I have been coming to Serenity for over 10 years now and I've never been disappointed. Janice has…read morealways customized my treatment based on my skin's needs. I recently had a couple of treatments using the Alma machine for non surgical facelift. The results have been excellent. My girls have both had the AviClear treatments for acne and their skin continues to clear more and more each month. I highly recommend their services.

The staff at Serenity are warm and welcoming, and the environment is really comfortable and…read morerelaxing of course! I had 6 laser treatments done on my bikini line and am REALLY pleased with the results! I'm considering going back to get more laser in other areas! I've also had a relaxation massage as they gave 50% off the service for my birthday, which is a nice touch (and great massage too, thank you!) I've recommended Serenity to multiple friends!

A professional environment with excellent staff. Discreet professionalism and a very clean clinic…read morewith great clinicians. 5 stars!

From the owner: Dermapure Kelowna Central City offers a comprehensive medical aesthetic approach that supports skin…read morehealth at every stage. By combining injectable treatments, energy-based technologies and medical-grade skincare, the clinic delivers a 360° approach tailored to each patient. Injectables include botox, dermal fillers, sculptra, belkyra and platelet-rich plasma (PRP). Energy-based treatments feature advanced laser technologies, RF microneedling, coolsculpting, ultherapy and laser hair removal. Medical-grade facials and professional peels support ongoing skin care, while services such as private aesthetic dermatology, sclerotherapy and endovenous laser treatments address specific medical and vascular concerns.

Aurora is amazing!! I needed my shoulders worked on and she did a great job getting my muscles…read morerelaxed and I feel so much better. If you need a strong but relaxing massage, go see Aurora.

From the owner: Aurora Spa in Kelowna offers a peaceful, relaxing retreat where your well-being comes first. We…read morespecialize in a variety of massage services, including Oriental massage, deep tissue massage, foot massage, Lomi Lomi, and hot stone massage, all designed to ease tension and restore balance. Looking for the best massage in Kelowna? Our experienced team provides high-quality, therapeutic treatments in a clean, calming environment. We also offer custom facials using techniques and products that leave your skin refreshed and glowing. At Aurora Spa, we’re dedicated to helping you relax, recharge, and feel your best through skilled and respectful wellness services. Whether you're recovering from stress, looking to improve circulation, or simply taking time for yourself, we’re here for you. Discover why Aurora Spa is a top choice for Kelowna massage and facial treatments.

Amanda is your girl for laser hair removal! She is so thorough and precise and takes such care to…read moremake sure she doesn't miss a spot. I'm so proud to see how Amanda has grown her business and I'm so glad to see her continue to stay open in this hard time. The clinic is always so well taken care of and maintained with the latest safety precautions. Love Complete Laser and Esthetics!

From the owner: Beyond the Surface With an extensive clientele base hailing…read morefrom Kelowna, British Columbia, as well as reaching out to Penticton, Vernon, and Vancouver, our founder brings a wealth of 18 years of experience in the beauty industry. What distinguishes our services is our unwavering commitment to enhancing your innate beauty and prioritizing your well-being. We go beyond conventional aesthetics; we are dedicated to comprehending individual needs and delivering tailor-made experiences. We view beauty as an art form, and our extensive background ensures that each service we provide is a work of art. From innovative treatments to time-honored techniques, we harmonize the best of both worlds to help you achieve your utmost potential in looking and feeling your best. Our paramount concerns are safety, transparency, and ensuring your utmost comfort throughout your journey with us. Embark on this transformative experience, and you will unlock the secret to timeless beauty with us.

