Great service & very fair repair. Beautiful showroom also !…read moreThank you very much for a professional experience.

The estimate that they gave didn't cover the outlet that I intended. instead they took down a…read moreprevious installed ceiling light and used the power there to install the fan and light combo instead of over the dinner table where I wanted it. by the time I got home from work the electrician was almost done and was just cleaning up. they said that it was too late for them to take it back because it was already out of the box. even though they installed it the wrong place. I would never hire a shady company like that again for myself or recommend them to anyone else.

My husband and I just went to this store and I guess we weren't dressed well enough to get any one…read moreto wait on us. The one person that was sitting at the front desk was just talking to another couple about her latest trip and comparing pictures. So we are taking our business elsewhere.

We renovated an apartment in Winston-Salem and used Ferguson for all the appliances. The…read moreappliances are all top of the line Miele, Gaggenau etc....lets just say Fergusons got a large order for this job. The service has been absolutely terrible. The final straw has been a piece sitting in Greensboro for several weeks (while we've been waiting for 3 months for it). It never occurred to Fergusons in spite of weekly calls, inquiries etc. to drive 19 minutes and get the piece from their Greensboro location. Today, after talking to them, they still did not offer to get the piece or ship it to us. I drove over there myself and got it. 19 minutes for a piece they've been sitting on for weeks. Not sure where to begin. They are very nice at the beginning; they will disappear after that. Beware.

Not this past weekend but the one before I tossed a tee shirt into the clothes basket beside my…read morebed. When I did, it caught the end of the shade and knocked it ajar. Tried to straighten it but the socket came loose and I could not reattach it. Did want to further damage it because I am not the most cleaver D-I-Y repairman so on Monday, Susan started researching local Lamp Shops who also did Lamp repair. She found Lamp and Home Outlet in Lincolnton and we made arrangement to drop the Lamp Off. First a bit about the Lamps, the Lamp was one of a pair that my wife had purchased on out Honeymoon in Myrtle Beach in what would be 28 years next month. About as touristy as you can get. Large Glass Body in the shape of a shell in turn filled with colored seashells. The value was not in the lamp but rather in the memories. On Monday, had a Dr's appointment in the am but missed the fact that their hours are 10am to 2 pm, Monday through Friday. I was working on Tuesday so drove over on Wednesday Morning. Kind of hard to miss in that it's a rather in descript build painted blue and grey with a Marine Motif. The gentleman took one look at it and exclaimed, "I haven't seen one of these in years" and explained that the company who made the glass shell had been out of business for well over 10 years. Gave us two estimates depending on what needed to be done and both were reasonable. Susan followed up on Monday and it was ready and the total repair cost was $30.00. Note that only take cash or checks. No Credit or Debit Cards. Picked it up this morning and they did a beautiful job. The have been in this building for 47 years and they were the original owners. Looking over the showroom, great selections of lamps and accessories at very reasonable prices. Good craftsmanship on all. Will be back when we have more time to explore and pickup a lamp or two. Very punctual and very honest in their dealing. Those are traits I appreciate.

Ordered a pair of lamp shades; waited three months and still no shades. Asked for a refund and…read moreafter a week I called and they forgot to send out the check. Five days later the check arrived and was $6 short from what I paid. Never again. Found the lamp shades I wanted on Amazon; two days later they were delivered to my house.

I have worked with Ferguson in Winston-Salem while building 3 houses. I never had issues with any…read moreproducts. I never had to specify that I wanted real toilet seats instead of plastic. I didn't even know plastic seats existed. Now we have 3 plastic toilet seats in our new house. We had 4, but my husband purchased a real seat from Home Depot for the same price as the plastic one from Ferguson. At least guests who use the powder room won't think we are cheap. Danielle did not reply to my email so I stopped by the store to speak with her. She asked if they had been installed. Yes, they were installed before we moved in. I have never opened plumbing supplies to look at them before being installed by a plumber during the building process. Have you? This may sound silly, but make sure you know exactly what you are getting when shopping at the Mooresville Ferguson store.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Mooresville, NC. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.