I reserved a truck and auto transport, along with dollies and furniture pads. I recently learned…read morethat these items aren't all available, and what is available is in 2 different locations. This doesn't work for me because the locations are 10 miles apart, I would end up leaving my car stranded somewhere. I tried to get help from one of your supervisors, but she would not provide a solution that works for me. The best she could do was to pick up the truck and trailer 30 miles away, the dollies locally and could not find any furniture pads. I have already paid Uhaul almost  $1000 for packing supplies and labor, and all that money is wasted because of this. Please tell me why you can't honor your CONFIRMED reservations!!!!

I will never rent from this location again! I was over charged on my card for my rental. The owners…read morecomputer is very outdated and he doesn't seem to know how to work it. I have been fighting for a week to get my bank charges corrected and get back my NSF fees which I should not have gotten!! I would NOT recommended this location!!

Courteous and prompt service! Rarely had to wait. Oh, yes. A smile always. Always pleasant to visit.read more

Visited the store this morning. I had 4 small boxes to ship. The employee helping me seemed very…read moreinconvenienced by my 4 boxes. I also know for a fact that he ripped me off with the shipping prices. When I told him the 4 boxes were going to separate addresses he rolled his eyes and sighed. Where is customer service nowadays? I am so sorry to inconvenience you at your job! I'll always use FedEx from now on!

This company went above and beyond what I asked them To do…read more They were prompt, efficient and exceedingly careful with all my furniture and boxes, etc. I would highly recommend them!!

Darryl's Moving Services was very responsive, accommodating, and took the time to understand and…read morediscuss my moving needs. I would definitely seek them out again in the future and highly recommend this company for their professionalism and customer service.

Got an indoor "climate-controlled" unit there several years ago, no issues at the time. However,…read moresome items later became yellowed, warped, or brittle due to the heat, which shouldn't have happened if the duct system was working properly. Also became rat-infested.

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Gosh, I am bummed to see the reviews so low here. I had fantastic experience here form start to…read morefinish. The only odd thing I experienced was that I booked for one location, but it got changed to another location. Thankfully, it wasn't too far and I was still able to get to it in a timely manner and still end up at the next location I needed to be at. Upon arrival, I walked up to the counter and I was taken care of fairly quick. Signed, sealed, delivered and I was on my way with the 10' U-Haul truck I needed for 24 hours. It was too easy. Truck was clean and spacious enough for us to move all of our stuff. Make sure you are aware of when you place your order that it starts at $19.95 and it can go up from there pretty quick because they charge mileage. Even though you are quoted a price, when you pick-up that price could change, when you drop off the truck just depending on how much you drove with it. Though I do not prefer this pick-up location, it was easier than the other location I picked up before because this is an official U-Haul store. Need boxes, packing tape and other moving accessories, they have them here. I ended up renting a handtruck with my order, which was extremely helpful in the moving process. The customer service was quite professional and I was so glad that I ended up using this location. I highly recommend this location.

These people have no sense of urgency, we waited in line for 20 minutes while the lady behind the…read morecounter chit-chatted with her friend. I finally asked if they minded helping us sometime today and they rolled their eyes. Took entirely too long to get my reserved vehicle. Lady also took pictures of my drivers license on her personal cell phone. Wtf?

I was tasked with moving and wanted to try something different. I usually would do it alone or…read morethrow everything away and restart. Next Nest has helped me start a new tradition of hiring movers. Justin, assisted me from beginning to end. He was able to ask all of the right questions and get me a quote. He even examined the locations to give me the game plan on what needs to be done. Justin sent invoices, responded quickly, and was very down to earth. The cost of moving is much less than people think. It felt good to do my part and the leg work be handled by someone else. I recommend hiring movers and NEXT NEST to everyone who is moving. The money spent it worth it, once you think of all the time saved. Justin and his team moved all of my items with efficiency and care. It even started raining during the process and they made sure very item stayed dry. Justin is so helpful he even assisted a neighbor who needed their doorbell installed. Overall, this is one of the best customer service experiences, especially for the New Orleans area! I recommend them to any and everyone!

Overall this was a Very Positive experience! Justin listened to my needs and was very accommodating…read morein that I needed to move items from two separate locations to a new place. He & his associate , Damon, were very careful with the items they moved- utilizing blankets, plastic wrapping, corner cushions, etc. They disassembled & reassembled furniture items all while working fastidiously and rarely breaking! This was a huge job and there's no way we could have done it without their enormous help. Worth every penny spent! I highly recommend New Nest,LLC to anyone looking for moving assistance.