Always received courteous and professional service. I especially like the specials that are…read moreavailable around Christmas. I brought a pair of earrings from the store and when I brought them back, the salesperson said they were not eligible for a pawn because they weren't testing as being gold. I told her I purchased them from Ez Pawn as being at least 10k gold. Another employee came to assist and I was able to receive a loan. They actually had a problem finding a pawn when I came to pick it up but eventually found it.

The customer service for the young man I just did business with today on Mother's day was very very…read morerude and very unprofessional to tell me that I'm wearing a fake Rolex when he didn't even check it out something yet he was just very nasty totally don't do business with him at all

I have two accounts. I have an account due at beginning of month and one due at end of the month…read more But I always pay for both accounts at the beginning of the month. Apparently my payments were not allocated as should. The Owner was so rude and disrespectful regarding their error. The Son always took my payments over the phone. I have my bank account to prove payments.

Very good customer service but the price evaluations are crazy I brought in a 700 dollar ring with…read morepapers and he offered me 90 dollars once again very nice man but extremely disappointed in the price went 10 mins away and was offered 200

Honest, Fair, and Truly One of a Kind…read more I recently sold some silver to Bill, and the entire experience was outstanding from start to finish. He gave me a fair, transparent price and treated me with absolute professionalism. What really stood out, though, was the integrity of Bill and his team. After I left the store, one of his staff caught a mistake in my math that had shorted me $200. Bill personally called me right away, explained the error, and offered to stay late or mail the difference--whichever was easiest for me. That kind of honesty and customer service is rare these days. I've been to plenty of jewelers over the years, but none like Bill. I'm a lifelong fan--he's simply the best. If you're looking for someone trustworthy, knowledgeable, and kind, look no further.

Bill and Crescent Jewelers were amazing! They got me the best possible ring I could've received…read morewith the money I was willing to spend. The ring itself was beautiful and it was made and shipped to me super quickly! They are professional, fast, efficient, and very high quality. I definitely recommend these people and will continue to do so.

I've dealt with Malisa and Joe several times over the past few years. Each and every time they…read morewere courteous, considerate and professional. They don't hesitate to answer any and all questions I might have and they've always been extremely fair when it comes to pawning an item, holding an item or when I'm purchasing something. They have a good variety of items to choose from; paper money, jewelry, electronics. If you're looking for an honest, fair-dealing pawn shop, with a good inventory and great staff, this is the place.

Good inventory, honest staff that try to meet your needs and pricing whether you're trying to buy…read moreor sell. Easy to park and I've heard they have two other locations I haven't been to, but the one in Burns Harbor is worth a stop. They also sell on EBay.

Went in to browse their guitar selection. Didn't buy, but I have to say, the sales people were so…read morenice, friendly, and helpful. Keeping them on the top of my list when I'm ready to make my selection!

Rude customer service from the black woman definitely disappointed. How can you not verify if a…read morecontroller works ? You have controllers for sale for Christ sakes swear she got a stick up her alley

Went in for a watch battery and to have a few links removed. She referred us to another jeweler who…read morecould fix the clasp, we didn't realize it was not closing properly .

Eric and the entire team at Bunch were absolutely fantastic. We will be making all of our future…read morejewelry purchases here.

Sherrie is fair with her offers, but she has an older guy working there at times. If you walk in a…read moresee him, turn around and walk out. He is very rude and his offers are well below spot. Gives you the story about having to make a profit but his offer is insulting and way beyond making a profit. If he's there, go elsewhere.

Owner is the best. She'll spit it straight and make you laugh. Very honest with good pricesread more

Love them! Been bringing my jewelry repairs to them for over 30 years! Honest good people! Bought…read moresome of my best jewelry from them!

Awful customer service....I had a layaway that I had been making consistent payments on for almost…read morea year and when I wasn't able to make a payment I called and talked to several employees about my financial situation due to economic hardships of even being homeless and without my knowledge they cancelled my layaway which had a substantial amount of money accrued..and then charged me for canceling it! They had no legit reason when I found out through my mom which just happened to be in the area to check on it...and claimed that they couldn't find my layaway when she inquired about it! I immediately called them and the owner had a foul attitude when I complained that they never notified me that my layaway was intended to be cancelled...so after a back and forth argument of how they completely disregarded my rights as a customer...I just used the credit from one cancelled piece and used the balance to pay off the other piece of jewelry.....I would not recommend purchasing any thing from these shister people who lack integrity when dealing with pressing customer service issues and their valuable money!