these guys are here to help…read more Daniel helped me this morning and talked me into using the Screen Shop next store to the hardware store. That tip was much appreciated!!! Stop by when you're in the neighborhood I'm sure they'll appreciate your business!!!

Best Servise local and has what Home Depot never has also local and convenient!!!!!!!!!!!read more

Stock is good, service is great, overall a quality place. They have what you need to get and they…read moreknow how to help you.

Customer service was beyond expectations. Katelyn went out of her way to assist us. Tabitha the…read moreshop cat is an outdoor cooking expert.