Mr. Mark Gettinger helped me in finding a great deal in Minnesota (I am living in the West Coast)…read more He also explained me in detail about the required process and paper work and prepared an offer that helped in competing with other multiple buyers and getting a right price for my new condo purchase. In addition, he communicated with the condo association and provided all required documents for set up the HOA payments on time. Moreover, he suggested to do the Mobile closing ( the notary came to my home for signing the closing paper in the closing date) which saved my time and $$$ money because I did not need to fly to Minnesota just for the closing. Mr.Mark Gettinger has provided an outstanding customer service. He commutated with my Closing company and Lender directly when I needed the information's clarification ( especially, the specific legal terminology). Furthermore, all the paper work and earning money sending were done electronically-it was so easy and accurate as well as saving a lot of my time and energy in this busy life. In Sum, the closing was done on time, and my Lender told me that they were impressed how Mr. Mark Gettinger was able to manage very professionally the condo purchase ( which is required more knowledge and documentation than purchasing a single home) and also for a Buyer who is living in the different state. I am recommending Mr. Mark Gettinger as a trustful, knowledgeable, thoughtful, and professional Real Estate Agent.

Mark's outstanding expertise in Real Estate market, pricing, required documents preparation and…read moreregulations helped me in purchasing of a real great deal property. He is acting fast and confident. I am highly recommend Mark.

Management never calls you back. My unit flooded from someone else's unit..BACK ON DECEMBER 6th…read more2025. It's now February 10. They haven't even sent their insurance company out. The smell of wet carpet lingers in the air. RUN if a property you are looking at, is being managed by Genesis!

The reason I only give three stars is because the HOA here which is included with management,…read morethings that because I am physically and mentally disabled, and also African-American, has been giving me Hell About my most support animals that desire dog area is not designed for people with a disability, I have a power chair, a walker, and a cane, I have fibromyalgia, chronic back legs and neck pain. So they're trying to fine me for not taking my dogs. to the dog designated dog area, because I can't walk up pills and I can't walk my most support animals to the design area, because I have surgery on September 27, and really wasn't able to take my dogs there they tried to find me $450 I only got permission to take my dogs to that area until January 1, 2024 they have given me a temporary solution to lifelong problem. I am 62 years old and I have physical and mental issues and the only person that I can say knows how to deal with these issues is Kelly Langerman if it wasn't for her I will be in a nut house right now because HRA has been trying to fine me from the time I move in they have accused my dogs of boo-boo in the hallway and construction worker stepping in it. I have been a pet parent for the last 10 years I'm a very responsible pet owner, I do not walk my dogs in the winter because I can't walk like that through the snow, so I walked them only when it's nice outside, remember, we are in Minnesnowa call when trucks come to plow the lot from snow in the parking lot, there is no way on earth I can get back there there's not a path, there's not a walkway, there is no concrete anything to get to the dog area, mind you they have been doing construction since I moved in in March I mean spring and fall. No one thinks about my disability because no one in here is as disabled as I am unfortunately, my body is beat down from 28 years of being a CNA I can't walk like everybody else, so the only reason I give them is three star is because of Kelly, and no other reason. Would recommend if you're African-American do not buy a condominium Midland Grove condominium because they have no idea how to deal with an African-American or person with physical and mental disabilities.

Our mailbox unit was knocked down on February 19, and more than two months later, it still hasn't…read morebeen replaced. I live in the North Bluffs Townhome Association, managed by Associa Minnesota, and the complete lack of action and communication is unacceptable. I've attempted multiple times to work with the HOA Community Manager, but it's been nothing but silence. The last update we received was on March 24. Since then, we haven't seen any follow-up, timeline, or accountability. I escalated the issue by sending a certified letter to the Board of Directors on April 24. Even that hasn't been picked up, which speaks volumes about how little attention is being paid to residents' concerns. Meanwhile, residents are forced to pick up mail at the post office, which takes at least an hour each time due to travel time and long lines. This ongoing inconvenience is entirely avoidable and should have been resolved weeks ago. This level of neglect and lack of responsiveness is incredibly frustrating. Residents deserve far better than this

cant get response after providing service to one of their HOAs. Left voicemails and emailed along…read morewith the HOA president. stuck sitting on a$2000 invoice that is way overdue.

