Attended a Yelp event there to celebrate Philippines independence day. Cute place. Was set up for…read morethe event with vendors in the parking lot. The inside was spacious, had a bar and a place for kids to play. Very clean. Looks like a great place to have. Birthday party. Plenty of parking too. Friendly staff.

This place had a great atmosphere. I was pretty impressed with the business model. I liked that I…read morewould be able to work remotely while the kids were at play. I'd be able to calmly focus on work knowing my kids were safely in front of me. Additionally, this great concept wouldn't be complete if there wasn't a fabulous cafe inside. I did try a few drinks and found most of them a bit on the sweet side for my taste, but the UBE latte totally met my needs. Smooth, flavorful, and not super sweet. I would go back just for that. I also felt the pricing was quite fair. Id probably opt to come her over Starbucks.

My 4 year old had a grand time! Wish I would've reserved a time, but I know better for next time!…read moreThere are so many options for the kids to play with and all different age groups!

I've been looking forward to taking my daughter here for awhile since it's local but I think we've…read morebeen to too many play places by now because I was sadly not tooo impressed by this place mostly because I was surprised how small it was. We paid $26 for 2 hours open play which included a $11 game card - however, that card got us barely any games and I knew instantly if I didn't slow things down we were going to be done with this place in less than a halfhour. We dragged out some time on the indoor playground which definitely had some nice climbing areas and slides.. but before you know it, we're back at the games! We still had fun though especially due to the playground but on a summer day I was thinking eh maybe we should have just gone to a park's playground if this was going to be the best part.. Our favorite game was a unique skeeball one they had and the claw machine. The bounce house was fine it was nice it had a basketball hoop but not much more than that. They had a toddler section with toys but my 5 year old daughter seemed a little old for it or had a lot of those toys- definitely good for younger ones though like siblings. I wasn't a fan of everyone having to take their shoes off.. especially adults I would have figured could keep them on. I'm guessing they would make you buy socks if you didn't bring any due to sandals. At least they had cubbies. I feel like I could see a birthday party being fun here so maybe that would be a different perspective. When we went, it happened to be us and just 2 other families so it was pretty quiet. Oh speaking of parties.. it took awhile for us to finally be able to book here for open play because we were always looking for a weekend and usually they reserve morning blocks for parties (leaving open play times like late afternoon 3/4/5pm. We were hoping for earlier slots to open up at some point but no luck. It is nice that this place is located in the town of Bellmore so you can walk to other places within the town before/after for food, coffee, even a movie, etc.

This is such a cute, fun place for kids 0-7. Slides, tubes to climb in, ball pit and plenty of free…read moreplay areas. My kids have the best time. It's always clean and birthday parties have been perfect.

From the owner: Where imagination meets adventure! Indoor playhouses that turn every day into a play day.read more

I'm sure this place used to be fantastic when it first opened but everything is falling into…read moredisrepair.. broken keyboards, buttons missing, foam blocks with ripped corners, missing parts, broken toys, etc. For $25 for one child, I expect it not to look so run down. Disappointed.

Very cute and clean. Great for 0-6 yos who like pretend play…read more Cafe was good and people who work there are friendly.

To be clear the only reason I am giving this review 2 stars is because the employee that was…read morepresent at the time of our party did everything within her power to help our party go smoothly. Today I had my son's first birthday party at this soft play. I was really looking forward to it because of the fantastic reviews I read. When we showed up, the singular employee present told us that the photographer we opted for as an add on had called out sick and wouldn't be there. I mentioned that the owner didn't let me know about this- she said she was told to let me know when I got there. I had absolutely no time to make plans for an alternative to capturing photos and had to rely on guests and the single employee running the party. The tables and high chair all needed to be wiped down, and half of the decorations I dropped off ahead of time were not up. I'll say that's probably due to there not being adequate staffing. My issue here is with how the owner is running this business. If I had employees call out sick last minute I certainly wouldn't leave one employee (with 2 days experience by the by) floundering, trying to manage a party of 30 adults and 10 kids by themselves. I also certainly wouldn't leave it to that employee to break bad news to a customer. So unprofessional. I also feel that the food was not charged accurately- the catering menu for Gino's shows the price of a full tray of caesar salad for $60 + $27 x 3 for 3 additional pizzas ($81) + 3 foot italian hero at $17/foot ($51) = $192 + $17.04 tax + $10 tip (I saw this handed to the delivery driver) = $219.04. The line item for the food on the invoice was $277. $57 extra for what? Due to there only being one employee we ended up needing an additional half hour of party time to have birthday cake, which was provided free of charge and I do appreciate that. The kids had a nice time and the catering food was good. But overall, I paid a premium expecting to have to do no work and felt my mother and I did about half the work anyway.

Great place. Definitely worth the membership. Our 2 year old loves it. We joined at the old…read morelocation a year ago and they made some cool upgrades at the new place. Owners are very nice too

For toddlers this is a lot of fun. Ball pit climbing around slides going into the ball pit kids can…read moretake little cars and drive around they could also they have little princess outfits or firefighter outfits things you could change into and play pretend

Playroom was okay I guess but the fact the employees wanna act rude and give weird smirks when…read moretelling me to pay an extra 5 dollars just to go tell my kid and wife it time to go.I personally never write reviews but I'm tired of people bs.

The place itself is nice and good for entertaining kids. The pizza and juice for the kids were…read moregood, and overall nothing was terrible or rude. However, my experience at the end left me disappointed. One of the main reasons I chose the magical theme was the bubble dance because my daughter absolutely loves bubbles and playing with them. I know it may sound like a small thing, but for me it was an important part of her birthday celebration. I was waiting for them to ask us when we are ready becoz it's part of magical theme. When everyone finished eating, I asked if they could do the bubble dance. I was told they didn't have time. What frustrated me was that we still had about 15 minutes left in the party time that I had paid for. We spent around $1,500 for a 2-hour party, and it felt like they were already rushing to wrap everything up and close out the event. They eventually did it, but it felt very rushed and like the bare minimum effort. I wasn't asking for extra time or anything beyond what was included. Sometimes it's the small gestures that make customers feel valued. Instead, it felt very business-focused, with no willingness to go a little above and beyond. As a parent, I was looking at it from an emotional perspective because it was my daughter's birthday, and that moment meant something to us. That disappointment instantly changed my mood. Again, nothing was outrageously bad, and nobody was rude. The venue is nice, and kids will have fun there. But the way the ending was handled left a negative impression otherwise loved birthday decor. My daughter had fun that's all it mattered at end.

Not what it used to be. It's never clean: the balls in the ball pit are dirty, have hair all over…read morethem, and broken, and yes, we were the first session of the day so if they sanitized and cleaned the night before there shouldn't be notable dirt... anywhere. There's broken netting and stains too. They don't enforce any rules - not the sign in, the waivers, the number of adults, the no food/drink in the play area, and there's notably no "dirty" bucket for toys that have been in mouths or are dirty. It's been going downhill for a while now