Dr. Arakaki is truly an old style doctor who really takes the time to listen to you and who cares…read moreabout your health. She lays out all the options available for care and doesn't pull any punches. She is happy to refer to specialists when needed. Her office is very homey and even has a fish aquarium which is very soothing. Even though a bit "retro", I'll take the old fashioned decor any day over the typical white, sterile, fluorescent environment of many healthcare facilities these days.

My mom has been with this doctor for a bit and has been essentially ignored on many of her issues…read moreand invalidated. Told her many months ago about her anxiety and was invalidated but now has told her that she needs help with it. My moms English isn't the best so I understand struggling to communicate but this is clear unprofessional behavior. Not only that but the doctor has temper tantrums in front of her poor husband.

Over 15 years with Dr. L, and I still leave her office feeling something rare in healthcare: truly…read moreseen. She has cared for me through some of the most complex phases of my life, including the last few years navigating perimenopause. When things felt confusing, inconsistent, and honestly overwhelming, she never reduced it to a checklist or a quick prescription. She listened. She connected patterns. She treated me like a whole person, not a set of symptoms. She made that level of trust clear very early. Within the first year of being under her care, I made sure my husband switched to her as his PCP too. That decision has held up for over a decade. What stands out is her clarity and her steadiness. She doesn't rush. She doesn't dismiss. She explains what's happening in a way that makes you feel informed and grounded, not anxious. There's a kind of quiet confidence in how she practices medicine that builds real trust over time. Fifteen years in, that trust is earned, not assumed. And it shows in every interaction. If you're looking for a doctor who will actually see you, stay with you through complexity, and bring both rigor and humanity to your care, Dr. L is exceptional. Some doctors treat. She understands.

Dr. Landreville is literally the best GP I've ever seen. There's a reason we immediately put my…read morekids under her rather than a pediatrician when they were born, and why my husband transferred to her as well. Most doctors talk in a way that makes it seem like they are rushed and I sometimes leave realizing I forgot to ask an important question or have trouble remembering all the info since they shared it so quickly. Dr. L takes the time to understand your concern, really listens to you, answers questions, and makes sure you understand. She and her staff are very responsive via the online messaging system and there are often times where another doctor might have made me come in to bill for an appointment but she will give a quick recommendation or prescription based on our previous conversations and my message if it's not a big change. Obviously, not the case if it's something that would require seeing me or doing labs. When I go in to see her, she remembers details not just about me but my kids and asks how things that we discussed several months or a year ago are going. In this way, she's not just a great doctor, but a great human. I've been seeing her for 20+ years at this point, since before her previous clinic was bought by Sutter. I'll never have another PCP if until I have no choice (relocation or retirement). She's not always taking new patients but if you are lucky enough to stumble across her when she is, I would get on her roll as quickly as you can!

It has been a couple of years since Dr. Margie D. Lim left Palo Alto Medical Foundation, and I…read morestill miss having her as my primary care physician. I was fortunate to be her patient for over 20 years. Throughout those years, she consistently demonstrated what outstanding medical care should look like. She is incredibly knowledgeable, thorough, patient, and genuinely compassionate. She always listened carefully to my concerns, paid close attention to every detail, and took the time to explain diagnoses and treatment options in a way that was easy to understand. I never felt rushed, and I always felt that she truly cared about my health and well-being. Finding a great physician is not easy, and since Dr. Lim left, I have not found another primary care doctor who provides the same level of trust, professionalism, and personal care. She set a very high standard. If Dr. Lim is still practicing medicine somewhere, I sincerely hope I can find her and become her patient again. She made a lasting difference in my life, and I will always be grateful for the exceptional care she provided over the past two decades. Thank you, Dr. Lim, for everything you have done for me and so many of your patients. I wish you all the best wherever you are.

she's a nice person I thot. When she was dedicated doctor she was great. Now not so much so. She…read morehasn't been my doctor in over two years. Kinda like disappeared

Happily I have another doctor now! I was happy with her at first, but problems cropped up, ending…read morewith an intolerable one - I wanted to return to my previous dose of a med I'd been taking for 20 yrs, and she wanted me to make an appointment for this med change. She wanted a description of why I wanted the change, and I eventually dredged up a word to describe it, which she translated into 'medical' word I didn't identify with. We had a brief incomplete chat about a couple of my relatives and their diagnoses, ending before the end of my info - and she changed MY diagnosis based on this brief incomplete chat about my relatives - AND she didn't tell me what more severe diagnosis she had changed me to, based on this feeble evidence - AND she resisted changing my diagnosis back to what it had been for 2 decades! Maryjane is great. I'd happily continue with her.

