This car dealership is great. They are very friendly and it is family owned, so they can work with…read moreyou on the payments. I bought my Ford Explorer from them and was able to do buy here pay here financing through them. They have also offered me to trade in my vehicle for an upgrade with them since I am almost finished paying it off. I will definitely continue to work with them and purchase vehicles through them. I have also recommended my friends to use this car lot.

No haggle sale prices often thousands less then other local dealers, if you don't shop at Bass your…read morepaying too much.

I have purchased 2 vehicles from here and have no complaints at all Louie is a very nice guy and…read moreupfront.. and works with you when you need it.. very flexible when it comes to payments as well..

Tom the manAgee at the Lorain car lot sold me car with no rear brakes been mailing my car payments…read morefor months now he gets his secretary to call me for none payment he is a thief a liar scum I'm sueing unless he has turned my ignition off three times so I can't drive

They sold me a car that was suppose to have zero issues. Before I could even get plates for it I…read morestarted getting error codes preventing me from passing emissions testing. I tried to fix the issue myself but was unable. I reached out to Certified Auto to see if they would help me out, they flat out refused to do anything and told me I should take it to another shop to get fixed. They advertised the vehicle as specifically having no check engine light on it any other issues, this was a total scam. Do not buy from these people.

Phill was awesome! No pressure, didn't make me feel rushed, explained everything so well and didn't…read moremove on until he knew I understood what he was saying, and wasn't obscenely nice. You know the type: overzealous, loud, too friendly, too chatty... he was relaxed, pleasant, very patient, informative without plowing me over with too much information, and generally just very down to earth. And props to Premier for hiring a tattoo'd Californian . I think it's great when a company doesn't get hung up on someone's past or personal tastes (within reason of course.) I could see his small tattoos on his hand and even though the shirt sleeve went down to the wrist, could tell he was hiding quite a few more. That tells me that this company is willing to hire people based on more than just looks, and I personally love it when ability supersedes appearances. Phill is great and everyone involved in my sale was wonderful and personable. I am very happy with this business! And Phill, thanks for dealing with me when I'd only had 2 hours of sleep in just under 32 hours. Lol I'm sure I looked dazed and confused through the process but you did great!

Was easy to schedule an appointment. Dropped off vehicle the night before. It was serviced at the…read morescheduled time the next day. My husband had the same experience as I did. Highly recommend this dealership. They are much more efficient than the dealership I purchased my vehicle from.

174$ / hr for labor...you got to be kidding...part was 41$... was never told upfront with the labor…read morecost were gonna be had to have the work done. What's sad is I have another Mazda that needs a lot of work and you guys knew it but generally accommodate me to be a lifelong customer. Good luck.

I bought my Cx5 from here and the process was super easy. I didn't feel like I was being pressured…read moreto make a decision on the spot and the sales team/financial guys were super relaxed and kind. I went back here to get my oil changed and the gentleman that was assisting me was very kind despite them being extremely busy. Overall, I have had a great experience here.

Horrible place will cheat you for more money after done paying the price of your car would not…read morerecommend I paid off 3 cars from another place and was still paying them