When all other plumbing companies I called had a waiting list because everyone's frozen pipes…read morethawed following the big freeze of early January 2018, Greg worked my leaking pipe job into his plumber's already busy schedule. His plumber, Cash, showed up an hour earlier than Greg said he'd be here. That was just fine with me! The less time without water the better! Cash is personable and professional. He didn't complain at all about my home's muddy, cramped crawl space. He worked efficiently and thoroughly. I'm so glad my friend referred me to H J Plumbing & Heating. Their number is now saved in my contacts and they'll be the first company I call with my plumbing needs in the future.

Do not use this company's services if you want the job done correctly and on time. We had two…read moretoilets that needed repairs on both the flush valves and inlet valves. Before HJ Plumbing performed their work, one toilet was unusable and the other usable. Within two days of their repair job, neither toilet was usable. We could not reach anyone on the phone for two days. Finally, when we did, we were told they could not come fix the problems they created until after 36 hrs. They told us, "We are not on your schedule; you are on our schedule." So much for that kind of service. We called another company, and they will be right over within 4 hrs. And we know they give good service.

Keith was wonderful and very knowledgeable. Excellent service. Highly recommended. Thank you…read more Sincerely, The Perkins family.

This plumbing service replaced a well pump. Charged for a 1 1/2 HP pump. 1 year later it failed…read more The pump removed was a 1 HP pump. They never put in a 1 1/2 HP pump but charged the previous year for it. Don't trust this company.

The best anywhere in this area! Always prompt and do the job right the first time. I have used them…read morefor every plumbing issue I've had in the last 8 years and recommend them to everyone I know. Honest and extremely fair priced. Thank you!!

Basic Plumbing were quick to respond and did great work! Truly couldn't have been happier with the…read morefix! Thank you, Basic Plumbing!

They did a great job in a timely manner. I will be recommending them to my friends.read more

Fast, knowledgeable, and kinda had a Mario and Luigi thing happening- in the best way…read more Super helpful and would definitely recommend.

Peter was here on time and he diagnosed the low pressure issue. The last company installed the pipe…read moreto the hot water. Came back and using the same pipe over tensioned it and it broke. Peter fixed it up, put in a better faucet with a water return cup on top. We are good to go. Thanks Davis and Green for hiring good people.

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

We contacted Advanced Plumbing due to a sewage smell in our basement. They arrived 2 hours late,…read moreafter they called me multiple times to confirm the appointment window, but never called to indicate they would be +2 hours after the appointment time. They quickly identified the smell was a dry drain and had me pour water into it. They spent less than 5 minutes in my home. This cost me $190.00. - $120 for labor (???), $60 for the trip, and $10 for supplies. $190.00 for a plumber to be +2hrs late, spend 5 minutes in my house, and for me to put water down my drain. They didn't even take a tool out of their truck. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

Very professional and fair. I was extremely impressed by the service and integrity of Mr. Rooter of…read moreRichmond. They installed a new gas hot water heater in my home a year ago. I thought they did a great job. The equipment that they installed was top quality and the plumbers who did the work were courteous, respectful of my home and knowledgeable. This year, I had a plumbing inspection by a third party who informed me that due to code, I needed an expansion tank for the heater. I called Mr. Rooter to inquire and they sent the original plumber to inspect. They agreed to install the tank at no cost to me other than for the tank and pipe, which I did not purchase the first time. Very fair indeed and they were extremely courteous during the discussion we had. I would recommend Mr. Rooter of Richmond.

We started using Plumb Perfect Plumbing almost 10 years ago and ALWAYS call this company because…read morethey provide the very best quality of service at reasonable prices. We've lived in the area nearly 40 years and quite honestly had terrible experiences with many of the areas plumbing companies. That has never been the case with Plumb Perfect Plumbing. I highly recommend that you use this company for your plumbing needs. I know I will continue to do so!

Last night we noticed a wet spot in our ceiling in the kitchen and I found that water was dripping…read moreupstairs from a copper pipe that should've been replaced by a plumber years ago when he replaced all the copper pipe in our house. Overnight it got worse and drenched the kitchen table. So I reached out to Plumb Perfect Plumbing, and they scheduled a technician to come out today. To my surprise, their technician was able to get here even sooner than originally planned. Dan Lopez did all the work quickly and efficiently and took pictures of his work shared them with me. He was very professional. He removed the leaky pipes and took the time to explain to me exactly where the water leak was. I would recommend Plumb Perfect Plumbing to all my friends and relatives in the area. The price for the service was within the range that I was anticipating.

Super fast and responsive service. We've had a few things repaired by them and they are always…read morefriendly and quick to come out. They show up when they say they will and are very knowledgeable. Their estimates are right on target. I almost don't want to say too much because if they get too busy they might not have time for us!

They installed a new wax ring in my 100 year old house, it was not easy. Glad I called them. They…read morewere on time and on budget. They lived up to their excellent reputation.