Great doctor. She spends a lot of time talking with you and really listens and gives great advice…read more Called me at home to tell me about a condition. Very sweet disposition. True, the office staff needs a little lesson in customer service, but the last time I went there, they were a lot nicer.

I have never been more disgusted with a doctor in my entire LIFE!!!!!…read more My mother in law has been a patient there for nearly 10 years. She has early onset dementia, she has zero short term memory and she is confused constantly- (she put funions in the cat food bowl) she refuse to diagnose her. That isn't what this review is about. She has been on thyroid medication for her entire life and the office called in a prescription and cancelled it (maybe she needs an appt?) but we have called multiple times with ZERO response, no call to schedule after they canceled- for TWO weeks !!!!!!!! What kind of Dr cancels a medication for THYROID and doesn't care to remedy it!!?????? Her daughter has been on the same medication her life as well thank GOD so she has not had to go without- but I am literally shaking as I write this because this lady (MIL) is an angel on earth. DO NOT GO HERE!!!!!! We have subsequently schedule an appointment with a new doctor because this office obviously does not care for their patients or the outcome of their well-being to any degree whatsoever... Not even to return a phone call!!!! I have truly and sincerely never been more disgusted with a medical practice in my entire life and we will absolutely be filing a complaint with the board!!!!!!!! I have absolutely no idea how she has any positive reviews whatsoever, but please make sure to check all of the other ones star reviews because they're pretty consistent that they do not care about their patients whatsoever. Avoid this place like the plague!!!!!

Literally the worst doctor I've ever encountered in my life. She was rude, cold, not compassionate…read moreand condescending. 2 years ago we went here. My poor 80 year old mother who's suffering from dementia onset was ridiculed when I took her to this doctor. And the reason we came here is because she was dizzy from not taking her thyroid medication because she ran out and the doctor was asking her a million questions about what date it is who is the president etc. etc. very rudely when my mother obviously was not feeling well. Not to mention, now a month ago she literally cut off her thyroid medication without warning - did not call me or my mom to let us know that we needed to go to the lab in order to get a new prescription and she was left without thyroid medication. They did not answer my calls. I called three times in one week trying to contact them to figure out why they denied a refill without any warning and not even a grace period of a pills until we could get to the lab. I do not recommend this doctor or this office at all. Not to mention they don't have email they use fax machines still. And if they don't answer their phone. how else are you supposed to contact them? Terrible.

Been with Dr. Le for many years now. She is by far the best dr. I have every had. She cares about…read moretrying to make you healthy and offers the best solutions, not the easy ones. You will not be disappointed as she is very smart and cares about your health.

Dr. Le is the best primary care doctor I have ever seen. Being an internal medicine doctor is a…read moreplus for me. She is extremely thorough, incredibly smart and very very kind. I always feel confident with her diagnosis and recommendations. I feel so lucky to have her as my doctor. Thank you for your amazing and dedicated care for all this years Dr. Le!

Dr. Howard is very nice and very thorough. She really seems to care about your wellbeing, follows…read morethrough after lab tests and referral to a specialist. We are very pleased with her.

Dr Yan is exceptional. She is everything one could want from a Primary Care Doctor. Both my…read morehusband and I go to her. Every time we visit her she listens carefully, asks great questions, deals with our issue by thinking broadly about what might be the source, and explains her thinking about how to proceed and what steps we might need to take depending on the outcomes of the first approach. You leave with a clear game plan and timeline. We also appreciate that she takes the time to understand what our specialist doctors have found and prescribed, so we are not left to do the integration of our care on our own. She is caring and professional and patient, which is wonderful since my husband has dementia. Her support team is also great. We've been PAMF patients for decades. We find PAMF doctors and care are almost uniformly great and Dr Yan is a premier example of that.

My elderly parents have been seeing Dr. Yan since 2019. They first saw her at the Palo Alto…read morelocation, and when Dr. Yan relocated to the San Carlos facility, they followed her. Dr. Yan is an amazing doctor - genuinely caring, patient, and attentive. I usually take my parents to their appointments with Dr. Yan, and so I personally see her excellence in action. She is very thorough in checking on their symptoms, and always patiently explains the different treatment options including pros and cons of each choice. Many times she has caught symptoms that my parents and I have overlooked or dismissed. I can't say enough how appreciative I and my parents are to have Dr. Yan as their primary care doctor. Like many elderly people, my parents feel very vulnerable when it comes to their healthcare. It is such a relief to know that their care is in her excellent hands. Thank you, thank you, and thank you to Dr. Yan and the team!