A+++ customer service!! Rachel is a true professional…read more During our 2-year search for a property in Boston, she was highly responsive to texts and emails (even on weekends and late at night), thoroughly answered our questions and addressed any concerns we had. Her knowledge of the Boston and greater Boston real estate market is top. She assisted us in researching and viewing over 20 properties and making offers on 3. Throughout that process, she was patient and respectful, never pushing or pressuring us to make any decisions. Her customer service made us feel like we were her top priority and VIP clients. We will be using her services for our future purchases/sales in the future. Highly recommend!

Rachel is a very knowledgeable and organized realtor. Most importantly she is a great listener…read more She helped my husband and I find our first home together. She quickly eased our initial concerns and worries about buying and owning a new home with her extensive knowledge on the process. She was quick to respond to messages and was a great guide during open houses. Rachel was level-headed and transparent during negotiations. She helped us navigate a challenging housing market in the city. Thank you for helping us find our dream home!

Elisabeth is the best person to have on your side if you are considering selling your home. We…read moreconnected with her team two years prior and she patiently supported our family through some of life's changes, covid challenges, and unexpected opportunities. We trusted that she was always looking out for us based on the needs we communicated and our comfort level. She was thorough and on point in her research and analyses and communicated all information and updates in an easy to understand manner. Her recommendations remained spot on throughout the process, and that is saying a lot as we worked with a lot of unknowns due to covid-19. Elisabeth is honest, direct, level-headed, ethical, compassionate, and very understanding of people. She demonstrates the utmost professionalism and communicates respectfully with everyone she meets. Elisabeth, we are forever grateful to you and your team!

Elisabeth is the most amazing realtor you can ask for: knowledgeable, professional and easy-going,…read moregreat negotiator, and have client best interest at heart. My wife and I are first time home buyers with very limited knowledge about home buying. Elisabeth was very patient and took her time to really understand what we are looking for in our ideal home. She is very knowledgable about Acton, Concord, Boxborough areas, and offered us plenty of valuable advices from builder's perspective. Elisabeth offered her honest opinions, without being pushy, which we really appreciated. She is a great negotiator, we had over 3 rounds of bidding after placing the initial offer. She provided us great analysis and strategies. She is super responsive and will text or get on a call with you even if it's really late. Overall Elisabeth is an experienced realtor and great negotiator, and is so great to work with! We were so lucky to have her represent us as buyer agent. We will not hesitate to have her and her team as our agent again.

