I really don't like coming to this place. Banks in general need to update but they fail to do it on…read moretime. While I love the tellers, it seems they are either always new or need permission from a manager. This instills fast employee turnover at this location. In fact, one of the employees here just told a customer they have two new tellers with several more being hired. A good employer should not have high turnover rate and that is what I see from this location. The bankers themselves are always polite but sometimes pushy. It seems they assume we know more than we do. It would be nice if the bankers knew more about how credit scores work or even brought it up before closing or opening accounts. The worst part about banks in general are the hours. They are open when you go to work, closed when you get off work, and the open for a few hours on Saturday so that you have to wait in line. It's a frustrating process and one reason some credit unions are better.

I showed a valid Texas drivers licence and debit card but you insisted that I drive 12 miles home…read moreand 12 miles back to retrieve my social security card to cash a check.It was Rediculous.Who the heck requires a Social Security card to cash a damn check.Truly a waste of my time.Took my business elsewhere.

The tellers and financial service representatives are always so friendly and helpful. They really…read moreput the customer first! Their fees are low for certified checks, money orders, etc. and they have great rates for interest on checking and savings accounts. They also have a Christmas club account that you can put money into and it will gain a higher interet rate - the only problem is you can't touch that money until November or else you have to pay a fee. But it's a good way to budget Christmas presents.

Ms Patti is always a delicate to see walking into this branch! Wonderfull staff that always helps…read moreme when I need it! I love that they have the app CardValet which sends me a notification after every transaction on my account! Thank you Chocolate Bayou for always being their for me!

Manager is absolute trash and extremely rude and they do not inform you of what they are doing…read more They ran my card twice while trying to pay my mortgage and chose not to tell me that once the mistake was fixed that they would not run it again. Do not recommend this bank. They are not friendly or professional. More like trash bank of Alvin.

From the owner: Drive-through Only Sat. Hours: 9am-Noon Mon-Fri…read moreDrive-through Hours: 7:30am-6pm Established in Galveston in 1966 and with 7 locations south of Houston: Pearland, Friendswood (2), Alvin, League City and Galveston (2), HomeTown Bank is your local community bank. HomeTown Bankers are friendly, knowledgeable, and responsive, making local lending decisions to improve the local economy. We are your neighbors and your friends and we are only a local phone call away. Come experience the community bank difference!

ATM took our card, then said "Sorry, out of service." No way to get it back. Call the regions…read morenumber on ATM (generic corporate number) and they were even less helpful. 0/10, I wish I could go lower.

I've only been with this Bank for about a year, and I don't recommend it to anyone; ATM is…read morefrequently out of service, can't use another ATM without being charged, Unless u go to Friendswood u will charged.

Their credit card services are faster than I have ever experiences in 40 years! I saw no weak…read moreareas and they deserve your business for personal or business accounts! 10 of 10 in my review Doc Willis

Very good staff! Very attentive! Took the time to rule out everything possible. Wish I had her…read morestaff as my PCP!

The ladies that work there are very helpful and professional. Very good bank i wish I had been a…read moremember

1000% do NOT NOT NOT recommend. Save your money…read more I was a customer of JSC and stayed during their transition to wellby. As of March 1st, they are now charging customers a "convenience fee" of 12$. For loans. That is $12 a month=$144 on top of interest. GREEDY. Bad business model.

worst place to cash or deposit your check. I don't have problems with any other one but this one in…read moremy Alvin city is rude and discriminate. DONT COME HERE