2026: Update 20260413: They are operating under a new name…read morenow - Poolie (intead Pit Stop), but they deliver the exact same great quality! I reached out recently when one of those heaters failed, and they absolutely knocked it out of the park. Paul, the technician, did an incredible job - he was fighting for my warranty and had the new replacement swapped out in no time. Sheri went above and beyond as well; she actually came out personally on site to meet with the Jandy representatives to prove the unit needed to be completely replaced. Three years later, their service is still top-notch. They are a true star team, and I highly recommend them! Many many thanks!

I have been trying to get service from this company for over a year. Every time I try and get…read moresomeone to reply to me they are always rude and defensive. I need someone to clean my pool and to change out my panel and to clean my filter. For some reason they can't clean a filter and I actually needed a weekly service for pool cleaning but the person in chat cut me off based on a past chat said we don't do a one time clean I needed a weekly. As well as my panel changed out. They literally missed out on a big payout because of being unprofessional. We did arrange for them to come out once we was given how much it would cost they never showed up and we had to hire someone else. I was willing to give them another chance but I don't take kindly to rudeness.

High quality service. He explained everything he was doing and what I could do to maintain my pool…read moreBetter. Fairly priced and completed the work quickly!

Roosevelt was very professional and responsive. He was able to fix our pool within a couple of days…read moreof our initial call. He was full service, providing all chemicals, sent videos of all repairs, checked on the pool multiple times over the course of three days (to ensure pool was maintaining balance). We would highly recommend his services and will be using him in the future, highly recommend.

Very disappointed in this company....stay away. We used the service for a few months and they…read morewere ok and cheap but they baled on me when I needed them the most. Hurricane Harvey flooded out my pool so I needed help to get it back in service. Drew first told me he would take care of it, then changed his mind when he got short handed and left me to handle it myself. If you are looking for dependable service, I recommend you go elsewhere.

I went with Snagadeal because they were cheaper than other companies…read more I will say... with this company you get what you pay for. After three weeks of service the guy who came over told me they would need to charge us after the 4th week. That is not once a month. Most other pool services charge you once a month. Not every 4 weeks... if the month had 5 weeks and you wanted service for the 5th week you had to pay an additional $33. He told us the polaris was not working correctly so I asked him to fix it. We looked to see that the part we needed was $45 online. When he installed it he said the part alone was $80. The polaris still did not work after that so he said I would have to take it to someone who fixes them. I didn't know he couldn't fix them. The next issue we had was that he said the filter needed to be replaced so I asked him if he would do that. He said he would prefer for me to get someone else to fix it. He said that service would be suspended until I got someone to fix it. When I hire a company to take care of my pool, I expect for them to be able to fix the filter, polaris and any other issues the pool may have. I do not feel I should pay another company to fix what he couldn't. Other pool companies charge $150/ mo... and that includes the 5th week if there is one. Make sure you research the company and ask questions about what the service includes and all the details before you hire them. ***Response to the business owner's comments: I wanted a pool company that could do everything my pool needed... including cleaning the filter. I did not feel I should hire another company to do the job he was hired to do. I think it was unprofessional. He also states in his response that they bill as other companies do, but that is just not true. Other companies make you pay once a calendar month... however Drew wants to charge you every 4 weeks. I do not feel that repairs should be done according to, as Drew says Ebay prices (I don't shop on Ebay for pool items). However the price he told me it was ended up being over double what we discussed. I want to end with saying I am not a difficult person to work with. I have been in customer service positions throughout my whole career and know what to expect. I expect for a person or company to do the job they are hired to do. The new pool company we hired is awesome and we have no issues with them being able to do any repairs. They have never once asked me to "hire someone else to do it" because they didn't want to. THAT is good customer service.

We just moved to Houston at the start of September. We arrived at our new home and were shocked &…read moredismayed to see our new pool a intense shade of green! I found Dalton on Yelp, he responded quickly & had our pool looking like new within 3 days. He is knowledgeable, polite & helpful. He now services the pool weekly (at an amazing price) and is teaching us how to be pool owners along the way. I recommend him without reservations!

Dalton is exceptional. He came out to diagnose our pool heater issue the same day we called--he…read moreknew exactly what was wrong and quoted a more than reasonable price to fix it. He probably saved us thousands and a few more years on our pool heater. (A local heating and cooling co. that advertises pool heater repair charged us 89.00 and told us he'd have to 'come back and go deeper' we said uh no. Thank goodness for honest, skilled people like Dalton at Mr. Green to clean pool.

