Love love love Primrose on 242! My daughter has been going there for almost 2 years. We have see…read moretremendous growth in our daughter's vocabulary, creativity and imagination! She loves her teachers and talks about them all the time. They have an app where they add all updates real time - food, restroom, nap etc. When we were looking for a daycare, we visited several in the area. Primrose is the only one where we felt comfortable leaving our little one. The director, Ms. Anderson is very receptive to feedback and things get corrected right away if there is an issues. She returns calls immediately and truly cares for all her students and their parents. If you are looking for a new daycare, I would highly recommend Primrose on 242, so would my daughter!

We've been with primrose for 3 years now, my 2 kids go there and I can't say enough to express my…read morelove to the school , the staff and the teachers !! I moved my son to primrose when he was almost 3 from another preschool in the woodlands which wasn't a good fit for us , Were so happy we did, big difference! - staff made us feel comfortable from day one, happy smiling faces every morning , WARM LOVING TEACHERS! LOVE their approach to education, discipline and kids! Everything is just positive My kids have learned so much from primrose college park and I'm so proud this preschool will forever stay in our family memories!

When I had to leave downtown houston and take my kids out of their daycare, I was devistated. I…read moreworried my kids wouldn't love their new place and that I wouldn't feel calm and trusting of a new provider. ms Melanie has been so wonderful. My 2 yr old absolutely adores her and doesn't even look back when I leave . It feels so Great to have found a trusted, wonderful daycare.

We have been so grateful for the leadership, care, and professionalism TK brings to the school. Her…read morecommunication is always thoughtful and proactive, and it is clear how much she cares about both the children and families. The positive culture she has created is felt the moment you walk through the doors. Thank you, TK for making us feel supported and confident every day. Monica, Heather, and Beth are extraordinary. Their kindness, organization, and warmth make a positive impact each and every day. Miss Melly & Miss Chase are incredible. The care at attention they show our daughter has allowed her to truly thrive. She loves going to school and I know she is care for deeply. We are so appreciative of LSP The Woodlands

As an extremely protective girl-dad, it was painstaking to find a school we could trust to care for…read moreour little girl. Quality of care & security are high on the list of must haves for me. Everyone here is very attentive, responsive, mindful & caring. There is a "nanny cam" in all the rooms that's viewable on campus, the teachers & staff do a great job of keeping constant attendance, check-ins and activity logs (sometimes photos) are shared with parents thru a special app, and there seem to be excellent protocols in place for the children's safety & well being. (The one thing I wish they had is video cameras accessible to parents off-site. That would put me even more at ease.) We really love how Ms. Heyley treats the kids in her classroom like her own. She has such a big heart for what she does, and it shows. She often gives us one-on-one progress updates, and she goes over & beyond just being a teacher. Our daughter has learned so much from being in Ms. Heyley's class - from improving social skills, life skills, fun lessons & crafts, to writing and vocabulary. The Director, Ms. TK, has always been so approachable & responsive too. They run a great school here.

Love it! Good service, good staff and my daughter LOVES it . Updates you through out the day! Cook…read moreactivities!! Couldn't ask for a better daycare and trustworthy team members!!! I would recommend 10 out of 10!!!!

They do not have a very clean environment, the teachers are great but are usually changed around,…read moreStaff does not care if you are sick and most kids are usually sick

