Hate leave a bad review. Ford is a great provider, but…read more.. Looks like onvida is pulling a new billing scam. At the ENT clinic we had to sign an agreement that its a hospital service and a physician service and a hospital service will be charged. There will be a charge and a copay for both. I'd like to downgrade the review from two stars to zero stars, what is noted in the first section, doctor Ford is still a good provider. Unfortunately, the front office was an exercise in futility to be generous. We were unable to schedule the follow-up visit and were told to call back in a month. Then we tried to schedule to get hearing AIDS. They gave us a printed sheet of paper to call somebody else, and they started commenting about insurance that isn't ours, and finally realized they weren't even looking at the correct account. They were looking at somebody else's chart entirely. Obviously more annoyed than embarrassed at their incompetence, at that point they just tried to do everything they could to get us out of the office as fast as possible instead of taking care of us. I am not even angry. I'm appalled. How can a health care provider? They just said they were going to double charge and double co pay then say we just don't want your money. Go away. We're too incompetent to take care of you. I think they need to have their hearing checked. They said you may have to pay it out-of-pocket and then I said i'm aware of that. I'll pay it in cash $100 bills if necessary. So why in the hell couldn't they schedule it.

This is a tough one. Most (not all) of the actual providers are okay to great, but the company is…read moremercenary and has inappropriate clerical and front office staff training. Mercenary: Two charges and two copays for a (not at the hospital) visit to see one provider for one service. Maybe its legal, but its certainly morally ambiguous. Poor Training: Unable to schedule follow up visit at time of current visit. Have to call back in a month. More Poor Training: Tried to schedule a different service and was handed a number to call somebody else for an insurance company we don't even have. Then I realized they were looking at somebody else's account. Instead of apologizing and trying to get things straight they just seemed to want to get us out of the office as fast as possible. Saying they would check with our insurance and call us. It's not covered by the insurance I was willing to pay out of pocket, but they never even let it get to that point. My mom needs hearing aids. I'm willing to pay in cash with $100 bills if need be, but Onvida's ENT clinic on Avenue B just wanted to get rid of us. Generally, Dr Patrick Ford is a great provider there, but he could stand to know a little more about the other directly related services within the clinic. I'd give Dr Ford 4 stars, but Onvida as an organization would get just 1. Given that the cost of Onvida (a community non-profit medical organization) is among the most expensive in the country, my experience today taking my mom to see the doctor was very disappointing. I went with my mom today with every intent of doing whatever was necessary to get her hearing aids going, and left feeling like Onvida doesn't want our business at any price. It was pretty terrible.

It's been bought and changed to Onvida Health for a hot minute now, just saying!…read more I went in to pay a bill; could've done it online but wanted to see the changes to the hospital, at least visually. The former YRMC was decent; I'm thinking the total aura of the place is more on a positive tip? I only talked to a couple of employees, but that's what I got from it. Here's to a better tomorrow, for all involved.

Staff are rude and treat patients as an inconvenience. Patients and family are already struggling…read morewith a challenging medical issue and the lack of empathy, understanding, and concern for the patient is not only unexpected but completely uncalled for in that environment. Training is a must for the staff and should be an immediate priority for leadership. Living in a smaller community should not result in patients receiving less than mediocre care and dealing with staff who clearly are not interested in treating patients with respect.

[This is a review of YRMC Family Medicine W. 24th Street Plaza.]…read more The reality of today's healthcare is that you need a Primary Care Provider. The only alternative is to rely on urgent care centers -- which might be feasible if you have generally good health and do not need continuity of care. Within the Onvida (formerly YRMC) system, your choice of Primary Care Providers is somewhat limited, but adequate to the process of finding a PCP who can help you. All your records will be kept electronically by YRMC, and you can access your appointment schedule and test results easily with your internet connection. I have been a patient of Christina Urrutia, a Nurse Practitioner, for the past year. She has an excellent knowledge of various diagnoses, medications, and medication side-effects. If you have had confusing experiences with healthcare, I think you will find that Christina can guide you into a better situation of medical care and personal understanding. All the employees at Family Medicine are competent and pleasant. Some are rather young -- it is encouraging to see today's younger generation dedicating themselves to helping the sick and suffering.

