Better View Windows provided a great price and excellent installation. The install team made sure they addressed every concern before they departed. I recommend Better View Windows. read more

I absolutely love following Better View Windows on their community page! It is so refreshing to see a local business that genuinely cares about giving back. Their monthly charity work makes a real difference in our community. Keep up the amazing work! read more

We are repeat customers with Better View Windows & More. They did our window replacement two years ago and their customer service, pricing and installation was outstanding. We contacted them two weeks ago to replace our roof, we knew they were the best in Virginia Beach! Donnie Petty treated us like family, providing excellent options and answered all of our questions. He ordered the shingles and had his crew complete the full roof replacement in a day, only 1 week after our contacting them for an estimate. The architectural shingles look fantastic and have an amazing warranty. Pricing was great! Donnie provided us with drone photos on completion to show our insurance company to get a reduction on our homeowners insurance. We were very impressed with their high standards and customer service. Highly recommend Better View and Donnie Petty for any home improvement project! read more

Better View Windows and More - Windows Installation Near Me - Virginia Beach, Virginia

Long review but it was a valuable lesson... Remember you're going to get a great presentation from every company. If you have any questions, you'll even get their cell numbers. None of that matters, the quality of work and the final results is what matters the most and I care about. With each purchase I make, I must learn from my mistakes and I share my mistakes so no one has Going in just know most companies subcontract PERIOD. They show up w/Better View Windows gear on, but quickly you realize they are employees of another company. Make sure you ask, if they subcontract their work out and ask for the company's name so you can do your own research. The company and subcontractors quality must line up in the way they do business. If not, you will tell the difference. The awards companies get are for selling the product not necessarily the installation of the product. I love the style of the windows I picked out. I like different stuff. I'm not a cookie cutter girl. I was taking a risk and unsure how it was going to look but every time I pull into my driveway, I'm satisfied with my choice of window. The choice of window. Now, let's discuss installation. Before they get started, be sure to instruct them on what bathroom they can use. My personal bathroom upstairs is off limits (meds, etc.) Please use the guest bathroom downstairs. When they remove each window, make sure you look at wood to ensure is not rotten. They do not vacuum out the area free from bugs, spider webs, etc. They just plug in the window. I did not like that. Then when it came to the trim, it was average. I was particularly disturbed with the outcome of the big bay window. I was told the entire window area would be trimmed out. However, it was only the trim around the window. Be careful of the play on words. Make sure you point out every area and have it written in the contract. I was left with two different trim, one textured and one smooth. One white, and the other off white with rusty nails visible. Not a great finished product. They could send the subcontractors out to trim the entire area for an additional $300. This is the problem I have, you would think the company that sold you the windows would want the best in a finish product, but not so..once it's installed, and money collected, they're done, finished, adios, good-bye. Be very present, ask questions, and don't sign saying you're satisfied until the next day with a fresh set of eyes. read more

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So I used Yelp to help me find a contractor to repair a leak in my roof. I can honestly say that I feel like I hit the jackpot. I was able to explain my issue, and get an appointment set up really quickly. After taking a look, he was able to replace the colors on my roof vents and button everything up. A few days later I happen to stumble across their store and I have a pretty good idea who I will be using for some other home projects that I have planned. read more

They just came out and replaced a window in our garage. It looks amazing. Such great work. We had Mike Carter and he was very respectful and friendly. Such a cool cat overall. He cleaned up after himself too, which was nice. I definitely recommend Mike and the company in the future. read more

Better View Windows and More - New window! - Windows Installation Near Me - Virginia Beach, Virginia

Just had all of my exterior home doors replaced and a storm door added to the front. The estimate, selection, and ordering process was clear and easy. And the installation went incredibly smoothly. The team was conscious of being as clean as they could reasonably and were communicative throughout the process. My windows are next and I'm likely to work with them again! read more

Amazing company! Love that they contribute back to the community through the Southeastern Virginia food banks. Also love that they work with area schools to ensure a better future. read more

We had a slider that needed a repair. The technician showed up on time with a call letting me know he was on his way. He checked out our complaint and diagnosed it quickly. He had the replacement part on his truck and had it replaced in less than 30 minutes. Quick, efficient, professional and solves the problem. Thank you Mike and Better View Window read more