PART 1. This was absolutely the worst place to bring your…read morechildren to be cared for. There is no accountability for negligence. Mrs.Mendoza the Director is NEVER available nor on-site. Every time I have asked to speak to her in person or on the phone she was unavailable. My son 2 and my daughter 11 months attended daycare here and were asked to be picked up immediately or child services would be called for posting a true factual review on the neglect my 2 year old has endured here. I was told by Mrs.Erika per the Owners I had an hour to pick them up as they were being immediately unenrolled due to a review. Can you believe that? My child was the one neglected by the staff. Let me explain. My child has been bit multiple times here. I have advocated for my son. I have asked to have him moved up and it was like pulling teeth because Mrs.Mendoza wasn't there to make that decision. I pressed and I pressed and Mrs.Erika finally said she was making the temporary decision to have him moved up. He finally gets moved up and it gets worse. He is still coming home with scratches on his face on his neck but incident reports are made so that makes it ok for them. My question was how is my child getting hurt every week since starting there sometimes 2-3 times a week and there are 2 teacher in the classroom? I always get an excuse. MY FINAL DRAW! On Thursday 11/16/2023 I went to pick my son up per usual. He immediately ran to me and I picked him up and kissed him. Well when I went to reach in I noticed a huge bite make on the side of his forehead right next to his temple. I also noticed scratches on his eye lid, nose and cheeks. I asked the teacher if she had an incident report for me. She looked confused and said no. Why? I said look at my sons face. The teacher then said "I seen that and was hoping it wasn't from today because I wasn't given a report." So now you have neglected my child too. If you took over care for a child with a huge bite mark on his face.. wouldn't you think to ask if that occurred earlier in the day so you can give report to the parent? I then walk straight out to the front and ask the front desk Melissa and a new member if they have a report for me. They looked confused and stated no. I told them look at my sons face. They were shocked and apologized. I was told Mrs Erika would be in touch as soon as she got in the next morning Friday. Mrs Erika called me on Friday and tells me. It's a scratch on his face not a bite. I argue because you can clearly see teeth marks on my sons face. So then she proceeds to tell me that they reviewed the cameras and it looks like at 9:34 AM my son and another child were fighting behind a book shelf that was in a blind spot from camera view. But that my son got up and walked away from the book shelf rubbing his head and sat down next to the teacher. I said well how did 3 adults watch him and never notice he had A HUGE Bite mark on his face? No incident report. No phone call. Nothing. Had I not advocated for my child.. that footage would have never been reviewed. She said I understand. There's nothing more we can do but have a conference with the teachers about better ways to handle these situations and have them eliminated for the future. I asked to see the footage myself. I was told Mrs.Mendoza declined for me to see it. I asked to speak with her immediately. Again she was not available so I then said well she needs to call me. She is never available. Mrs Erika then stated she would have her conference me in.PART 2 Mrs.Mendoza called me and had a nasty condescending attitude. I told her I wanted to speak to her regarding all the bite incidents my son has endured. Particularly this one because I was never notified on the incident nor was there a report written out to document the incident for me to refer to. She then tells me well your son and another child were fighting behind a bookshelf. He got up and didn't cry and sat next to the teacher with a book rubbing his head. He didn't cry and that's why the teacher didn't catch it. Normal children would have cried. I said hold on. So my two year old didn't cry and so it's his fault he wasn't being watched or killed from behind a book shelf where he was fighting with another student and nobody noticed? But theirs two teacher in the room? She states I'm not sure what more I can tell you other than what Mrs Erika already told you. I then stated well I wanted to speak to the director to see what all steps would be taken to ensure me this will never happen again. Mrs.Mendoza then proceeds to tell me "Well the next steps are for you to unenroll them because I'm not telling you that." So you can unenroll them or I can. No apology. No remorse. My child has just been traumatized coming to this daycare. He has never been bitten in his whole life. I could not believe as a Director Mrs.Mendoza could not ensure a concerned parent that their child would not be left unsupervised and they would always be cared for. Instead. My child who i

We love this child care center! My sons last daycare he went to he cried everyday at drop off and…read morewe had to sign incident reports everyday for him getting hit or bit. We have he no incidents at stepping stones and my son always runs inside and doesn't cry at drop off. We love it here!

Absolutely the best! My first child attended since he was three months. He is now 8 and recently…read morewent back and saw some of teachers he had years ago. My little one enjoys going to school and loves his teachers. We are so grateful for a loving and structured environment!