After calling all other offices and comparing price quotes, reviews and talking with my girlfriend…read moreabout everyone we know and where they went I decided on here. I wanted Juvederm lip fillers and this would be my first time so yes, I was nervous/excited and my gut was in a knot. Kim was my injector and she was very friendly, knowledgeable and professional. It was a surreal experience and the hours leading up seemed to drag by but once I got in there, things moved nicely and before I knew it we were done. We used 1 syringe on my lips and Kim did an amazing job! I want my lips to stay exactly this way but I understand that they may be a bit swollen. My biggest fears were that a) I wouldn't see a change and would therefore have just wasted 500(or so) bucks or b) have them look awful. So I was soo relieved and excited at the end result when I looked in the mirror and they looked awesome(you could say it was a fun and pleasant shock). I asked for a sexy pouty (Kylie Jenner (I know I was embarrassed to ask but still)) look and Kim knew what I was goin for. One of the things I read online was to make sure you get a doctor to do the injections, well I looked into that and the price does go up quite a bit, but honestly I have no negatives to say about my experience at Okanagan Skincare and am very glad I chose them. I'm happy with the result and will be going back when I need a touch up(let's hope it lasts forever though;) Stats: female/26/Juvederm-ultra; 1syringe/$500.00 Update June 21: after my first visit I decided I wanted more so I went a second time and had Kim again. She was as great as ever and my lips looked good right away! Unfortunately though after a week or two I wasn't seeing that much improvement, which was probably just my face shape(lip contouring) or my body metabolizing it quickly. So obviously after shellin out a good chunk of change I was disappointed that I my lips didn't end up the way I wanted them to:(. So, without much expectations for anything I ended up calling them and explaining how I felt. Vivienne was working the phones and was so helpful and understanding, she made me feel at ease and hopeful that something could be done. She booked me in for Tuesday and I just got back from there! You wouldn't believe it! They treated me so nice and gave me a complimentary syringe, which was more than I could have hoped for. So no matter what, I am so pleased about my experience with Okangan Skin centre and really feel well taken care of. Thank you so much!

Advertised as a dermatologist clinic, but you'll only talk to Nurses instead of the Dr who…read morespecializes in skin care. My first contact with Okanagan Skin Care Centre was over email, and then booking an appointment with email as well. This is an awesome practice to have for businesses looking to increase traffic or business. Now when I got there, I told the Nurse I wasn't interested in any sort of facial scrubs as they all seem to be like proactive (this is an awesome product, pay us). The nurse agree'd that proactive was overpriced and overvalued for what it actually did - this then segued into the nurses pitch for their own line of facial scrubs, toners, anti-aging, and revitalizing products. When talking to a medical professional, I take them at face value as I trust the education they have. DO NOT TRUST THE PEOPLE HERE, THE NURSES ARE SALES PEOPLE. I was sold a $300 package, which was originally $600-700 but a few products taken away ($60 lotion, really?) to make it cheaper. They tried selling me a tube the size of 2 fingers that cost $160 - I couldn't even listen to what it did as I was hemorrhaging through my wallet at this point. Long story short, someone I thought I could trust ripped me off. I now have 3 bottles of face cleaner that don't come close to what the nurse told me they would do. I've had better success going to a general MD and asking for a prescription of whatever comes to their head first. At least it's covered by health care, proven to work and won't make me feel like I've had money taken from me without anything to show for it. I guess $300 is the price I pay to find out there are untrustworthy people in Health Care. Kimberly - you sold me snake oil with a smile on your face and I'll never forget it.

I ordered a groupon for this company and when I asked to book my appointment, at first I was put…read morethrough to an answering service, then, once I finally reached a person I was told that the business had sold and my groupon was no longer valid and I would not be given my money back (nearly $200!!!) only to later find out that the company never was sold!?! This company stole my money!! All I wanted was the service. I'm so disgusted!

Business was closed permanently during covid in 2019 as our landlord sold the building,…read more Thank you for the customer support and patronage over the 11 years we were open on Bernard Avenue

DO NOT BOOK FACIAL HERE - BURNED FACE. TERRIBLE CUSTOMER SERVICE RESPONSE…read more I went to Bella on January 16, 2024 at 3:15pm for a facial. I took a picture before so I could compare to the after (which time stamped). During the facial, she held the LED light on one spot on my forehead for too long and it caused a burn. When I winced she took it off and I believe cooled it down in water, my eyes were closed so it may have been something different. Immediately after the facial, I took another picture ( time stamped) and had discomfort to the area. I thought it might resolve overnight, however it was still present the next day and I took another picture. I understand that many small businesses are struggling and I reached out to the team directly with the pictures and what happened. I requested an apology and a refund. Despite this, they did not believe me and wanted me to come in person. I live in a surrounding community and was unable too. They asked to meet over Skype and I was unable to at that time and provided an alternative time. They then told me they did not see it in person the day after it happened and would not refund me. They stated I needed a lawyers letter and they would process it through their insurance and see. It is very unreasonable for me to pay $500 for a lawyers letter to get a $120 refund. I understand that complications happen and I tried to deal with Bella Spa directly for an apology and a refund and they should extremely unprofessional behaviour. Save your face, go to one of the many beautiful spas in the Okanagan!

Love getting my eye lash extensions here!! Nice and clean everyone is super friendly.read more