We had the best experience with Better View Windows and More! I got quotes from all the major competitors in the area - you name it - Pella, Thompson Creek, Custom Vinyl, Window World, etc. Better View not only had the best prices, they also had the best customer service, great quality windows, and fair lead time. Working with Matt in sales was a breeze. He came over, didn't give off "salesmen vibes" and was very straightforward. My husband is pretty particular in the quality of craftsmanship and knows his stuff - he and the team passed the sniff test! Tom and John were our dedicated crew for install. We had original windows which were steel - very outdated - and difficult to uninstall. They were both extremely professional and great to work with. They left our house spotless and installed all 14 windows in one day! Now getting the old windows out was going to be a huge overall - (trust us - we tried to do it ourselves and tested it out on the garage window -- it took my husband almost an afternoon to do 1 window) - THESE GUYS WERE AWESOME! They got right to work and didn't damage any of our plaster (that we fully intended may happen due to the structure of the old windows and house). No shortcuts, no mess-ups, and great communication throughout. Tom was great at making us feel like we were getting quality install, gave a great demo of the windows, and was very personable, and made us feel confident in our choice. He was very clear in his communication, and knew exactly what he was doing. I would highly recommend 10/10! read more

Mike came to replace old trim with new trim on one window where I am placing an awning. Mike was great. A breath of fresh air! Such a warm, positive attitude even though it was late in the day. Hopefully MIKE can come and replace the rest of the trim on the remaining windows if not scheduled already with someone else. He was fabulous. read more

Better View Windows and More is an awesome business! All the people who work for Better View Windows and More are highly reputable people. We highly recommend Better View Windows and More. They have a huge showroom in Virginia Beach where they can walk through all the options for your home and make sure price and fit are correct. read more

A neighbor used them for window replacement so I scheduled an estimate for an entry door replacement. From the consult visit to scheduling to installation, they do an outstanding, trustworthy job and delivered exactly as promised. Professional and friendly staff and crew too. I would use them for future work, and highly recommend them. read more

Better View Windows and More - Entire door system is new, including transom window, trim, etc. - Windows Installation Near Me - Virginia Beach, Virginia

Scheduling, follow up and project manager (office staff) with this company is lacking in professionalism and work ethic. Our first project was ordering replacement windows. We were told the individual who verified window measurements was the guru at this. However, when the windows arrived for installation, two were incorrect, one as much as four inches two short. The replacements had to be ordered which took another week and a half to arrive and be installed. We received an estimate for a new roof which Shannon did promptly and expertly. However, "D. the project manager" repeatedly failed to both schedule the work or return our calls. He then failed to verify the order the ridge cap shingles meaning yet another delay with completion of this project. Because of Shannon's work ethic, we contacted Better View for yet a third project despite problems with both the windows and roof. What a mistake! No one would return our calls to schedule despite having a down payment for the project. John responded when it was apparent we were angry by their lack of response and progress. With numerous excuses including having a big job, we were finally scheduled. First the gutter guys called to push back the time of installation. Then they were just a "no show" at the scheduled time, arriving 5 hours late. We cancelled the job, calling another company who was prompt, professional, and efficient. read more

Perfectly run company . The communication and quality are in harmony. The showroom is a must . The crews are clean and respectful . Can not recommend them enough read more

We needed all of the caulk replaced around our home's windows. Mike came out and did a fantastic job. He was early, professional, and took his time to fix the problem right. When it comes time to replace said windows we will be calling Better View Windows and More first. read more

We met them years ago at the spring show in Virginia Beach. We live in Williamsburg VA. When we decided to replace a french door & the windows we got a price from them & visited their showroom. They went over the different types and quality of the different windows. When we got the price for the windows, they were $10,000 less than the same model house next to me. I was surprised because we got the highest grade. When the windows came in they worked with my schedule & the work was done in 2 days. We are very pleased with the windows & door. We had our home built-in 1992. It was always a challenge temperature-wise between the downstairs & upstairs. Once the work was done that problem went away. We have been through the summer & now the cold. We can set the temperature & the whole house is perfect. I must have had some leaky windows. We will be calling them if we need any more work done. read more

I used this company to have all the windows replaced in my home. It was not a great experience. Please be sure that your installer is from Better View. My installer was not and did not do a great job installing my windows. The windows are good but the installation was a nightmare. read more

They did a window trim replacement for us and did an excellent 5* job. That may seem like a small thing but they had to fabricate pieces to fix what a previous window installation contractor couldn't figure out how to do when they installed new windows. I wish we had gone with Better View Windows in the first place! read more

great place they do the best work in town price is good they give great service i will always look them up

They did my front windows and did an incredible job!! They'll be doing the rest of my home soon!!

