Review from a property owner... LionRock Properties did a…read moregood job managing our rental house during most of the lease, but if you plan to have them manage your property until you SELL it, be aware that they may not return your property in the same condition you turned it over to them. We hired them to manage a nice house in Maple Grove and we turned it over in beautiful condition but the final tenants left it dirty with trash and personal items left behind. LionRock insisted that their responsibilities were done when the final tenants moved out. They kept insisting that when the owner intends to sell, they "don't do a normal turnover process." We couldn't find anywhere in their documents any explanation of what that "not normal" turnover process was supposed to be. For 24 days into the next month we insisted that we just wanted them to do a walk-through, manage the damage deposit charges, and then take care of cleaning and trash disposal so that we would get it back in the same condition we turned it over to them. We did not want them to help renovate the house or stage it for sale or anything unreasonable. Just give it back to us clean! Their move-out packet instructs tenants to leave it that way, so we had high expectations that if tenants failed to do so, LionRock would see that it happened. It took 3 weeks of email exchanges to make it happen and only then did they tally the charges to the tenants, disburse the security deposit accordingly and then arrange a cleaning service and trash disposal and we got the house back in "move-in" condition. Now why was that so hard?

I had to fill out an Emergency Request for Repairs due to their neglect. Lots of failed follow…read morethroughs from Lion Rock Properties.

I was there a few years back, and we completed the walkthrough and they signed off. A month later I…read moredidn't get my deposit back. I called and they didn't answer. Then I got a letter in the mail that said "right window frame broken. $1000". Nothing was broken and signed off. I tried to fight it but I was young and dumb and they threatened me with their lawyers. I didn't realize I had a really good case. I paid them, then they tried to up the bill again. Please stay away from them.

I was going to remove these critical reviews once I received my deposit. But here we go! They…read morecharged me a $200 'reconditioning' fee because I was there less than 8 months. Here is what Mary N. (KMS MGMT said.. "f. Unit Reconditioning Fee i) Will be charged to any Resident who vacates prior to residing in their current Unit for less than eight (8) months ii) Fee is based on the size of the Unit; Studio/1BR $175, 2BR $200, 3BR $250 Reconditioning fees are to recoup a portion of the cost incurred when we have to "turn" (paint, shampoo carpets, etc) apartment. Standard leases are for 12 months so turning an apartment happens once per year. We certainly understand that a shorter term lease is necessary for some people so we do offer them however this fee would be incurred. Once you have lived in the apartment for a minimum of 8 months, this fee would no longer apply." Mary N. also told me that I absolutely was told about the fee and that it is in my lease...Really? So after I sign and receive my lease it is then in the fine print under sub section f (see above). I talked to Breanna and applied etc etc..asked about fees too! Never was told about this at all. I applied from TEXAS and came 2200 miles and arrived that day to sign paperwork...do you really think I would have time to read sub section F??? When I asked about fees this should have been told to me RIGHT when I said I wanted a 6 month lease! So the take away here is that you cannot believe what the leasing agent will tell you-at all. You know what? I wouldn't be as upset with this if the apartment was cleaned, painted and in good repair when I moved in. It wasn't. Please also know that, once again, I've lived in dozens of rentals and this is THE FIRST to charge such a bogus fee because, with shorter leases, isn't paying extra rent FOR the short lease enough? It was for every other place in Dallas, San Antonio, NYC, Miami, Las Vegas. etc etc....not here though! Mary N. told me that the rent I paid was 'market appropriate' but failed to explain why people who rent short-term pay higher rents than people who sign a year lease AND PAY A $200 FEE??? I cannot stress it enough that, unless you are extremely desperate, do not consider living in this place. It is the worst I have ever lived in-period.

Talked with Jelou Quillan. He was very helpful and patient…read more He took the time to make sure I understood what he was telling me and was very polite and informed. Sincerely Phyllis Edwards

Work was completed promptly. Renters Warehouse, Mariana Grace's, was very professional and stayed…read moreon top of the issues. John Glennon

I will most likely rent directly with a broker next time around. Talking with staff was…read moreoccasionally challenging. Having to resolve issues with tenant's was occationally difficult. After selling, association fees increased for all home owners.

I am thrilled with the property management service provided to me by Wendy L. From the very…read morebeginning she has been very informative and extremely helpful.  She's always contactable and is always  prompt in answering questions and organising anything that needs to be done.  I truly feel that she goes above and beyond to find the best qualified tenants ever. Her attention to detail, clear communication, professional knowledge and attentiveness means that I am in good hands.  Wendy secured great tenant within very short amount of time of advertising. Thank you, Wendy

I applied for one of Hornig's available units earlier this week after touring several of their…read morebuildings in-person over 2 separate days. Less than an hour after I'd submitted my application I received an email informing me I'd been denied for a host of reasons that aren't even applicable to me. Two of the stated reasons for denial were insufficient income and lack of income verification. I'd attached a paystub that included my 'year to date' earnings proving my income is more than sufficient, they made no attempt to verify. They also stated I had insufficient rental history, I have a spotless rental history spanning over 2 decades in the Twin Cities, and again, no attempt to verify was made. But they get to keep my $50 application fee! Hornig Co is a whole scam, AVOID.

terrible company there were mice in my unit for 2 winters and they did nothing for me, set a few…read moretraps but refused to call exterminator, it was a health issue, then they sold the building. useless!!!!!!!!

