i have called Damon glass 6 times and left messages......crickets no response, he put in shower…read moreglass enclosure for us a while back, need to speak with him about another bathroom we would like done and get an estimate and no response, calling ross at 757-202-7909, female voice says leave a message and will call you right back.......crickets for all 6 messages i have left since 1-31-2026. I don't know what is going on with this business but it may not be good. sad customer service. unless he calls me back go elsewhere for any kind of glass work at all is my suggestion....just saying. UPDATE AS OF 4-2-26: Damon did finally call back and left a message on my machine and said he may have been having phone issues or phone got hacked...etc. As a result of him finally calling us back taking so long after almost 4 months I increased the review a bit. I wish Damon glass the best but we already found another bath glass enclosure guy to do the work after trying for almost 4 months to get up with this company. Wish we could have done business and be well.

Great quality work and very professional! So happy with my new glass shower! I highly recommend…read moreDamon Glass!

This place is very close to home, which is nice bc I needed them a few weeks ago when a friends…read morechild broke the glass top of my table behind my couch. Although we took a huge chunk of the remaining table top the one they made was about 1/4 inch too thick and 1/4 not wide enough. It's not the same fit and so I have issues putting the same items on top. They were nice and fast but, it's not the same and it's disappointing bc we took a 6x8 or so size with both width and height as well as depth for accuracy.

Please do yourself a favor and DO NOT use this company to install glass in your home. While they…read moreare fairly pleasant to work with, their work is subpar at best and they lack any real sense of urgency to address concerns. We used them (via our contractor) to install the glass walls and door for a new master shower. We've had to call them back out at least THREE times to address leaks. Either their installers were in a rush, truly had no idea what they're doing, or don't care- or perhaps a combo of the three. Either way, I'd suggest not working with them.

I suspect this company must have changed hands because my experience was nothing like the other…read morereviews. Not even close - so be careful what you read into them. They reference a "John" in their reviews. There is no John. From the beginning, the owner, "Ethan", was hard to reach. After booking an estimate, he rescheduled, then arrived late. I should have known better, but I stayed with him. He came out and measured and told me he would send me an estimate. I had to remind him several times for the estimate. When I finally got the estimate, I accepted it. But then he went dark for weeks without responding. I called him, emailed him, and texted him. It took many days and sometimes weeks for him to reply to any of my attempts to contact him. Just as I was going to choose someone else (wish I would have), he responded. Seemed like a nice guy so I agreed to let him do the job which was to install glass shower walls and sliding shower doors in 2 bathrooms and install new hardware in a third. Over $5,000 worth of work. As I should have expected, the installation was delayed over and over. Once his crew arrived for the installation, they didn't have all the parts. After installation was complete, ALL THREE showers leaked profusely, from the caulked areas and from the seals on the bottom. I'm talking about water reaching 3 to 4 feet into the bathroom floor. This is after I let the installation sit a day longer than he recommended just to make sure everything dried. I called him for repair and told him not to send his installers as they failed on all 3 showers - clearly, they didn't know what they were doing. I demanded he come out himself. Once again, his arrival was delayed time and again. It took him many days to respond to each of my contacts. He finally came out to do the repair, but I could tell he was struggling. One of the pieces he installed he broke during installation and said he would come out again to replace it but in the meantime it should still stop the leaking water. After the repair, guess what... ALL THREE showers still leaked. I contacted him again. As usual his responses were horribly delayed. When he finally contacted me back, he "guaranteed" me he would come out "ASAP" and take care of this. Two weeks went by with no follow up from him. Finally I let Amazon fix this for me. Did some research, bought some parts, and had to reinstall the sliding glass doors. But I fixed all 3 showers. No more leaks. I texted him that I had taken care of the problem by myself. You would think he'd be ashamed, instead guess what... no response... DO NOT HIRE THIS COMPANY whether you are a homeowner or a Contactor.

John did an amazing job! Went above and beyond to construct the perfect set up for my rainfall…read moreshower. Highly recommended!

Highly recommended! One of the best home improvement related businesses I have ever dealt with…read more Great workmanship and attention to detail, fantasic communication at every point, and thoroughly professional in taking care of everything in a careful way. I am very pleased with the glass and hardware products I had installed. I had an old aluminum framed glass panel and door replaced with a frameless set--the results were great! I have a discerning eye and this exceeded my expectations--all at a fair and reasonable price!

He came fixed a botched job from safe step. I would recommend him. Safe step not so much.read more

Allure Showers installed two glass shower enclosures/doors for us. They are detail-oriented and…read moreensured our master bath enclosure fit perfectly! The personnel are terrific! I only wish I needed another shower door but we're done. I highly recommend this company!

Outstanding service and excellent craftsmanship. Great communication and friendly people.read more

These are the team to go to for all things flat glass. Rhonda is a pleasure to work with and Greg…read moreand Tyler showed up and went above and beyond to assure customer satisfaction. They stand behind their quality work. They are a pleasure to work with. THANK YOU.

One problem was month delay in completing install by West Shore Home, due to back-ordering of glass…read moredoor by M&G. Shower not available to use in that time. Recommend turn-key contracts with both enclosure and door included. Dealing with two companies was a pain and led to delay mentioned above.