Nice folks that took care of a visitor and provided great service. Especially like that they…read moreexplained why they could or couldn't do something because my primary care is in a clinic in Illinois.

On a recent visit I found they have a new check-in procedure, and it's by phone…read more A employee at the door will walk you through the process. It's less hands-on than the Kiosk and a little more easier I guess? Change is good; especially during these challenging times of hands-free options.

I developed an earache over the passed couple days. As I was about to head to CVS to pick up some…read moreover the counter ear drops, my wife recommended going to urgent care since we're heading out of town tomorrow. I'm a cash payer, no standardized health insurance, so I was reluctant, but decided it might be a good idea because the pain is worse today than it has been. I made the appointment and upon my arrival, I let the woman at the desk know I don't have insurance and ask how much the visit will cost. She said she can't tell me that and it all depends on what the doctor does, x-rays, exams, etc. I thought it be odd there is not a standard visit cost, but thought it'd be around $50-$75 since I knew no x-rays would be needed. I get called back, they weigh me, take my blood pressure and temp, all check out well. I wait a couple mins for the doctor. Not a long wait, which was nice. He walks in and asks about the earache. I tell him it's in my left ear and that I've had similar pain before which turned out to be an impact of the ear or wax build up. He immediately checks my right ear for reference, no problem. Then checks my left and says, "Guess what." I reply, "what." He tells me, it's all clear and completely clean. It is a little inflamed though, so he prescribed me ear drops. He was in the office a total of about 3 to 5 minutes. I go to the front and they give me my script and a bill for $180! What?!?! $180?! For what?! To tell me I have no wax build up in my ear take some ear drops, which I already planned to do? I was floored at the price tag. This is the problem with the health care system. It's such a scam. It's no wonder people result to Google or web md. If she would've told me the price before I went to the back, I would've walked out. But because I was "seen," they can charge whatever they want and I can't do anything about it. Shame on you NextCare taking advantage of hard working Americans. I won't be back, but what do you care? You got your $180.

I would say the doctor/PA was great. Unfortunately, it's been 5 days and still don't have blood…read moreresults after having chest pains while there. They did an EKG which came back negative and also took blood. I was told I would get a call in 2 days. It's been 5 days and I have been trying to call them for 2 days. Nobody is picking up the phone!!!! Ridiculous. Let's see if someone from corporate calls after sending them a message from the website.

Had surgery today! It's was my first surgery, all the staff here is amazing!! Over all experience…read morewas excellent!

This was the most awesome facility I have been to for surgery. The staff was amazing and Dr. Kemmou…read morewas an awesome surgeon. I have several other surgeries in the past and always ended up with severe gas pain in my shoulders afterwards. He is the only surgeon that made sure to get all the gas out of me before he was through and I had absolutely no gas pain. Would totally 100% recommend Dr. Kemmou, Dr. Toyook and Staff at Tuscany Surgical Center.

I've had blood draws for cummiden levels across all the western states and your Tech/Nurse at the…read moreFortuna Rd lab (Jan/Feb 2012) was by far the best at her job of any Tech I've encountered. The facility was first rate and the results were prompt. Richard Reichelt Morgan Hill, Ca

I had a need for emergency care and ended up spending 2 nights in the hospital. They ran tests…read morethat, in my opinion, should have been done long ago. Every single person treating me was efficient, kind, friendly and patient with any questions or concerns that my husband and I had. Top notch care!

It's blood donation time again!…read more I've been donating on a off for about 10 years; different donations at different venues. This time I donated twice the amount...my Holiday gift for those who need it (more than I do?). What helped speed things along; doing the questionnaire online before the appointment. The decent breakfast before and staying hydrated helped. It didn't take long as everything was over within the hour. The building? Part of the medical center in a different location, dealing with corporate "suit and tie" issues. The WIFI's strong, the bathroom's clean and the staff's professional. Lots of handicapped and customer parking near the front. Not sure how well daily business goes on here, but for the blood drive it was worth it.