It's interesting that I just happened to stumble upon PPM's page as I hired and fired Aaeoosh…read moremyself. He deserves negative stars! And for Aaroosh to be appalled by the negative reviews is just hilarious. We asked to meet with Aaroosh and he always had an excuse as to why he was unavailable. The tenants ended up finding our contact info and reaching out because Aaroosh was MIA. Thank God for good, ethic tenants or we would've been screwed. Your best bet is to believe all the horrible reviews because each one is TRUE!!! He's a fraud and vacationing is his priority. Believe Peter, Sunny, and whoever else posted a negative review. Your home is a major investment. Don't waste your time with this fraud.

Do not recommend renting properties or hiring this company to manage yours. Already noted here that…read moreAroosh is negligent and lacks professionalism. When we moved in to our Saint Paul rental back in 2020, the previous tenant had just moved out an hour prior and it was disgusting. We were told to call a cleaner or do it ourselves. Being the summer of Covid during George Floyd protests, we had to do it ourselves and let me tell you... the amount of hair, cigarette butts, grime, etc was appalling. We were compensated $200 for our labor. Aroosh left the company and Tyler took over. Way more professional and responsive, we were hopeful things would get better. I'm sure for property owners, he's great, but we were screwed upon move out and got only $57 back from our deposit. Was not expecting the full amount but got charged $600 for cleaning (cleaners from PPM) and almost $300 for flea treatment. FLEAS?! We did not have fleas and left that place 100x cleaner than how it was received. Renters, beware. Another company to nickel and dime you when it's time to move out, and not take care of the most basic things. Property owners, if you care about finding and keeping quality renters, do not hire them.

I've had the pleasure of working with Suzanne and I can't recommend her highly enough. What sets…read moreSuzanne apart is her deep knowledge of the real estate industry and her exceptional ability to listen. From our very first meeting, she took the time to truly understand what I was looking for. Throughout the entire process, Suzanne was thoughtful, patient, and always attentive to my needs and concerns. She never pushed or rushed me, and instead offered insightful guidance that was clearly rooted in truly understanding what mattered most to me. If you're looking for an agent who will really listen and put your priorities first, Suzanne is the one you want by your side.

Mr. Winkelman: 1…read more We are in St Paul, we have been using services to clean up our yard for 30 years, none like what you had. 2. You left 48 bags in our curbside, not even bother to notify owner as a so called Property Management Firm????? How can we trust your service 3. Why our tenants unanimously give your service a Subpar, No Rehire recommendation to me???? 4. Stop personal blamings, focus on how you can improve your services. 5. The yard is considered very small, if you use a handyman who does not have tools, yes it is becoming big yard, as you told me, this small yard took your handyman 8 hrs to collect leaves, what?? Never heard of before in our 30 years?? Peter L

Brent is on the ball. Fast to respond. Ever on top of property details, repairs and keeping the…read moretenants happy. He's personable, conscientious and informative. We've had other types of property management firms in the past, for our modest rental property. And these other firms were never as fast or as reasonably priced as the Twin Cities Property People. You SHOULD hire this company.

Wish I could give more than 5 stars!!! This is our second time using Aaron Rosell, and this time we…read moredoubled up by selling our old house and buying our new house at the same time. This is a daunting process to say the least, but Doro managed to make it not only survivable, but fun! Mike and Aaron provide the perfect combination of light heartedness and comradery to keep you sane and professionalism to govern you a flawless buying and/or selling experience. They seriously know their stuff and they work fast!!! We found a house we loved and Aaron managed to get us a same day tour, somehow had all the comps and info to us within an hour, and then helped us write up an ultimately winning offer before dinner that night. When it came time to sell our old house, they provided much needed guidance on list price and then helped us negotiate the 7 offers we got (because of their killer marketing) to ensure we got the best deal possible. If you want someone who knows their stuff, are killer negotiators, and will work their butts off for you, Doro is it!!

Aaron Rosell and the team at Doro are truly the best in the industry. They were always responsive…read moreand going above and beyond in every situation to get us our perfect home. Through all of our showing requests and offers on various properties it always felt like we were the top priority. We are so grateful that we had Aaron recommended to us and got to work with him through this process.

I am so grateful to work with Meraki. Monica is grounded, straightforward, results-oriented and on…read moretop of her sh*t! Her hard work gives me peace of mind from afar. I definitely trust her advice--it's clear that after only a few weeks of working together, she already knows the property very well and can suggest repairs and upgrades without breaking the bank. Thanks so much!

From the owner: Experienced property managers specializing in managing multi-family investment properties for busy…read morerental owners. Apartment buildings big and small, our seasoned team of professionals is ready to hit the ground running to onboard your property or portfolio now. Experience + fresh energy + best practices = solid performance for your investment property in Minnesota. We manage properties in the twin cities metro areas and the outer ring suburbs. Call Monica and have a chat, see if Meraki Property Management & Consulting is a good fit.