Jennifer disappointed us. She was dishonest and greedy. Working with her caused us a huge amount of…read morestress and aggravation. Though she showed initiative in selling our condo, her primary motivation was to maximize her own profits, not her client's. We deserved better in an agent. I cannot, in good conscience, recommend her. We hired her to sell our condo in Charlestown. We wanted to renovate the kitchen and bathroom before we listed it. For this part, she did really help us. She helped us pick out tile, countertop, and paint colors. She went with us to a few stores and spent some time with us. This is where the good parts end. Once she listed our condo, all went downhill. First off, in our agreement, she wrote that she would share "up to 2.5%" of the commission with the buying agent. For the listing itself, she offered the buyers agent only 2.0% and hoped we wouldn't notice. She wrote "up to 2.5%" in the document so that legally she could list it for whatever she wanted and misleed us. This may have cost us a lot. Buyers agents do not want to show their clients 2% listings because it cuts into their margins. I only found this out after we accepted an offer and another agent told us that they don't like working with Jennifer because all of her properties get listed as 2%. When we confronted her, she would deflect or not respond at all. She would not tell us why she listed our condo at 2% without telling us. Worse even, she did not disclose to us that she was serving as a dual agent, representing the buyer as well as us, the seller. Again, she found a legal loophole saying that since she told the buyer that she was our agent, she didn't have to tell us that they were unrepresented and therefore she would get all 5% of the commission. She showed our condo prior to our first open house and presented an offer to us with a very tight deadline of 3 pm the same day, giving us only 2 hours to decide. If we accepted, we would cancel the open house. She told us it's a good offer and if we don't accept, it is possible we may not get an offer on the first two weeks which would stigmatize the property and leave us selling at a steep discount. What she conveniently left out was that she also represented the buyers. She specifically did not tell us that they were unrepresented, despite the fact that she was talking to them for 3 days. Usually the first question an agent asks a potential buyer is "who is your agent." She claimed she didn't know they were unrepresented until 3 days later when she met them in person. It was only after we accepted the offer, when I asked her who their buying agent was. She wouldn't answer at first. I pressed her again. And she told us they didn't have one and she wrote up the offer. We are left wondering if she specifically pressured us because this deal was good for her, doubling her profits or whether she really acted in our best interest. She could have set a time when offers are due after the open house so that we had a chance to review all offers. She never gave us the option. Also, she promised in our initial agreement, that she would share a detailed marketing plan with us. We saw no evidence of marketing whatsoever. When we asked about it, her response was "you just need to let me do my job." After we accepted an offer on our condo, where she was dealing with us and our buyer, things went downhill. She dodged all our calls and pretended to be busy all day every day when she did respond and would hang up abruptly. If we were lucky to get her on the phone, she would talk at us and filibuster - telling us how she negotiated a great deal for us, that it's her right to serve both of us. At times, she became hostile and condescending. She'd ask us why it matters to us? It matters because it's a massive conflict of interest. There were other things that went downhill from there, but the bottom line is real estate transactions are expensive and stressful. The primary job of an agent is to represent their client's best interest NOT their own, and to reduce stress NOT aggravate it. Transparency is the number one ethical obligation. Jennifer was not transparent nor ethical. She told us, to our face, that she would not act as a dual agent. She wrote she'd provide "up to 2.5% split with the buyers agent." She ended up lying about both through legal loopholes. Even worse, when we brought these issues up, she turned hostile and would avoid talking to us. The entire transaction was extremely stressful and caused stress in our personal lives.

Jennifer not only helped me purchase my first home in 2012 ... she helped me sell the same property…read morefive years later. She was incredibly patient and supportive during my initial search...a first time home buyer can be very tentative. She worked with me to find just the right place and then helped bring the sale across the finish line acting as my realtor and lawyer. She worked diligently to help resolve an outstanding issue with the deed. I can truly say the sale would not have happened without her. Fast forward five years later, she helped me make an incredible profit which enabled my husband and I to move West and start our new lives together. Jennifer is professional, incredibly responsive, knowledgeable and a pure joy to work with. I would highly recommend and strongly encourage any home buyer or seller to work with Jennifer Schneider.

Cheryl has been my realtor for the last 5 years now and has helped me find and purchase multiple…read moreproperties. She is the absolute best to work with and would recommend her to anyone. She goes above and beyond when it comes to taking time to make sure you find the best property for you.

" Professional realtor that gives it her all " I found…read morethis realtor on Google . My last realtor put us in a condominium association that's average age is 72 , lol. (Not to mention we are Afro Hispanics and the building had no diversity at all , lol. ). (Ouch sorry to have to bring that up but it happens , lol. ) A whole different generation than us , to say the least . Anyhow I feel Olivia went above and beyond to service us ; in our pickle . She has a good vibe . She brings her very own pieces for staging . Just the friendliest , kindest realtor , that cares about her client( s). Her presentation in communication was clear and effective. I truly recommend this realtor . The value is exceptional. Give her a call if you have the opportunity.

Olivia was amazing! Starting with our first virtual get-to-know-you meeting, Olivia was extremely…read moreorganized, knowledgeable, personable, and really wanted to get a good sense of what we were looking for in a home. She was very respectful of our budget and gave us realistic expectations about the market. As first time home buyers, we had a lot of questions and she was always readily available and willing to answer any questions we had. When we found a home that we loved, she advised us on how to put together a competitive offer that we felt comfortable with. Throughout the closing process, she was very communicative and coordinated seamlessly with other members of our home buying team. Olivia helped us find our dream home and we can't recommend her enough!

