Very friendly Agent with excellent customer service. Ricky is always available and always responds…read moreto emails and returns emails. My family has been with Ricky since he opened way back in the early 2000s. This is the best Agent in the the Business.

They never went the extra mile to help you figure things out. They will also backstab you if you…read moreleave and go elsewhere. Not very professional bad mouthing clients past or current. Their insurance coverage wasn't that great either.

For years we had been with another Auto Owners Agency in Albany. After such bad service we elected…read moreto switch our Insurance Coverage over to Fleming Riles. We have known Garrett Fleming, Wayne Riles, and Clint Ivey for years and have always liked their professionalism. When switching over, Ilissa English was the account manager that was assigned to us. Wow, we can not say enough good things on how Ilissa handles business and our insurance coverage. We always get her on the phone, she handles our changes promptly and always has answers for questions. I hope the management will acknowledge her for her hard work. Hopefully they will add a note in her employment file on the superb job she does! Thank you Ilissa!

Always a pleasure doing business here. Friendly staff and they really care about their customers.read more

Great service, and they will work with you as best they can. I would highly recommend their…read moreservices.

Kaitlin was immensely helpful resourceful attentive courteous professional and patient with me and…read moremade time for all my concerns. After being with Acceptance as of 2017 I needed a new patient insurance agent and am glad I googled and found State Farm agent of J W Cooper whom helped transfer and even save money. Thank you , Kaitlin at J W Cooper State Farm.

Most knowledgeable and informed agents I have ever dealt with. they are out to help you in every…read moreway they can , and MIA she is the bomb, personality and humor and that is so far and few between these days, she ask questions and explained things to me I never knew to get me all the best options. very much recommend this agency.

Thanks so much to Elizabeth at Tim Thomas State Farm office. She was so helpful and courteous in…read morehandling the insurance on my car and in a timely manner..

I used to love State Farm, my agents were always wonderful and helpful. I actually would talk to…read morethe main agent when there was an issue. I legitimately will be switching to another company as soon as I can after dealing with this new agent. I've never spoken to him and the people there have royally screwed up my account and added policies to my account that are not mine. They charge a lot of money and won't price match anything because they don't feel comfortable with the coverage amount. Mind you this was for a renters policy and I asked to be covered for what my complex requested. State Farm charged me twice as much and refused to cover me for what I asked and added on much more, despite being a loyal customer who has always paid their bills in full and on time. I'm sure other State Farm agents in other areas are great, but Bobby is horrible.

I've always had excellent quality service from this agent. Bobby Underwood State Farm is a great…read moreplace to use for all of your insurance needs. I am very please with the finance rate I got through this agent. Thanks for going above a beyond to help. I highly recommend him.

Very nice team, extremely helpful and easy to work with. Count on their support.read more

I can't say enough about Tiffany and Chris and Wanda at GFB in Morgan. They are delight to work…read morewith. I have been a member with them for almost 10 years and never worry about an insurance claim. I trust them with my car, house and life insurance and even my car loan. It is an easy, easy process no matter what! I highly recommend them!

I've been a member of NFCU since 2004. This is probably the best Navy Federal facility that I have…read moreever been to as far as turnaround time is concerned. I've never had any lengthy wait periods and I'm always in and out within minutes. Can't get any better than that.

When I first joined it was a great bank but as the years have passed the service has slacked. The…read moreNavy Federal App is always down for some reason and when you call the toll free number they can never give you any information that is really helpful but they constantly tell you they are sorry for the inconvenience. The most irritating thing is I live in Albany, GA and the only Navy Federal they have is located on the Marine Base and they do not have a ATM in town where you can withdraw or deposit money without having to try and go onto the military base which is very inconvenient .