Another nice branch of Chase bank. Parking is limited but there is a security guard keeping the…read morespaces open for customers. The customer service we received was great like always

This review is regarding Chase bank in general. I was issued a refund check from my orthodontist…read moreGreat Expressions and I deposited it into my account. Chase cashed the check for $2300 and then took the money out of my account and closed down my entire personal checking account as if I wrote a fraudulent check. Great Expressions has called Chase several times to verify the check however they are saying they still cannot verify the check. Great Expressions is a large corporation and has not had one problem with anyone cashing their checks. I worked hard to pay for my braces and they issued me a refund of the money I paid them so I could go to a different orthodontist. Now I have had braces stuck on my teeth rotting out because I cannot pay to go to a different orthodontist now. Chase will not even return the money back to Great Expressions. That is theft and that is morally wrong. Never ever bank with Chase bank they are the ones that are scammers and do unethical fraudulent things. I've always wanted braces and I am 38 years old and now I can't even get them finished. I just want my money back. They said it was their policy that they did not have to return any money not even back to the check issuer. Wtf!

use to love banking here now the staff is rude and have no sense of customer service will be…read moreswitching banks

We had a wonderful experience. Needed To cash got checks and…read moreopen a savings and checking acct The entire staff was soooooooh friendly and efficient. Especially Sarah Grateful it was a no stress situation

Thank you VyStar for truly caring about my financial well-being! All the employees are so helpful…read moreand take the time to listen to my needs and concerns! They even remember my name when I walk in! Great experience!

do not use vystar, they are the absolute worst and you will regret it the second you walk in their…read moredoors. specifically their mortgage department. it took me over 4 calls spaning 3 months for them to say they are doing something and it not happening. then when i call to ask they say oh they didn't do it but now they did and it will reflect on your next bill. guess what, it didn't so i had to call again. everything about them is awful. I created a yelp account just so i can warn others about VyStar DO NOT USE THEM.

Yet another reason to not bank with Wells Fargo. I received a check from a business written on…read moretheir Wells Fargo account. I take it into Wells Fargo down the street to cash it. Not a large number on the check. Only $150. First, you must come inside if you do not have a personal account with WF and she two forms of ID. Fine. They walk want to charge $7.50 to cash the check! But they are not consistent. I have cashed checks from the same business at the same bank for the same amount on other occasions, but today they want to charge me $7.50. Wells Fargo is very bad at the whole customer service thing. If you don't want to be a neighborhood bank, stop trying to be one.

I've banked with Wells Fargo for many years. I'm concerned they've become so dishonest as to have…read moreto fire thousands of employees who defrauded customers. And the Lake Mary branch does not give good service. The couple of bankers I liked have moved on partly because of their policies. And they can't even get their act together enough to return a call. Sadly my business dealings are so intertwined there it is impractical to leave but I opened a new personal account and I miss no opportunity to let people know how disappointed I am in this once great bank.

Hmmmmmm not real happy with them and we don't even use them as our bank. They financed our last…read morehome and really messed up some paper work. We had to do the proving of their error.

I opened my checking and savings account 2 months ago! They are all so friendly, prompt, and…read morehelpful everytime I go into the actual branch! The online banking app is user friendly. Bravo!

Sorry Jimmy, but I spoke with managers there, and they did NOT want to help. Closed accounts, and…read morewent elsewhere.

ATM conveniently located right next to the parking lot, making it easy for a quick atm run while…read moregoing into the city. Located right in 207 with easy access, plenty of space.

The absolute worse thing that could happen did happen. I was very happy with Harbor Community Bank…read moreuntil they "merged". From the beginning it has been nothing but issues. I am an IT professional. I cannot believe that any transactions that occurred prior to merge is not accessible. Yellow flag- do not possess the hardware, technology , network, resource to handle data. Debit card is old technology. Finally offering chip technology but only if you go in and request then wait up to 10 days to receive new card. Website security is that from at least 15+ years ago. A picture! Definitely not SOC2 compliant. Hello 2 point access. On several occasions ATM not available. In central FL and in need of money, find a branch that closes before my work day ends. No ATM at the branch.. It's 2019! Who does not have an ATM! Additional maintenance charges made to my checking account without any notice. It just appeared this month. Communications with bank stated I did not make enough debit card transactions? Or have a monthly paycheck automatically credited to my account. They also stated that this is the account that I choose. Excuse me...the bank placed me there without any knowledge. Looking for a new bank for my checking, savings and two IRA accounts.

I've been a Bank of America customer for over twenty years, both personal and business. More than…read more$200K moves through my accounts every year, and not once--ever--has there been a hint of fraud, overdraft, or dispute. I've stayed loyal through mergers, fees, and policy changes because I believed this bank valued long-term relationships. After what just happened at this branch, that belief is gone. I sold my RV for $35K and helped a friend purchase a 2004 Thunderbird for $12K. We went to Truist Bank, only 0.3 miles away, where their branch manager, Stacy, issued two cashier's checks--certified, verified funds. I walked them straight into this BOA branch to deposit them, as I've done countless times. The teller, Marie, was professional and kind. Then the system "recommended" a seven-day hold. I asked why. She said "fraud prevention." I explained that cashier's checks are guaranteed money--the very reason they exist. She said $12K would clear the next day and $7K of the $35K the following day. Frustrating, but fine. Then I asked for a manager. Enter Chris, the assistant manager, with an attitude that screamed indifference. Before hearing a word of context, he started repeating "fraud" like it was a script. I told him my account is spotless--twenty years, zero issues--and that labeling legitimate customers as potential criminals isn't customer service. I asked him to call Truist's branch manager to verify the checks. He refused, saying he was "not allowed." Then, smirking, he told me I could "just cancel the checks and go back if it was a good bank." That comment alone summed up how little he cared. When I pointed out that the system only recommended a hold, not required one, he claimed "management can't override it anymore" and blamed "a new 2024 law." He couldn't cite the law or explain it. He said he'd call the internal department that might lift it--then shrugged and admitted, "They won't." I've managed teams for years, and I would never speak to customers with that tone or lack of respect. The next day, nothing cleared. Not the $12K. Not the $7K. Days later, the entire deposit is still frozen. No follow-up, no explanation--just silence. That's not fraud protection. That's mismanagement hiding behind automation. Look at the reviews for this branch. Like so many others, not one five-star rating. That's not coincidence--it's culture. This is what happens when leadership replaces service with scripts and accountability with algorithms. If a 20-year customer depositing certified checks from a major U.S. bank gets treated like a liability, what chance does a new customer have? I've defended BOA for years. I won't anymore. When the hold finally lifts, I'll close both my personal and business accounts. It takes minutes to open new ones elsewhere--at banks that still believe in human judgment, not automated suspicion. Bank of America once stood for partnership and progress. Now it stands for policies without people, and managers without empathy. To anyone reading: choose a bank that values you. And to Bank of America Corporate--this review isn't just feedback. It's a warning. Customers notice, competitors notice, and the public notices. Your systems don't just hold funds--they're holding back trust.

This review is for the drive thru only. We didn't feel comfortable going inside the bank during…read morethis pandemic. We used the drive thru to make a transaction the other day. The lanes are nice and wide. There are two atm machines and the drive up window. The bank teller was super nice and was not wearing a mask. It was around mid day so it wasn't busy at all.