Sylvia, Debra, and Chris were such a pleasure to work with for our first home buying search! No…read moreteam could better weather the craziness of the market and still provide such solid results! Everyone was very responsive, listened to our needs, and helped us craft the perfect offer. We needed some hand holding at the beginning and Sylvia really helped us drill down to find where were were looking to buy, what we should be looking out for when it comes to the house itself and home inspections, and how to get creative on offer strategies. Sylvia and her team were there throughout the whole process from finding the perfect home to guiding us though the paperwork to complete the purchase and even greeting us on our our first day in the home. Everyone was so helpful and friendly it really felt like we were working with friends. The professional referrals that Sylvia gave us for reputable mortage lenders, home inspectors, even painters was so helpful to us being in a new area we cannot thank her enough! I've already recommended friends and colleauges to Sylvia for their home buying needs and look forward to working together in the future!

Sylvia and Debra were amazing. We had an awesome experience as first time homebuyers…read more Sylvia has a ton of useful emails and tips to guide us through the process. She also referred us to wonderful professionals to fill out our team. Sylvia was extremely attentive to our likes and dislikes. She provided honest feedback about the houses we looked at, and was extremely helpful about educating us on the key things to look for when buying a house in a competitive market. While their team is based in the north shore, Sylvia and her team were extremely flexible - we would send properties outside of her normal area and she would be willing to work with us on a last minute notice. She always found a way to make it work into her schedule. Sylvia and team were incredibly responsive. Last but not least, Sylvia was extremely helpful in helping us create a competitive offer. Even in a competitive market, she helped us land a wonderful home in a short timeframe. We had many positive memories in the house search with Sylvia and team... would highly recommend her if you need a qualified team to help you in your search.

Working with Liz was such a great experience. We are first time home buyers and had little to no…read moreknowledge on the process. She was extremely patient and very resourceful in providing the needed information for us to make the best decisions. We had plenty of questions not only during physical visits for potential property but also offline. She always very responsive. Liz is very easy to work with , very flexible and has extensive knowledge on the whole home buying process. As if that was not enough, she always follows up during all the stages of the home buying process to make sure we have all the necessary information that we need to proceed to the next step. If we were stuck or needed help she was there to guide us in the right direction. :) We are extremely lucky to have had Liz as our realtor!

I can not recommend Liz highly enough, especially as a buyer's agent. My husband and I worked with…read moreLiz when we were looking for a house in the Westborough area but living in Boston. We didn't know much about the area we wanted to move to and Liz was a most helpful resource. She gave us some gentle guidance and suggestions about neighboring areas. Being from out of town, it was so helpful. The market was extremely tight and we had a lot of requests for a house and a limited budget. Liz helped us find the perfect home for us and we are so happy! She is a joy to work with.

Beth was great to work with on the sale of our home. She gave us great advice on how to prepare the…read morehouse for sale and gave us a very thorough market analysis which aided in deciding on the right asking price. Her pricing and overall sale strategy was perfect as we ended up with multiple offers over asking! In addition she helped us find exactly what we were looking for in our next home. She expertly negotiated the sale of our house and the purchase of our new home. She was responsive to all of our questions and concerns from the beginning of the process to the end!. I absolutely recommend Beth Regan as a realtor you can rely on and trust to work hard for you and get the job done whether you are buying or selling real estate.

We met Beth Regan more than a year ago looking for the house in Boston vicinity. Beth was highly…read morerecomended to us by one of our coworkers, who had a relationship with her over a few real estate transactions. We have never met any real estate agent like Beth. Beth is very professional, exceptionally knowledgable, very well connected, courteous, and will always stand on your side. We felt that it was not just a job for her, it was much more. Beth was determined to find a perfect house for us even if it meant foregoing the projects she invested a lot of time in and when we were ready to give up she was very supportive and helpful. Beth is very knowledgable of the area and local builders, which we got connected to. We finally built our dream house out of state and Beth was always there to watch over the process while we were not there, which was a very tedious and time consuming work. Beth is one of few people I would recommend without a hesitation and with great respect. We have never met any real estate agent like Beth.