Watched the elderly and infirmed struggling carrying luggage. Down a whole flight of stairs. FIX the Damn !! Elevator!!

Step back in time at this historical train station. A group of us traveled from Raleigh to High Point for a brewery day. Four out of the 10 had bikes, so after getting them off the train they either carried them up the area (a good number) or used the elevator. Once you're at street level, you're on the main road in downtown High Point. We didn't step into the station until we were boarding to go back, but the interior is lined with hardwood and they've preserved the old time feel and look with the floors, walls and even the ticket counters. There was no attendant inside when we were there, and you have to get the restroom unlocked. The boarding platform is very long and has benches lining it. Before heading downstairs, take in the view of the skyline. read more

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Amtrak had a 5 dollar kid special for the summer. It was 70 dollars for the 3 day of us to go Raleigh for the day. The morning train was on time and the evening train was running behind. They kept good communication about the delay. The stations are neat. read more

I only picked someone up but it is a very clean station within the heart of High Point! My son stated that it's far nicer than the station he started his journey in. read more

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I love this train station. It has been modernized but it's old school charm remains through and through! Wow! Check out my photos of the hardwood floors, the clean, black bars on the office windows This place is amazing. This is the positive vibes your want to feel before embarking on a train ride, albeit short for me. There is also a direct line via the red phone direct to an agent for additional purchase assistance. The staff member working this Sunday was quite helpful. Tickets are actually purchased via the kiosk but patiently guided a customer through the purchase process. I don't know if it is the Southern charm of High Point or simply the hospitality of Amtrak. I want to believe the former. VERY NICE! Kudos to High Point, NC, and Amtrak. read more

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This Amtrak station is located in downtown High Point. The original train depot was built in 1907, then restored in 2003 to what appears like its original look and feel. It's a nice tribute to yesteryear, done very well, see photos here. Besides the three Amtrak trains that serve it, a connection to Winston-Salem is provided by a Thruway Connector which is a PART Express bus to/from the Clark Campbell Transportation Center in downtown W-S. I like this little depot, for keeping the charm of the old train station and still being modern enough to serve today's public. The depot itself has always appeared well maintained and clean. The desk staff has been nice here in my encounters, making necessary announcements and attending to passengers well. There is usually not a large staff on duty, one person mainly, so the desk must be shut down while the attendant goes to help with passengers on the trains. Hopefully the volume will let them add one more person to help out, that would be great. Also, to get to the train platform area, you must go down a pretty steep set of steps from the depot area...not optimal if you have big luggage, children, or other people that need help in tow. There is an elevator though that helps with these sort of passenger needs, but a ramp instead of the steps would be a great asset. The connecting PART Express bus service to/from Winston-Salem has been good. Only one time, when the Amtrak train was very late to the depot, the bus did leave already (must follow a schedule?) stranding fellow passengers and me in one instance. But for the most part, the bus has been there even earlier than scheduled and ran quickly to its destination. Bottom line: I like the High Point station for the most part, with some additions and considerations I think it could move up to 5 star status. read more

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They're open very limited hours but the employee who was there when I arrived was very kind about making sure I wasn't waiting for my ride alone & let me go into the station from the freezing cold though it was already locked when I arrived. It has an elevator to the platform so you don't have to hurt yourself if you're a tiny person like me and can't lift much but still need basic necessities when traveling. It's also not in a completely deserted location compared to some other locations like the Salisbury station. No complaints here. read more

I first started using Amtrak in the late 1990's to visit friends of mine in High Point. The station, such as it was, consisted of a tiny, open shack at track level, and was cold, drafty, dark, and quite frankly, a bit scary, especially if my train was 6 hours late! The new station, a restoration of a classic train station of around the nineteen thirties, is beautiful, comfortable, at street level (about 20 or so feet higher than the actual tracks) and is a fabulous addition to downtown High Point. My daughter uses Amtrak when she visits; it is cheaper than flying or driving, and she can use the Amtrak provided WiFi to work comfortably and safely on her computer during the 12 hour trip from upstate NY. read more

If you're used to traveling by plane, High Point station might strike you as a relic from a time past, little more than a small waiting room that looks plucked straight out of 1900. But if you've traveled the Amtrak system (outside of the major cities) you'll know that High Point is in much better condition than most stations. The waiting room is open at least one hour prior to all scheduled departures and a half hour after a train arrives. (That's the actual arrival time, they will wait if the train is late.) Although Amtrak does not offer checked baggage at this station, there is always an attendant on duty who can assist with tickets, answer questions, and just generally be a friendly person to talk to. (If you really need to check a bag, you can use Greensboro station just 15 minutes away.) The attendant will unlock the stairs and elevator for you just a few minutes prior to the train's arrival. There's no need to line up like a big city station, just have a seat inside, wait for the announcement, and head down once it has been made. The station has been stunningly restored and feels like going back in time to the era when trains were the way to get around. The wooden benches aren't exactly plush, but they are comfortable enough and I've always been able to get a seat. It will fill up close to the train's arrival time, so don't be afraid if you have to sit next to someone. There are some basic vending machines if you need a snack. There are good bathrooms available, you may need to get a key from the attendant. A Quick-Trak machine is available here, so you can print out a ticket if that's what you prefer. All-in-all, High Point has just enough amenities to keep you comfortable waiting for a train. Compared to some other Amtrak stations where you have little more than a picnic table at track side, this is a five-star experience. read more

This is to Tammy for a job well done, she is friendly and so nice. She keeps to time by getting to the station earlier than the opening time inorder not to keep us waiting outside in the cold. I've been to this station about four(4) times and she makes me feel comfortable always. She sees to the welfare of all passengers by attending to our needs. I always look forward to seeing her at the station. read more