Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

Elizabeth B. was an AMAZING property manager! Any and all maintenance concerns are addressed timely…read moredespite a small team that gives you such a close-knit feel! Coldwell Banker Danforth has been great with communication as well; I accredit that to Liz's work with her tenants and commitment to find them a perfect home at their perfect price and weighing sister communities/properties CBD has nearby potentially and truly wants to help. She made it so easy to feel at home, I'll definitely miss Rickdal Apartments and the CBDPM team!

I highly recommend this realtor company especially our realtor, Corey Orvold! We were working with…read morea local WA lender who gave us the classic runaround and as our closing date grew closer, they created more obstacles. It was our realtor, Corey, who assisted us with locating another lender who approved us with ease and we closed on our contract in a matter of days. This company's agent went above and beyond all expectations and helped us secure our first home! Expedient service, relentless tenacity and valuable ally when securing home financing!

Jenny Bentley and her team assisting Accelin Loans are amazing. I am always happy when I can put a…read moreloan to there services. Their speed and service are fantastic, especially in this volatile market when their information is needed to quote!

Ticor Title has always been dependable and helpful in setting up title and in seeing our home sale…read moretransactions through to completion. This last transaction has had issues all the way through. Tawni Braden and Brandy Shell have been available every step of the way with answers and suggestions for us even when it wasn't escrow's responsibility. We appreciate that timely communicating with everyone in the transaction is one of Brandy's specialties. We were never left wondering what was going on. Tawni is always able and willing to research one-of-a-kind circumstances and gets back to us promptly. In this ever-changing real estate market, it's good to be able to depend on an efficient title and escrow company like Ticor. We can rest easy knowing they have our backs.

Staff declines any requests for maintenance unless you go in there and and begin to start telling…read morethem all the issues. Definitely one of the worst places to rent from in federal way. Do not use them. Picture is from the shed that I didn't check before renting

If I could give zero stars I would. Look out to anyone trying to rent or do business with ZAran…read moreSayre. We just moved out of the Algona house that out family rented from Zaran Sayre for 10 years and found out that we are being charged $137.00 from out security deposit to pay for carpet repairs on a 14 year old carpet. They have no qualms in stealing this money from our security and are incredibly cold about it. We will be going to small Claims Court to get our money back. I'm very sad that Zaran & Sayre are so incredibly greedy especially at Christmas. We counted on our return. We had professionals come in to shampoo and professionals come in to clean the house as well. That carpet was way past the tenant laws in charging for carpet repairs and su

I am a recent tenant of Rent Lucky. The only reason I did not renew my lease was because, I was…read moreable to buy my own home. I had a great experience because the team is very kind and helpful. I got a full refund on my security deposit. I really liked that I could just text their phone number and get a reply verse emailing or calling. I highly recommend Rent Lucky.

I've written 5 star review for the office staff, I'll leave this one open for possible upgrade due…read morethe the maintenance service. Every job takes multiple passes and months. Had a broken stove replaced a couple months ago, and imagine my surprise when the guy who brought the replacement asked what I wanted him to do with the old one. It's still sitting in front of my unit after several requests to remove it. I'll stop here for now, and will update later, but I live in nice condos and this shyte looks GHETTO as hell. My neighbors hate it, but why should I pay to remove it myself? I LEASE? For years now, and my rent is ALWAYS early.

Terrible customer service ! I was transferred to the single family department apparently and the…read morelady who answered had such a terrible attitude. I wonder why people do jobs they don't enjoy!!

Tenants are not supposed to park in visitors parking for extended periods of time but it's not…read moreenforced so those of us who have more than one car are constantly stressed trying to find parking. It's not treated fairly.

I viewed a home, and have emailed and called the number associated and got no responces. Phone…read morenumber rings once and goes to an automated message & no way to leave a message or speak to real person. Emails are still going unanswered. First time looking for a house and haven't got the best experiences from the leasers.

As an adult who has lived in rental properties my entire adult life, this property management…read morecompany is the least responsive I've ever had to work with. You better hope you don't need to place a work order to have something fixed, because only once has that worked out well for us. When we moved in, the agent who showed us the house took over 200 pics documenting everything, so we felt pretty good. We'd noticed the porch light didn't work, but we said it wasn't a priority and it was honestly months until we put in a work order for it. The glass part of the light fixture that goes over the bulb was cracked and broken, but with a google image search I was able to identify the fixture was a basic porch light from Home Depot, which is less than a mile from our home. We just didn't own a ladder at the time to replace it ourselves, so when the bulb went out we thought it'd be easier to put in a work order and have them replace the broken glass fixture and the bulb at the same time by a handy person who would also have a ladder. No, after a week someone came out and removed the broken light fixture, and replaced the bulb, but they never installed a new light fixture. On top of that, they followed up with an accusatory email to us asking us how WE broke it? It was always broken...we can't even reach the damn thing. Same kind of story with the stove. We noticed when baking the oven will flash an F2 code. We looked it up and it seems to be an issue with a temperature sensor. Given this is a gas stove, we're not sure how serious that could be. We put in a work order on 9/22/25 and still have yet to receive so much as an acknowledgment of the service request. They want us to sign a lease renewal and pay more money in rent. For what? The service from this company is abismal. They're not even pretending to care - they just want our money. For inspections, they just email it all to you with a deadline despite the fact that it's literally their job. So you get to go do your job all day and then come home and run around your house taking pics of every space and documenting everything for them so they continue to get paid for doing nothing. It's literally their job - not yours! This is the laziest property management I've ever known.

Ed and his team did a great job on my survey. Their customer service was above and beyond, with…read moreprompt communication and fast service. Would definitely recommend.

I did not end up booking services with DMP because I was provided enough information to do the job…read moreI needed to without it; but I can NOT rave enough about the customer service I received from Hans. He went SO far above and beyond what I could have anticipated from any company, especially one that had not even collected a dime from me. If you need services, please do yourself a favor and use these guys. I have a feeling you will not be disappointed. 5+++ stars!!!

The worst experience ever With Mike Yun! He was very nice and good at communicating at first and I…read moresent him all documents he required to start the application process... but kept on demanding money for application fees, when applications were already sent to him. I went ahead and sent him money to do "his own" as soon as he got the $100 he stopped communicating. He then proceeded to hound my landlord for personal information, which by law they are not allowed to share. I shared with him my personal rent ledger from my landlord, but that was not enough for him. He kept on asking me to re send documents that were send multiple time that he lost. He was VERY unprofessional and unorganized! I am demanding my money back. He wasted my time and money. He only wants your money. Check his reviews they are terrible! He steals your money and ghosts you!!

This guy is STILL garbage! Has a rental property plastered on all the apps. finally answered saying…read moreThursday at 3. I get to the rental he's not there. I call him twice he says "oh the family doesnt want to rent anymore, they want to give it to family." went back home to see the SAME listing on another site updated 5hours ago. Why tell me to show up at the rental if you're not going to show it and then lie!!!