In my son's rooms there was constant turn over. He started there at 8 months and we left right…read morebefore his 2nd birthday. Just when we would get use to a teacher they would be gone. But there were times that every two weeks there were different teachers in the room. One lasted 1 day because the state came and did a background check on the employees and for some reason this new girl was released that day! The last straw was when he was moved up with his friends to the next classroom. I was nervous about this change because he finally had 2 teachers that lasted a month! But I was promised (by the director) the teacher had been there for a long time and was great. So we were hopeful. So in the new class room we were not there long at all, when an accident happened and...it is now 6 months from when it happened and he still has a scar. The kids were playing outside and when they lined up to go in, they said he ran off, tripped and his face went into the iron fence and his teeth through his lip and into a board as he landed face down on the ground. If you know my child (who is not perfect but very shy) this is not his nature! I asked the lead teacher what happened and she flippantly says she doesn't know....HE was covered in blood and she does not know! I was in shock, grabbed my child and left! The next day I go to see the director who was not there when this happened and she tells me that the lead teacher didn't show up to work and quit...that screams something is wrong! She then calls in the other teacher (another new hire) what happened and the above story is what I got. She said she was busy with another student but saw it happen. I ask her what she is going to do to ensure my childs safety (as he has also been bitten in the new class just the day before....deep bite through a sweater and his skin was broken on his back) and again, I am given the speech to give them more time.....NO I was done! I was calm, over and over again as he was bitten (skin broken) because new teachers were not keeping kids engaged. I believe when we left, the number of times he was bitten was 8 and he didn't bite back. The teacher told me they had a kid who loved to bite, but there was not a bite policy in place other than they would talk to the parents. And the teacher in the classroom told me that child was a problem as he bit 3 kids on the last day we were there. The several times I did drop ins, they were not following curriculum! I know I should like a helicopter mom, but when your child keeps getting injured.... you start to take notice quickly! And this is how I found out about a teacher putting soap in a child mouth.....but the director/owner can spin a story to place blame on everyone but them. I moved my child to another school (United Methodist in Montgomery) after this and at 6 months now with the new school....no injuries! He has had the same teachers the entire time and he has learned so much.....verses Primrose where he was not because they were constantly training new teachers. I regret that I allowed my child to stay there as long as I did!

Leaving your child in someone else's care requires an enormous amount of trust, and unfortunately,…read moreour experience at Primrose Hughes Landing in The Woodlands broke that trust in ways I am still trying to process as a parent. While the school is beautiful on the outside, the care on the inside did not feel nurturing, attentive, or emotionally safe. There was frequent staff turnover, which made it difficult for my child to feel secure or build consistent relationships. Instead of thriving, I watched my child struggle. Most concerning was the noticeable regression we experienced after enrolling. My child began picking up negative behaviors that were not present before, and we even experienced a setback in potty training -- something that had already been successfully established. Watching your child move backward emotionally and developmentally is incredibly upsetting, and no parent should have to question whether an environment is contributing to that. When I brought concerns forward, I did not feel met with empathy or partnership. Communication from leadership felt dismissive and defensive, as though policies mattered more than the well-being of the children. I often left feeling unheard and uneasy rather than reassured. Childcare should feel like a trusted extension of your home -- a place where children are supported, guided, and cared for with patience and understanding. Instead, this experience felt cold and impersonal, and it took an emotional toll on our family. I carried constant anxiety, wondering what my child was being exposed to and how it was affecting them. I truly wanted this to be a positive experience, but it fell far short. I hope this school reflects deeply on how its environment, staffing, and leadership impact children during such critical developmental years. Parents deserve transparency, compassion, and care -- and children deserve better.

My 16 month old son has been at this daycare for almost a year and loves it! He starts smiling and…read moreclapping when I walk him in. The teachers are extremely caring and treat him like family. They keep him busy all day with activities and free play. I get lots of pictures throughout the day and he is always smiling and having the best time. Would 10/10 recommend.

They smell so clean. Facility is maintained and my son loves it there. The teachers know how to…read moretreat kids well.

Disclosing payment information publicly isn't very professional of a business owner to be doing in…read morethis setting especially since I wasn't even informed about that. I witnessed toys never get cleaned considering I did work there if you want to say you guys meet the "requirements" which is probably why every kid in there is sick. I think the multiple bad reviews and what everyone says about this places poor cleanliness around the area speaks for itself.