They responded to my request and came out the same day to see the pool and equipment. The price was…read morefair and I signed up. I had a repair needed for my auto fill and they completed that job before the first pool service was due. Because of when my contract ended with the old company they comped me a week's service that I would have missed. That first service was today and when I met the gentleman doing the cleaning and maintenance he explained a few things he had done today that had been neglected. I have every confidence that this will be my last pool company based on my interactions with three people on three separate issues.

This company will literally go above and beyond for their customers. They have such an awesome team…read morethat is well trained and knowledgeable about pool services and repairs. The leadership is nothing short of amazing from the owners as well. I don't think you will find a better company to have in your backyard taking care of your pool for your family.

Best bang for buck around. The pool guy was reliable and on time and does a great job. Team very…read morefriendly and did very good job on pool!

Richard has been cleaning my pool and handling our equipment repairs for 8 years. He shows up…read morereliably every week. If there's a week he has a conflict, he will send a notice in advance and get the pool cleaned before he goes. He communicates well both face to face and through text. I have bothered him with problems and questions on several occasions and he is always patient, responsive, and professional. He handles a family member's pool as well, for many years now. On top of being a professional, he is a nice family guy.

I hired Richard Roberts to service our pool weekly when we moved out of state since the house…read morehadn't sold. I paid him for several months even though I was getting reports from a neighbor that the pool wasn't being cleaned well. Then one day he called to tell me the pool had a leak and was losing 2" per day which is a lot. I paid for a leak detector to start testing plumbing lines, have spa, pool & 3 waterfalls so a lot to test. After 3 days they found NO Leak but discovered that someone had turned a valve which caused one of the Rain Arcs to spray over the pool so it was draining the pool 30 min each day as it was set to run by time clock. The only person around the equipment was Richard so he likely turned the valve by accident. When I informed Richard of his mistake he said he Quit. This was in the middle of month and he wouldn't refund the remainder of the month. Within a day I hired someone else who discovered that the pool was 6 bags of salt low, had low chlorine and both skimmers were packed with leaves. So Richard was just collecting a check but not doing what he was paid to do. I have another neighbor that had heard negative reviews but unfortunately I didn't listen.

I put my name on several pool websites that give your information to a bunch of pool contractors…read more When we started the bidding process we were not like what we saw until Cali Pools of Texas came to us. They came in professional smart and knowledgeable they quickly won our bid and eventually signed with them. The reason they won out bid is because of all the positive things they were saying. They were promising us to be there everyday that there was workers and that their contractors were a phone call away waiting to work. Promises we quickly learned were empty. Michael and mike started off great on the physical work. The workers came in and dug the pool formation and quickly set the steel within 2 days but that was as bright as this project got to be. From that point forward they spiraled downhill and quickly. Days became weeks before workers would show up and every time there would be an excuse as to why someone didn't show up. On multiple occasions I'd stay put at home waiting for workers to show up and they never would. I would let it slide but after multiple experiences I quickly noticed I had gotten myself into something bad. My pool was being built from June17 and wasn't finished till mid August. With about a month of wasted time. With all the wasted days that had past Michael made the decision to go ahead and plaster my pool before the deck was even complete because of Harvey coming and a decision I was never notified of. Unfortunately his workmanship shows in the plaster and other professionals have told me the plaster was rushed and done very bad. When the storm passed they came back to finish my deck and drainage. Which does not even do its job. Please view photos. Another thing I'd like to review is Cali Pools of Texas will rush to receive their money even if the job is not complete. Please be completely aware of this company they are not professional and it is much safer and less of a headache to go with the bigger companies. Overall Cali Pools of Texas is not a trustworthy company to work with at all with very low business ethics and workmanship. I would not recommend to go with them. Go professional and not amateur. I do not have the ability today to go back and make the right choice by sending Cali Pools of Texas away but if I did I'd surely do it. I strongly recommend running from this company as they are full of empty promises and lies. From my experience ***written on behalf of Mahmoud Alyassir Pool contract signer***

Cali Pools is perfect and it is rare to find a perfect vendor!…read more Through the website, we were able to connect with Michael Robilotto and knew instantly we found a company we could work with. His professionalism and knowledge about pools reassured us during the decision making process. From our first meeting with Michael throughout the entire process, every question, every concern was promptly and satisfactorily addressed. We were amazed how quickly he was able to build our pool. It's hard to believe but the pool was completed in just two weeks and it's absolutely spectacular! The after service has also been excellent. We have contacted Michael several times with various questions and he has always been keen to help. We love everything about our pool and always receive compliments from our family and friends who have seen it. We honestly feel Cali Pools creates the best pool possible and would strongly recommend Michael to anyone interested in buying a pool. Vladimir and Marina Liberman.