Our realtor recommended Complete Management Services to help us find tenants for our townhome 2…read moreyears ago. My wife and I wanted to handle the management of the property ourselves, but definitely needed help finding renters and drafting a lease. Jenney Larges not only found us renters inside of a week, she provided us with the tools and information we needed to function as landlords. She was quick to respond to our calls and emails, and answered every question we threw at her. Jenny's knowledge and expertise were matched only by her friendly, yet professional, demeanor. We had such a great experience with the first time around that we did not hesitate to call her when we needed to find new tenants this year. As before, she found us a great tenant as expeditiously as possible. I would recommend Complete Management Services to anyone needing assistance with their rental properties.

I will most likely rent directly with a broker next time around. Talking with staff was…read moreoccasionally challenging. Having to resolve issues with tenant's was occationally difficult. After selling, association fees increased for all home owners.

Dana is the most responsive and competent person we've ever worked with. We trust him with our…read morerental property turns, repairs, and miscellaneous headaches. We don't ever have to wonder if things are being handled properly, he saves us money, but doesn't take short cuts.

Dana was honest, efficient, and helpful. I trust him to do a good job for a reasonable cost.read more

It's interesting that I just happened to stumble upon PPM's page as I hired and fired Aaeoosh…read moremyself. He deserves negative stars! And for Aaroosh to be appalled by the negative reviews is just hilarious. We asked to meet with Aaroosh and he always had an excuse as to why he was unavailable. The tenants ended up finding our contact info and reaching out because Aaroosh was MIA. Thank God for good, ethic tenants or we would've been screwed. Your best bet is to believe all the horrible reviews because each one is TRUE!!! He's a fraud and vacationing is his priority. Believe Peter, Sunny, and whoever else posted a negative review. Your home is a major investment. Don't waste your time with this fraud.

Do not recommend renting properties or hiring this company to manage yours. Already noted here that…read moreAroosh is negligent and lacks professionalism. When we moved in to our Saint Paul rental back in 2020, the previous tenant had just moved out an hour prior and it was disgusting. We were told to call a cleaner or do it ourselves. Being the summer of Covid during George Floyd protests, we had to do it ourselves and let me tell you... the amount of hair, cigarette butts, grime, etc was appalling. We were compensated $200 for our labor. Aroosh left the company and Tyler took over. Way more professional and responsive, we were hopeful things would get better. I'm sure for property owners, he's great, but we were screwed upon move out and got only $57 back from our deposit. Was not expecting the full amount but got charged $600 for cleaning (cleaners from PPM) and almost $300 for flea treatment. FLEAS?! We did not have fleas and left that place 100x cleaner than how it was received. Renters, beware. Another company to nickel and dime you when it's time to move out, and not take care of the most basic things. Property owners, if you care about finding and keeping quality renters, do not hire them.

Talked with Jelou Quillan. He was very helpful and patient…read more He took the time to make sure I understood what he was telling me and was very polite and informed. Sincerely Phyllis Edwards

I would like to say thank you to DANIEL ENRIQUEZ. He did a…read moregreat job for helping me solve the problem. He also helped me open up the services request for other case is not handled by him. Lenh

I've been moving around the country and have dealt with 20 landlord in the last 10 years. I…read morehonestly gave up on ever finding a quality landlord. They just all seem to lack compassion, pride, and service. All they ever really cared about was collecting money and avoiding repair and maintenance calls or emails till they couldn't dodge the issue. Last year when I was relocating from Los Angeles to Minneapolis I only had two days to find an apartment. I was being rejected from all of them because I didn't have a 730 credit score due to some student loans and medical bills. When I was about to give up and go back to Cali I got a call from Tom Stutsman wondering if I was still looking for an apartment? I told him "yes!I was", but I told him my credit is a work in progress and not high... He said let me guess "Student Loans and Medical Bills"?I said "Yes"! and he told me he didn't care about that stuff and as long as I'm a nice person that's all he looks for... next day I looked at the apartment. I ended up dropping the deposit the next day and had the lease signed before I Flew back to Los Angeles. It all happened so fast and easy. Tom even had the lights turned on for me in my name when I arrived. Any time I had a repair issue, even emailing him late at night they would be taking care of it first thing in the morning. Tom's work ethic is unprecedented and within minutes of talking to him you can tell he radiates a passion for what he does. If I'm ever back in Minneapolis the only person I will call is Tom Strutsman. Thanks Tom for all that you do!

Tom is such an amazing man, his attention to detail an his willingness to make things right. He…read more goes the extra step to preserve the history of his buildings. I would recommend his property's to those who care, and want to live in a place that looks like some cared.