Went to return my Amazon packages. There was one woman behind the counter and 5 people ahead of me…read more The cashier was great and moved very quickly yet thoroughly. I was out of the store in under 10 mins. I love that the take Amazon returns and you don't have to worry about packaging or labels. Such a convenient set up.

Good service; however, friendly, welcoming service was very much lacking…read more No smile, no welcome, no what can we do for you today. No thank you for coming in, etc.

We had to get some imprtant things mailed out certified mail. We did a search for USPS locations…read more All of which were a Uber-ride away. I did a Yelp search and found World Mail Center. It's about a mile and a half walk away from our hotel. We decided to brave the heat and humidity. It's a small 3rd party mailing center located in a small strip mall and it has AC. Yes! Haha! The gal at the counter was very patient, helpful, and friendly. She patiently answered all our questions and provided us with what we needed to get our pieces of mail sent out.

I came to drop off three priority mail boxes 12x12x8 ready to ship and Felipe Alves didn't receive…read morethem. He denied the service. First and last time coming here. Worst place ever. By the way, he just had 1 customer. And my boxes had labels and everything.

It was my first time sending anything overseas so I headed over here to use DHL…read more Pamela was nice and extremely helpful in helping me fill out the missing pieces to the foreign address. Great service and the only downside is DHL's pricing, never knew it was so expensive to send a single envelope! lol

This particular store has GREAT customer service and very helpful. This is my go to store for…read morefaxes and mailing things.

Had to get a document notarized today. Ship Orlando was prompt, professional and courteous. I will…read moredefinitely be seeking their mailing and package services in the future.

Called and very helpful. Great location and does everything even digital mailboxes…read more Going to rent a mailbox for business and to keep everything from going to the house too. Pricing competitive.

Customer service is amazing here! Quick and knowledgeable…read moreand barely ever a long wait. I'm usually in and out within 5-10 mins depending on if I'm doing happy returns or a large real estate mail out. I've been coming to this location for many years .

As a longtime UPS customer, I was extremely disappointed by my experience at this location last…read morenight. When I walked in, the cashier was engaged in extended chit-chat with another customer while I stood there waiting. Because of that delay, I ended up being helped close to closing time -- which was then oddly brought up to me, as if it were somehow my fault. Had the cashier been focused on assisting customers instead of socializing, this would not have been an issue at all. Once I was finally assisted, the employee was abrupt, visibly stressed, and rushed. The real problem, however, was the shipping quote. I was told I needed a box three sizes larger than necessary and was quoted over $800 to ship lightweight toys and shoes for Christmas gifts -- items I routinely ship to and from Colorado and am very familiar with shipping costs for. When I questioned the box size and insisted on using a smaller, more appropriate box, the price magically dropped to a little over $400 -- still wildly excessive and nowhere near what I've paid for heavier and larger shipments in the past. That alone raises serious concerns about pricing transparency. I asked to speak with a manager and was told the woman assisting me was the manager -- which was surprising given how unprofessional the interaction was. I also left feeling uncomfortable due to the way I was treated compared to other customers, which made the experience feel unnecessarily hostile and unwelcoming. Between the poor customer service, lack of professionalism, and what felt like price gouging, I will never return to this location. I strongly encourage others to take their business elsewhere -- there are plenty of UPS locations that are transparent, respectful, and don't make customers feel rushed, overcharged, or unwelcome. Very disappointing experience overall.

Just had an unexpectedly excellent experience at The UPS Store, and honestly, this location might…read morebe the MVP of the entire plaza. First of all, any plaza that includes a Publix immediately levels up. Being able to knock out shipping errands and grocery shopping in one stop is elite efficiency. Add to that a United States Postal Service mail drop right outside, and you're basically running errands on easy mode. The real surprise? I went on a Saturday morning and it wasn't busy. No lines, no chaos, no stress. The staff was quick, friendly, and genuinely accommodating, I was in and out before my coffee even had time to cool down. And once I was done? The plaza browsing began. A quick stroll, maybe a stop at Family Dollar (because when you're there, you're family), and suddenly I realized I'd turned a simple shipping errand into a full-blown productive outing. All jokes aside, this UPS Store delivers exactly what you want: convenience, speed, and zero friction. If you're going to run errands, this is the place to do it. Truly, a UPS Store where dreams come true.

I always have a good experience here. The staff is always friendly and they always help me with…read morewhat I need. I complete a lot of my Amazon, SHEIN and Temu returns there. It's very convenient and the service is great. I went today again to do more returns and they were great as usual. I enjoy coming to this plaza too because there are restaurants, grocery stores (Publix), Chase bank, a boba place -that is really good (Shaka Shaka tea house) and many other places. I will continue coming here for my shipping transactions.

The staff is very friendly, welcoming, and very helpful. Michelle worked on my daughter's flyers…read morefor school. My daughter loved it! Came back and wanted more stuff done. They made the order very easy. Definitely coming back again!!!

Unlike at the post office, here you get quick, outstanding, friendly attention with a wide array of…read morehelpful mailing and office services.

Don't trust these people with your packages. They will claim it's USPS who hasn't scanned them…read moreafter 3 days of the package sitting. Useless and unreliable service. Don't take a chance with them. My package is in limbo.

Stopped by Goin' Postal today to fill out my I-9 for a new job through FieldPrint. The staff was…read morehelpful and kind. I was in and out within 10 minutes. While there I noticed they offer postal services, they sell mail supplies, and noticed they provide finger printing services!