They are very patient and will take the time and the effort to work with you and get you set and…read moreready to go so I definitely recommend going and buying a car here

2 hours for friggin oil change that was told would take 1 hour with no updating. Tracked down…read moreservice person and car was parked and obviously had been done for some time.

Today i visted Rick Hendrick Toyota to trade in my vehicle. I got the vehicle i was trading in at…read morethe same dealership and i had excellent service but today wasnt the case. I was looking for a tacoma but due to the trade in value i declined a offer i was given a look of disgust from the so called manager. When i turned down the offer completely and wanted my vehicle back he again gave me a rude look and gave me back my key. Didnt tell me where was my vehicle, so i was searching through the lot. This is my worst experience ever with this dealership. I do understand the job they do and the things that come into play but from the good experiences i had before with the dealership i am shocked to see this. Looks like il take my buisness somewhere else. *I apologize for the grammatical errors.

Really amazing service by Victoria. I came in around 5 on a Friday afternoon, and Victoria was…read morerunning the show by herself multi tasking so professionally. I watched as she typed on the computer, spoke on the phone and helped a customer in person turn in their vehicle - she didn't miss a single beat helping 3 separate folks. When I got to the front, she was still speaking on the phone, but knew who I was. She said that even though I got a we pick vehicle, she was going to let me choose which one I wanted. I thought that was really nice. I went with a red Nissan Murano and that thing drove like a dream and was really clean. She came out with me and assessed the damage and had me out the door in less than 10 minutes. Picked up the car Thursday at 5 and returned Saturday for $80, I think that's a great deal!

Maria is the purest example of amazing customer service! She goes above and beyond the call of duty…read moreto make sure all her clients are taken care of and completely satisfied. Every Friend or family member that I have sent to her she has shown the exact same exemplary service to! This woman is an amazing asset to your company. My family will follow her everywhere! Awesome job!

I do not understand why this Hertz go such a low score when they help people when all other car…read morerental companies only help people who have credit cards. I was almost stuck in NC without a way to get back home to Lagrange GA and I do not like to fly if I do not have to. I like to thank Everyone at this Hertz Location for making sure I got home safe and help me through everything all the way up to me getting the rental turned back in.

This Branch saved a life, Literally! I had a car rented at the airport and was treated horribly!…read moreBut, the Hertz on Raeford, Rd in Fayetteville, NC. has a staff that cares about its customers! They helped me, gave me an excellent rate on the vehicle, plus and upgrade, and wished me good health on my journey. Then when I returned the vehicle they were just as efficient and kind. I am looking forward to renting with them again for a vacation this summer 2026.

An August 2024 incident at a fuel station compelled us to rent a car after we put our Mercedes into…read morethe Mercedes dealership for service in Fayetteville, NC. The dealership recommended Enterprise as a rental car source. The management and staff at this Enterprise location are superb. We recommend them highly.

my experience could be because of Sergio V. he's a great guy who has tons of knowledge and made it…read moresimple. he helped over the phone and was helpful when I got there to be able to book the vehicle after having trouble finding one. in other words if it's for the employees this enterprise is great.

I've bought 2 cars from EZ and that's exactly what it was, EZ!! Chris is such a nice guy and the…read morecars are all in great shape! I will refer people and buy from them again! 5 stars!!!

Was promise an extended warranty was told if anything wrong bring it back within 30 days and we…read morewill fix it well they lied when I came back on a safety issuereguarding the steering they basically told me it's my problem please do NOT give this dealership your business they will sell you a lemon and put it in a dress rate em negetive 10 as far as customer service goes. Piss poor customer service!

I love Uber, I love the fact that there is no cash exchanged, the cars are clean and the drivers…read moreare friendly and safe. I also work for Uber and can tell you that the company is exactly as they say, they tell you up front about there fees and I have always done well as a driver, and I love all my friendly, fun and cool riders.

Ordered an Uber 2 days prior ( was confirmed) for an early trip to the airport , never showed up…read morewhich almost made me miss my flight , never again

Seth provided a great experience. The reservation wasn't ready upon arrival but Seth had vehicles…read morefor myself and another customer brought from another location right away. He inspected the vehicle before handing over the keys. He suggested the vehicle be tidied up more and freshened up. Vehicle looked clean and smelled great. As the days went on I smelled cigars and cologne. At times, it flared up my sinus and I don't have allergies. After 2 weeks it finally aired out with the sunroof open and eating a bite or two in the car. I had the vehicle for 3 weeks. It drove smooth. I did have to put air in the tires within 2-3 days. At the return, Seth told me I could have traded the car but I was okay plus working a new job that has me travel by district had me pretty busy. Good to know in the future. Huge plus this location is connected to the collision center.

I gave this location and the manager, Mr. Terrill, a 5-star rating and his wonderful customer…read moreservice. This Enterprise location did right by me. On November 20th, I rented a vehicle from this location to take care of some family business for my deceased father and attend my grandmother's funeral service in Tallulah, Louisiana. The 2024 Hyundai Tuscan I rented started to become slightly problematic as I was going through Georgia and right as I touched Alabama. I didn't think much of it and though maybe it was the a/c causing it to have its little quirks. Nope it was really something serious wrong with the vehicle and it got to the point that it was randomly cutting off on me. My scariest moment was when the Tuscan lost complete power as I was crossing the Vicksburg Bridge, and I was less than an inch from being hit by an 18-wheeler. Why was I still trying to drive a problematic vehicle? Enterprise customer service agent, who I reported the vehicle issue to, told me that I had to be at my hotel in Vicksburg or someone's home address in Vicksburg, MS. My family live in Tallulah, and I know no one in Vicksburg. I did ask the agent, why could he not allow the vehicle to be pick up from the community center in Tallulah? He stated some blah, blah about Enterprise policy and said I had to be at the hotel I was staying at in Vicksburg or a home address in Vicksburg. He also told me that if I did not agree to it then it would be Monday afternoon before I could get a rental from the Enterprise in Jackson, MS. I could not wait until Monday afternoon because I have to have the rental back in Fayetteville, NC by Monday late afternoon. The agent also told me that I had to wait at the hotel until the tow truck driver arrived and that it will be a 4 to 8 hour wait. If could give that Enterprise agent a -1-star rating, I would do just that. My experience with the Enterprise customer service agent was horrible. I missed my grandmothers repass at the community center and I did not get to see, my two aunts, my uncle and his wife and my baby cousin off before they had to head back to Texas. All because the agent said due to Enterprise policy, he could not send a tow truck driver to the community center nor my grandmother's house in Tallulah. I wish I had written down the agent's name and employee number, so I could report him. Unfortunately, I did think to do that because I was in mourning. I honestly feel like this agent lied to me because if I was not able to start the car at all, he would have had to pick it up from there. I felt like the agent from Enterprise customer service but me in harm's way all the way around. I seriously could have lost my life, multiple times, trying to drive that p.o.s. mechanical issue infested vehicle. All because a lying Enterprise customer service agent look at me as an inconvenience to Enterprise, to send a tow truck driver to Tallulah but rather have me to drive 15 minutes in a vehicle with mechanical issues to Vicksburg, MS. That was the scariest and longest 15/20-minute drive ever because the vehicle lost power on me 8 times while driving across that bridge. I have no issue with this Skibo location BUT Enterprise corporation need to do better with their customer service agents because lying to customers, being lazy not wanting to do their job and causing me an inconvenience is not cool at all. I was very upset, and I still am because that Enterprise customer service agent treated me like I was nobody and the corporation should have made it right.