I highly recommend this business. We used them to replace all of our windows (19) about six months ago, along with a new front door and sidelights. I looked at several contractors, and received a quote from one other - a big box store. The reviews for Better View were good, and I watched an online interview with the owner. The sales rep was good, he outline options, made recommendations, but did not try to push us in any direction. I like that this company had several options/brands to choose from, and the reps outlined the pros and cons, most similar to what I had found on line. We ended up choosing Sunrise vinyl replacement windows. The rep gave us a realistic estimate of timeframe for manufacturing and installation. The company called to give us a status update after about 8 weeks; it took about 12 weeks to get the windows. They called us a few weeks later to set up an installation date. The installers showed up as promised on a Thursday, and were respectful, friendly, and professional. They kept us informed as to their progress, and treated our home as if were their own. They were unable to complete everything in one day due to weather, so they had to return the following day, Friday. Unfortunately, the installer was ill the following day. But we received a call from the owner first thing in the morning to let us know, and ask us if it would be possible to have them show up the following Monday. This impressed me more than anything else. I have worked with multiple contractors, and proactive communication seems to be in short supply. I was very impressed that they notified us immediately when there was an issue; I have other contractors just not show up and then I have to call to find out what happened. They came out Monday and finished as promised. The other item that made me happy is that they kept a neat worksite. Too many contractors don't clean up after themselves. Six months later, and the windows are working as advertised. I would definitely use this company again. read more

I have not purchased windows yet but will do so soon! even an ex employee speaks volumes about this business! Plus, love the fact that they do so much for our community! read more

We had the company we called Better View "Floors and doors" install our new flooring and doors to prepare our home for sale and it was done perfectly! We invested money on our home to get a better return on our investment when we sold it.. After the work and we listed, the first three realtor visits all put in offers! Sold in 1 day! House looked brand new! We owe a huge thanks to this team who was honest and knowledgeable and did work! No dragging feet, just got the job done and without hassle or up charges! They even helped us save money where we could! A sales team, service providers and project managers is what you get with this company and they get it done right! A team you can trust! This is what we received when we hired Better View Windows and More! read more

Better View did everything but my windows last fall. They did siding, stonework, gutters, trim and porch railing. It looks absolutely beautiful, we ended up deciding to get grey siding, white accents,black porch railing. It looks awesome. The company is great at communicating with you. For example, if there is inclement weather, they let you know ahead how that will affect your scheduled updates/construction. The staff is all professional. They did a great job, highly recommend. read more

Did research before chosing my windows. Then looked at companies that carried the brand I wanted. Salesman came, went over options and did not try to pitch extras. They carry several brands at different cost points to chose from. He took measurements and gave me a WRITTEN quote to keep, which some companies did not. He also did not speake ill of other brands/companies. The owner came out for a measure recheck prior to placing my order. Windows arrived in 4 weeks as promised. Installer called for install at 9:00, which is exactly when my doorbell rang. Friendly, effecient staff. No trace they were ever here except for my beautiful windows, that I dont event want to cover with curtains. Can already feel the temperature difference in the house. I went with the Sunrise window and had 22 windows installed. Would definitely use them again for future work. read more

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Excellent customer service and extremely friendly staff! I had questions about my current windows and they were very helpful and reasonable. I would recommend this company to anyone and everyone. read more

Great customer service and very informative. Was able to answer the questions my sister had.

Excellent customer service! Above and beyond. Prompt, courteous, and personable!! read more

Highly recommend!! Quick response time with very easy, no hassle quote process. If you're in the market for new window, make the call you won't regret it!! read more